Business Details
About
HotelHilton
Our location is conveniently off I-90/94, less than a mile from exit 92, offering easy access to Kalahari Resort & Convention Center's waterparks and Outlets at the Dells Mall. Within a three-mile radius, you'll find exciting attractions such as Mt. Olympus theme parks, Noah's Ark Waterpark, Duck tours, and a variety of restaurants. Downtown Wisconsin Dells is just five miles away. Take advantage of our indoor pool and 24-hour fitness center for your enjoyment.
Location
Tru by Hilton Wisconsin Dells
981 Wisconsin Dells Parkway S., Wisconsin Dells, WI
53965-0003, United States
Hours
Reviews
4.4
191 reviews
5 stars
124
4 stars
35
3 stars
16
2 stars
7
1 star
9
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the hotel's cleanliness, noting that rooms and common areas were well-maintained, though some reported issues with specific areas like bathrooms.
Staff Service
The staff received consistent positive feedback for being friendly, helpful, and accommodating, enhancing the overall guest experience.
Breakfast Quality
Breakfast offerings were frequently criticized for being limited and underwhelming, with some guests expressing disappointment in the variety and quality.
Noise Levels
Several reviews highlighted issues with noise insulation, with guests reporting disturbances from neighboring rooms and common areas.
Room Comfort
While many guests found the rooms clean and modern, there were complaints about the comfort of beds and pillows, as well as the size of the rooms.
- FMF M1 day ago5.0Super clean, sophisticated,convenient designed room, friendly staff, good breakfast and nice location! Loved it!
- KJKathleen JonesDec 15, 20255.0Walk in shower was great . It had grab bars. Great for Senior citizens.
- GSgirija sankarNov 27, 20255.0I love almost everything about the Tru brand of the Hilton group. The front desk staff are generally courteous and professional if a little laid-back. The lobby area is family friendly if a bit chaotic sometimes. The rooms are airy, well lit, with contemporary and sleek lighting and other fixtures. What I like best about the Tru brand is the open plan shelving. There are no dank closets, no dark corners, and or faulty hinges. There are open hooks for jackets and a steel post with hangars for clothes. The best feature is the bathroom. The shower is a walk-in stall appointed with squeeze bottles for shampoo, conditioners, and body wash. The sink also has a squeeze container for body lotion. A tiny ledge inside the shower stall shows attention to detail for those of us who need to prop a foot up. There are enough PowerPoints to charge devices and light fixtures on either side of the beds. The floors are fake or genuine hardwood. No carpets anywhere in the room. The lobby area has plenty of seating options - pods, tables, high tops, and booth-like nooks. A big two thumbs up for this location in Wisconsin Dells.
- SASherry AndersonNov 26, 20255.0Clean with a modern style of room. A wonderful lobby and we LOVED playing shuffleboard. The staff went above and beyond with their help and kindness. Great location also.
- CCCNov 25, 20252.0The rooms were mostly clean, just the shower seemed to have the starts of the orange looking sort of mold along the caulking. The pillows absolutely sucked and had no shape to them, I'm not even exaggerating, they would completely crumple and have no support. I wouldn't even consider them a "soft" pillow they were so awful, don't even consider that any sort of firm pillow is an option. The bed was a spring bed and made sounds when you moved. The corners on the fitted sheets constantly kept coming off and you could not get them to stay; they just weren't deep enough. The temperature of the room was just ok. When the heat turned on it was extremely hot to where it was uncomfortable, but also when the heat was not running it was so cold; there was never really a comfortable temperature. It was not stuffy or humid though, which I am grateful for. The soap and shampoo were incredibly drying. The towels were clean. The only housekeeping is every other day for only new towels. The location was close enough to the Kalahari convention center for me. I wouldn't personally walk it, but theoretically you could. Surprisingly, there are actually some uber/lyft drivers available in the area. The area seems very safe. There's some food options across main road. There are other similarly priced hotels in the area. I would not stay here again.
Frequently Asked Questions About Tru by Hilton Wisconsin Dells
What accessibility features does Tru by Hilton Wisconsin Dells offer?
The hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included with the stay at Tru by Hilton Wisconsin Dells?
Yes, free breakfast is available for all guests.
Are pets allowed at Tru by Hilton Wisconsin Dells?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel have a fitness center and pool facilities?
Yes, there is a 24-hour fitness center available for free and an indoor pool for guest enjoyment.
Can guests park for free at Tru by Hilton Wisconsin Dells?
Yes, free self-parking is available on the property.
Is there 24-hour front desk service at Tru by Hilton Wisconsin Dells?
Yes, the front desk is staffed 24 hours a day for guest assistance.
What nearby attractions can guests visit around Tru by Hilton Wisconsin Dells?
Guests can visit Kalahari Resort & Convention Center’s waterparks, Outlets at the Dells Mall, Mt. Olympus theme parks, and Noah’s Ark Waterpark, all within a few miles of the hotel.
Are there any nearby dining options close to Tru by Hilton Wisconsin Dells?
Yes, nearby restaurants include Pizza Hut, Uno Pizzeria & Grill, Culver’s, Denny’s, Famous Dave’s Bar-B-Que, Taqueria Mexico, and Burger King for a variety of dining choices.
How can guests access mobile phone services near the hotel?
Guests can visit Verizon or Victra — Verizon Authorized Retailer, both located near the hotel, for mobile phone needs and services.