Holiday Inn & Suites Beckley by IHG

4.1
1159 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Our Beckley WV Hotel Welcomes you to a Southern West Virginia Discover the wild beauty and storied history of southern West Virginia when you stay at the Holiday Inn & Suites in Beckley WV. Ideally located off I-77 our Beckley hotel is close to the area's major attractions and businesses. Families enjoy our location because it provides easy access for all local attractions. The Exhibition Coal Mine, Outdoor Drama at Grandview State Park, Burning Rock ATV Park, and Winterplace Ski Resort are nearby to offer you outdoor adventure anytime of the year. Visit Tamarack, which is less than a mile from our hotel and showcases beautiful handmade items. West Virginia also boasts the best world-class white-water rafting in the eastern US. Our hot tub is just what you will need after a day on the New or Gauley Rivers. Business guests know that lodging in our Beckley hotel means convenient access to local companies and wecan also host your company party with our delicious catering services, as well as free Wi-Fi and business center access. At the end of the day, reward yourself with a drink from our lounge or dinner in our full service restaurant. When you're looking for lodging in Beckley, think of Holiday Inn. As a family friendly hotel we feature a full-service restaurant where kids under 12 eat for free. Book your reservations for a WV vacation. Relax it's Holiday Inn.

Location

Holiday Inn & Suites Beckley by IHG
114 Dry Hill Road, Beckley, WV
25801, United States

Hours

Reviews

4.1
1,159 reviews
5 stars
613
4 stars
290
3 stars
120
2 stars
64
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted issues with cleanliness, including dirty bathrooms, unclean rooms, and maintenance problems.

Staff Service

The front desk staff received high praise for their friendliness and helpfulness, with multiple mentions of individual staff members going above and beyond.

Breakfast Pricing

Many guests expressed dissatisfaction with the breakfast pricing, feeling it was too high for the quality and variety offered.

Room Quality

Feedback indicated mixed experiences with room quality, including complaints about noise, uncomfortable beds, and maintenance issues.

Amenities

While some guests enjoyed the amenities like the pool and restaurant, others reported issues such as the hot tub being out of service and the restaurant being understaffed.
  • DE
    Don “ENTRPNR”
    2 days ago
    5.0
    Roxanne really took care of getting me setup in a room as a walk in IHG member. Very clean & comfortable near 77 interstate. Great experience!
  • JM
    Jaden Murphy
    Nov 12, 2025
    5.0
    This location treated me with top shelf service. Firstly they upgraded me from a double queen standard to a king full kitchen suite for free. My check-in was flawless and without incident. The bed was amazing but I opted to sleep on the couch and it was ridiculously comfortable!! The shower was freaking stellar and had amazing pressure. Although the breakfast was not complimentary since I am at Diamond Elite level I got it as choice of an amenity as opposed to the 500pts and I took it. I am glad I did!! The spread as you can see in the photos is far beyond adequate. It was all delicious and still hot and fresh!! I was told their employees come in to eat it in the mornings and I can see why. It is definitely worth the $10 should you have to pay. Just remember an Holiday Inn and Suites is NOT the same as the Express locations. They are NOT the same company even though they both are under IHG and have essentially the same names. Breakfast is not guaranteed as part of the stay inclusion with Holiday Inn unless it is an (Express). I digress. Upon checking out I got the pleasure of meeting a lovely lady by the name of Zion. She fully sealed the stellar experience for me even though our interaction was sadly very brief. Zion was very warm, friendly and welcoming. Her smile could melt the coldest of hearts and warm them up. Thank you Zion for being you. You are appreciated. I highly recommend this location....obviously. Lol. Have an amazing and blessed day everyone and know God most assuredly loves you. Remember to let your heart drive you and your mind guide you.
  • VV
    Valentina V
    Oct 31, 2025
    2.0
    I entered the building from the side door and there was a dirty diaper on the ground. Then I went into the room and the tile grout was very dirty. I took a shower and the tub did not drain.
  • MM
    Mike M
    Oct 23, 2025
    5.0
    I had an awesome stay at the Holiday Inn in Beckley! The front desk staff were some of the friendliest I’ve ever met. Roxanne checked me in and was just fantastic, super welcoming, and made the whole process quick and easy. Ruth and Shannon were just as great, always smiling and willing to help with anything I needed. My room was clean, comfortable, and exactly what I expect from Holiday Inn. Between the spotless room and the amazing front desk team, this stay reminded me why I always choose Holiday Inn when I travel. Highly recommend this location great people, great stay!
  • CB
    Charles Boughton
    Oct 20, 2025
    2.0
    Forgot a bag lunchbox in the lobby and I called and they said they would hold it and when I stopped by to get it they could not find it. How do you loose a bag lunchbox or did someone throw it away . And then they make you pay for breakfast in the surrounding hotels have free breakfast doesn't make sense and it's all the same owner. Think I'll tell the company to tell their drivers not to stay at this hotel. I will be stopping by on Saturday 10/25/2025 and see if you all found my bag.

Frequently Asked Questions About Holiday Inn & Suites Beckley by IHG

What are the check-in and check-out times at Holiday Inn & Suites Beckley by IHG?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Is parking available at the hotel, and is it free?

Yes, free parking is available for guests at the hotel.