Holiday Inn Martinsburg by IHG

Reviews

• CW

  Chasity Watson

  1 day ago
  5.0
  Had a great experience and enjoyed our stay . Pool was awesome , food was great , room was great but air conditioner was too loud in the room .
• CC

  Casey Cox

  Mar 22, 2026
  5.0
  Very nice place to stay. Our room also had the jacuzzi in it. Everything was very clean and tidy.
• GK

  Gary Kimball

  Mar 21, 2026
  5.0
  We've stayed here multiple times, always great. A lot of nearby restaurants & things to do.
• GH

  Gretchen Harris

  Mar 6, 2026
  1.0
  If this was a 1 star hotel I would definitely give it 5 stars but for $120 a night and $12 for the same breakfast buffet you can get for free at other places, I am beyond annoyed. They did not clean our room and nowhere is there a sign that they don't clean "for the environment." The air unit in the room could not be run because it sounded like a dump truck rolling through an airport. The water didn't get super hot. The pillows were nice and they have free lobby coffee and water.
• VP

  Victoria Pena

  Feb 16, 2026
  3.0
  Overall quiet please with the quality of the hotel and the room. We stayed in a king room with the jetted tub. Definitely a great space and we were pleasantly surprised that the hotel left beautifully cut roses, a box of chocolates, a bottle of champagne, and a voucher for the restaurant inside. Since I wasn’t expecting all that in my booking, I decided to call the front desk to make sure this was intended for us even though our room number was referenced on the envelope of the restaurant voucher. Unfortunately, it was discovered that the guest staying before us the previous night never checked in and these items where purchased by them. As the room was not stayed in, housekeeping did not remove the gifts from the room. The receptionist said she would check in her manager to see if we would be able to keep them or not. Next thing we know, house keeping is knocking on our door and joined by the receptionist. She states that hotel management told them to take the gifts back. I get that the items weren’t originally intended for us, but that definitely left a bad taste in my mouth since I thought I was being a decent person to notify them of the situation when most would have just kept there mouths shut.

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