Holiday Inn & Suites Beckley by IHG

4.1
1171 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Our Beckley WV Hotel Welcomes you to a Southern West Virginia Discover the wild beauty and storied history of southern West Virginia when you stay at the Holiday Inn & Suites in Beckley WV. Ideally located off I-77 our Beckley hotel is close to the area's major attractions and businesses. Families enjoy our location because it provides easy access for all local attractions. The Exhibition Coal Mine, Outdoor Drama at Grandview State Park, Burning Rock ATV Park, and Winterplace Ski Resort are nearby to offer you outdoor adventure anytime of the year. Visit Tamarack, which is less than a mile from our hotel and showcases beautiful handmade items. West Virginia also boasts the best world-class white-water rafting in the eastern US. Our hot tub is just what you will need after a day on the New or Gauley Rivers. Business guests know that lodging in our Beckley hotel means convenient access to local companies and wecan also host your company party with our delicious catering services, as well as free Wi-Fi and business center access. At the end of the day, reward yourself with a drink from our lounge or dinner in our full service restaurant. When you're looking for lodging in Beckley, think of Holiday Inn. As a family friendly hotel we feature a full-service restaurant where kids under 12 eat for free. Book your reservations for a WV vacation. Relax it's Holiday Inn.

Location

Holiday Inn & Suites Beckley by IHG
114 Dry Hill Road, Beckley, WV
25801, United States

Hours

Reviews

4.1
1,171 reviews
5 stars
623
4 stars
290
3 stars
121
2 stars
64
1 star
73

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Ruth, Nate, and Roxanne.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness, including dirty bathrooms and unkempt common areas.

Breakfast Pricing

Multiple reviews expressed dissatisfaction with the breakfast not being included in the room rate and criticized the pricing of the breakfast buffet.

Room Comfort

Guests had mixed experiences regarding room comfort, with some enjoying spacious accommodations while others reported issues like noise and uncomfortable beds.

Facilities Issues

Several reviews mentioned problems with hotel facilities, including a non-functioning hot tub, cold pool water, and maintenance issues in rooms.
  • JG
    Julie G
    Jan 2, 2026
    4.0
    Good location but pricey compared to the others in the area and no breakfast included. As a member I would not stay again.
  • CB
    Cj Boltz
    Dec 29, 2025
    5.0
    Ruth the GM was amazing my family and I traveled from 2 states away for our little weekend getaway. She made us feel right at home and well taken care of!!
  • SB
    Savannah Boltz
    Dec 29, 2025
    5.0
    Great stay! Ruth, the general manager, went above and beyond to accommodate our traveling military family. Everything was clean and comfortable. The kids enjoyed the indoor pool. Breakfast was delicious. All the friendly greetings were greatly appreciated.
  • DD
    Dawn Doezema-Stone
    Dec 19, 2025
    3.0
    There is not a hot tub despite there being photos of one and they say there is one in the info. I came here specifically because of that. Not pleased to find nothing but a rather chilly small pool.
  • AL
    Alexandria Lantz
    Dec 1, 2025
    1.0
    Terrible experience and management won’t respond to me via email or phone. From the moment we entered our room, the temperature was uncomfortably high. Despite setting the thermostat to 65°F, the room remained at 77–78°F throughout the night, making it very difficult to sleep. In addition to the heat, we were kept awake by a crying baby in a nearby room, as well as constant stomping from the room above us. We understand that some noise is normal in any hotel, but the level and duration of the noise were excessive and made it nearly impossible for our family to rest. We also noticed a bright spotlight shining directly into the room, even with the curtains fully closed. The light bled through the gaps and contributed further to our inability to sleep. Another concerning issue was the strong smell of smoke coming from the bathroom, despite this being a non-smoking room. This was especially troubling because we had our children with us. Finally, when I checked out, I requested a printed receipt for my records but was refused, being told this was because I had booked “through Expedia.” I did not book via Expedia; I booked the room through my American Express rewards, and I should have been able to receive a receipt regardless.

Frequently Asked Questions About Holiday Inn & Suites Beckley by IHG

What are the check-in and check-out times at Holiday Inn & Suites Beckley by IHG?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Is parking available at the hotel, and is it free?

Yes, free parking is available for guests at the hotel.