Holiday Inn Morgantown - University Area by IHG

Reviews

• RY

  Rachel Yadon

  2 days ago
  5.0
  Convenient location, friendly staff, clean rooms. Would definitely stay again!
• MY

  Mary Yoders

  Apr 28, 2026
  5.0
  I have used this hotel for 10 years to host our judges for our dog shows. Every year they have had the same comments. The hotel staff are very nice and courteous. The rooms are comfortable and clean along with the property.
• AS

  Angela S

  Apr 26, 2026
  3.0
  Please check your doors. Two of the three rooms had doors that did not lock when you left the room. You could PUSH them open with your finger. Management got me moved quickly but how did they not catch this!?!?!
• RC

  Robert Chambers

  Apr 2, 2026
  4.0
  I'm probably a little more critical than most after being in the BBQ business for 40 years. The Smokin J restaurant is not good. Three things in the restaurant business. Cleanliness, service and quality of food. The food was not good. Sorry.
• DD

  Devin

  Mar 30, 2026
  5.0
  Sometimes things work out. I just spent two months in the Holiday Inn in Morgantown. I hadn't planned on staying that long, but sometimes life throws you a curveball. The hotel though, they were always very accommodating. All the staff is great. I can't say enough about them. Jose is a wonderful person who brings sunshine and laughter and pleasantness to you when you get your breakfast in the morning. (Not included, just so you know, but totally worth it and affordable, like 12 bucks for all you can eat breakfast which is sooooo good.) He makes you feel like you're very welcome and very much at home. It's a nice cozy feeling. He's a great guy. (and the food is so good). Noelle and Helen work at the front desk and they are just wonderful. They're the kind of people you're just always happy to be around. They make you feel like you're wanted and welcome and appreciated and nice to see you in a genuine way. There were no forced smiles, it was just a good experience to see them. Noelle will give it to you straight and make a bunch of great jokes. And always be accommodating and helpful. Helen is such a sweet woman and just makes me feel warm inside knowing I know she knows I'm there.. She is just that kind of person you like being around because they're always comfy. Heather at the bar is a wonderful person. She and Jose work the restaurant at night. What a trooper. As you can imagine she puts up with the rigmarole of the daily bartender stuff but she does it with such grace, often great partnering with Jose. They work very well together. Heather is kind and sweet and genuine and honest and real. It's always a very pleasant experience with her. She will tell you exactly what she's thinking and feelin and it'll be delivered in a good way you'll enjoy for whatever mood you're in. She's really good at her job, a great person, knows how to handle any situation or environment, so you should tip her well! Because you got a good thing out of it! Jonathon the General Manager is a really really great guy. Salloon Cowboy Kinda type. He is the kind of guy that will go to bat for you no matter what it takes, he puts the guests first. He is a prime example of how a hotel should be run. He understands what you need and why you need it, and he actually genuinely cares about things.. He really gives a hoot. And he's silly too, once you get to know him like I did. He's the kind of guy you want in your corner, because he'll have your back no matter what. He's polite, kind, smart and graceful. And I had nothing but pleasant experiences with him. The housekeeping staff is always so kind and nice. You have to request housekeeping, but they are very friendly and polite and aren't intrusive. Whatever you need they can take care of for ya! And I haven't even mentioned the amenities... Free coffee every morning. There's a 24/7 gym with everything you'd need in it. And then there's a lovely pool... and hot tub.. what a way to relax and just unwind... and forget about the day and just play around.... such a wonderful thing to have... open from 10 to 10. Also! There's a walkable McDonalds, and a Casino right around the corner! And you should also check out the Heritage (restaurant) great place to eat around the corner. So.. in conclusion.. I didn't expect to find myself at the Holiday Inn. And I didn't expect to stay as long as I did at the Holiday Inn. But I can say that I sure loved every moment I was there. It was such a wonderful time that you wouldn't really think of in a hotel in Morgantown. A quaint little spot with all the right things.. I really enjoyed my stay. Would very much recommend.

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