GrandStay Hotel & Suites Waunakee - Madison

Reviews

• SB

  Sarah Bone

  Feb 13, 2025
  2.0
  I booked this hotel because it was advertised as having a hot tub with the pool. No hot tub exists (although it looks like they filled in a hot tub sized shape with concrete in the pool area). Im guessing they already got caught for this because now their website does not say they have a hot tub. The hallways are cold, the heated pool is cold, and the continental breakfast, while it does include fresh waffles, is lackluster. Our room has a fridge but no microwave. Looks like when this place was bought, they downsized some of the nicer features. Also if this place actually has a business center, it must be hiding on the second floor.
• LM

  Laren Metcalf

  May 12, 2024
  1.0
  Bright spotlight singing in room all night and barely adequate window shades didn’t block it. Paper thin windows so you heard every noise outside, birds, cars, people coming and going. Coffee maker in room but no cups, coffee, ice bucket, even the soap was one tiny bar. Had a lady open our door and walk in our room! She looked around, we asked her ‘maybe you are in the wrong room’, she mumbled something incoherent and left. I went and got new room keys, this was really strange, never happened to me before. People at front desk we re courteous, didn’t speak English to each other so you don’t know what they are saying but one of them would eventually talk to me when I asked for something, like the new room keys. They have a pool we didn’t use, big whirlpool tub in middle of room we did t use. Free breakfast which is worth what you pay for. Honestly go somewhere else if you want something good. If you want a dark quiet room and hotel with amenities this is not it.
• MS

  Mark Schwedersky

  Aug 25, 2023
  5.0
  Quite, generally clean & well equiped rooms. Convenient breakfast, small but nicely maintained pool. A pleasant 3 day stay.
• GS

  Garrett Swensen

  Aug 4, 2023
  5.0
  Jason was so helpful and welcoming. Great rooms, super comfy beds, big 4K TVs, wonderful pool.

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