Best Western Logan Inn

4.0
526 reviews
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Business Details

47 CENTRAL AVE, Chapmanville, WV
25508, United States
(304) 831-2345
http://bestwestern.com
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About

Hotel
Located in Chapmanville,WV, the Best Western Logan Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Logan Inn
47 CENTRAL AVE, Chapmanville, WV
25508, United States

Hours

Reviews

4.0
526 reviews
5 stars
262
4 stars
135
3 stars
52
2 stars
29
1 star
48

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, although some reported issues with specific rooms being dirty or having unpleasant odors.

Staff Performance

The staff received numerous compliments for their friendliness and helpfulness, although there were some complaints about management and responsiveness.

Breakfast Quality

Guests frequently enjoyed the breakfast offerings, noting the variety and quality of food available.

Service Issues

Several reviews highlighted problems with service, including long wait times for check-in, issues with key cards, and unaddressed maintenance problems.

Overall Experience

While many guests had positive experiences, there were significant complaints regarding mold, cleanliness, and management responsiveness that affected overall satisfaction.
  • TH
    Tina Hunt
    Nov 10, 2025
    1.0
    Hotel very dirty. Staff definitely needs continued education with customer service.
  • CH
    Cassandra House
    Oct 15, 2025
    5.0
    Excellent service, our room was very clean and the pool was well taken care of! Breakfast was great as well!
  • HB
    Heather Browning
    Sep 16, 2025
    2.0
    Currently waiting on a return call or email from the general manager....stayed at this location twice in the last 2 months ....have contacted hotel 3xs.... with no answer to why my security deposit has not been returned in it's been over 2 weeks since my stay there ...every employee I speak to states they can't get into that part of my portfolio only the GM can ...I also filled out a survey they sent to me 4 days after my stay praising their service and the employees were great.... received a thank u for completing the survey from Carolyn (GM) ....but can't get a answer regarding deposit....kinda frustrating and disappointing at the same time ....due to me having family in the area ....and kinda like this no frills clean environment hotel :(
  • RS
    Rudy Siles
    Sep 13, 2025
    4.0
    Buen servicio
  • SM
    Sara Morelock
    Aug 31, 2025
    5.0
    Don't let the broken sign foil you. This place is clean and friendly. It's also the only hotel in the area near Marshall Stadium that we could get a room but we were pleasantly surprised when we got here. Nice breakfast too!
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Frequently Asked Questions About Best Western Logan Inn

Does Best Western Logan Inn offer free breakfast to guests?

Yes, Best Western Logan Inn provides free breakfast to its guests.

Are pets allowed at Best Western Logan Inn?

Yes, pets are welcome at Best Western Logan Inn.