SureStay Plus by Best Western Berkeley Springs

Reviews

• TB

  Tony Bliss

  4 days ago
  4.0
  I could not find anything wrong with this hotel as long as you set expectations. No luxury, amenities, or over the top customer service. Great place to stay for a night or two with clean and somewhat updated rooms. Beds were adequate, although too soft and were spring mattresses. Continental breakfast is included: scrambled eggs, grits, pork sausage, make your own waffles, toast, cereal, and juices. Overall it is a good value.
• SN

  Sydney N

  Apr 20, 2026
  5.0
  Nice hotel! Our king size bed was comfy and huge. Room was nice and clean. We didn't have breakfast but it smelled so good. The lady checking us in was so sweet and friendly. She gave us a bunch of recommendations on places to go but unfortunately we were just spending the night and the next morning there.
• CS

  Chris Stewart

  Apr 12, 2026
  5.0
  Off the road and up the hill. Kinda secluded from traffic which is nice. Homes around, but it makes this hotels location quiet and relaxing. After entering the hotel you are greeted by a friendly employee. Check in was simple and fast. The hotel was clean as was or room. We had a king whirlpool spa room and it was very accommodating and the hall and room is when entering the hotel smelled clean. Everything worked as advertised in the room. No issues. You will hear other guests, it after it was later the noise wasn’t an issue. Would stay here again when returning the Berkeley Springs
• CS

  C Stewart

  Apr 12, 2026
  5.0
  Building is up a hill and kinda put on its own between homes and business. Quiet around the hotel. Checking was friendly and fast. Staff very nice. Rooms are very clean. Booked a king with a spa tub. Relaxing and cozy. You could hear the people in the rooms around, but once they got in and settled it was fine for the rest of the night.
• MB

  Mark B

  Mar 22, 2026
  4.0
  The staff is a standout for this property. Delores checked me in, and she’s a class act. : ) Room was pretty basic — but comfortable! Slept well. A/C blew strong. Room doesn’t have many outlets — so you can tell this Best Western property was built before everyone had gadgets that need charging. : ) Bathroom was super basic. Toilet was one of the short ones. Slight smell of mildew — probably the shower curtain. But all surfaces (sink, shower) were clean. Plenty of parking! Would absolutely stay here again.

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