Business Details
About
HotelSureStay
At the SureStay Plus by Best Western Keyser in Keyser, WV, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Keyser
70 N Tornado Way, Keyser, WV
26726-9498, United States
Hours
Reviews
4.3
178 reviews
5 stars
107
4 stars
40
3 stars
16
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific rooms.
Staff Service
The staff received high marks for being friendly, helpful, and accommodating, with several customers highlighting exceptional service.
Breakfast Quality
Feedback on breakfast was mixed, with many finding it basic and lacking variety, while some appreciated the early serving time.
Room Comfort
While many guests found the rooms comfortable, there were complaints about bed quality and noise from adjacent rooms.
Location
The hotel is conveniently located near Walmart and dining options, making it a favorable choice for travelers.
- KAKathryn Daniels AndersonOct 13, 20255.0An exception room and very helpful and pleasant workers. Very clean!
- VRVonetta RainesOct 7, 20255.0Great staff and very clean room! I just checked in and I am very pleased.
- MMMaryOct 5, 20253.0Rooms weren't as clean as I had hoped....it looked as if someone had taken a dirty rag and wiped down everything and windows had hand prints all over them
- DCDave CoughlinJul 15, 20251.0We were told it was our fault our room was not cleaned! First day we got back, our room had not been cleaned. The night manager was surprised and did everything he could to help by taking the trash and getting us clean towels. Next morning we spoke to the manager who informed us that it was our fault because we had the "do not disturb" sign on the door at 7am. Apparently she does a walk in the morning when she gets there and if the sign is up they don't clean. We slept in and the sign was taken down at 8am when we went out for the day...but they never bother to check again. No apology, no effort to try and correct it. The location of this hotel is excellent but since there is no competition nearby they have very little reason to offer any customer service.
Frequently Asked Questions About SureStay Plus by Best Western Keyser
What is the address of SureStay Plus by Best Western Keyser?
The hotel is located at 70 N Tornado Way, Keyser, WV, 26726-9498, US.
Does SureStay Plus by Best Western Keyser offer free WiFi to guests?
Yes, free WiFi is available for all guests at the hotel.
What are the operating hours of SureStay Plus by Best Western Keyser?
The hotel operates 24 hours a day, 7 days a week.
Is the SureStay Plus by Best Western Keyser currently open?
Yes, the hotel is currently open for guests.
What special offer does SureStay Plus by Best Western Keyser currently have?
If you stay 2 nights, you receive a $50 Best Western Gift Card.
What is the phone number to contact SureStay Plus by Best Western Keyser?
You can reach the hotel at +1 304-597-1400.
Where can I find more information or book a room at SureStay Plus by Best Western Keyser online?
You can visit their website at http://bestwestern.com for more information and booking.
Are there other hotels near SureStay Plus by Best Western Keyser?
Yes, nearby hotels include Microtel Inn and Suites by Wyndham Keyser.
What dining options are available near SureStay Plus by Best Western Keyser?
Nearby dining includes Jin’s Asian Cuisine II and Taco Bell, offering Asian and fast food options respectively.
What useful services are located near SureStay Plus by Best Western Keyser that guests might find convenient?
Nearby services include Rent-A-Center for furniture rental, OneMain Financial for financial services, and Walmart Keyser for shopping and automotive needs.