Business Details
About
Hotel
Located in Sturgeon Bay,WI, the Best Western Maritime Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
955 reviews
5 stars
423
4 stars
281
3 stars
99
2 stars
67
1 star
85
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted dirty rooms, including unclean bathrooms, hair on shower walls, and reports of cockroaches and other pests.
Staff Service
Many customers reported unhelpful or rude staff, particularly at the front desk, leading to negative experiences.
Breakfast Quality
The breakfast offerings received mixed reviews, with some finding it underwhelming and unhygienic, while others appreciated the variety.
Room Conditions
Guests noted that rooms were outdated and in need of repairs, with issues like broken toilets, musty smells, and poor maintenance.
Location and Value
Some customers appreciated the hotel's location and value for money, especially compared to other options in the area.
- KGKristina GerbatschNov 6, 20251.0WARNING - BED BUGS!!!! I stayed here Wednesday 10/29 for a work trip and woke up the next day to find bed bugs in the bed. Room 144. Saw two different bugs (one in each queen bed). It was a massive, massive pain to (hopefully) prevent bringing these home. Management was anything but apologetic and instead was defensive and took zero responsibility. I asked for compensation for items I could not wash. Now, almost a week later, they seem to be dodging my calls. Zero updates have been shared with me. I was told they were contacting corporate but when I contacted corporate myself, they said no reports had been filed 5 business days later. DON'T STAY HERE!!!
- CRChris RossoOct 27, 20254.0Nice location just north of the Sturgeon Bay town center. Good value and they put work into the fully stocked & free continental breakfast bar in the morning - many options! Also has an indoor pool and a comfy seating area in the lobby in front of a fire place.
- JHJessica HinkleOct 25, 20251.0Would not stay here again and ruined my perception of Best Westerns. We walked into our room and immediately noticed a musty smell. The room was very dirty and we found hair on the shower walls that was not ours. Within an hour of being in the room, we saw numerous cockroaches and other bugs. When I explained to the front desk and asked for a new room, she either didn’t believe me or didn’t care. Luckily we got a new room and didn’t notice bugs. We could not get out of there quicker. Pay more to stay elsewhere!
- SMSherrie McElhinneyOct 16, 20251.0The staff ar this hotel are Very unhelpful and the manager is extremely rude. The hotel was dirty. I could not leave here fast enough. I booked a room with a king size bed well in advance of our stay. When we arrived I was told they didn't have any king size beds. They put us in a dirty room with 2 queen size beds...Not what we wanted. It was very unpleasant dealing with the manager at this Best Western. I am extremely disappointed that Best Western would allow their staff and managers to behave the way they did. All around negative experience putting Best Western right up there with bad hotels like Motel 6. Shame on them.
- BAbeverly archerOct 13, 20251.0The exhaust fan in the bathroom didn't work, there were cob webs in the corners, there were other peoples left over dirty socks by the beds, I stayed here 2 days, with my husband and his cousin, my husband got a stomach virus, and had the most smelliest bowel movements ever imaginable, and we all had to smell the stench, because the exhaust fan in the bathroom didn't work, I also complained about the exhaust fan not working, the front desk said they'd let someone know about it, but, it was never fixed..
Frequently Asked Questions About Best Western Maritime Inn
Does the Best Western Maritime Inn have a hot tub available for guests?
Yes, the Best Western Maritime Inn features a hot tub for guest relaxation.
Is the Best Western Maritime Inn a smoke-free property?
Yes, the hotel is a smoke-free property to ensure a clean environment for all guests.
Is free WiFi available at the Best Western Maritime Inn?
Yes, free WiFi is available throughout the hotel for guests to use.
What are the operating hours of the Best Western Maritime Inn?
The hotel is open 24 hours a day, seven days a week.
Does the Best Western Maritime Inn offer dining options on-site?
Yes, the hotel has a restaurant available for guests.
What is the address of the Best Western Maritime Inn?
The Best Western Maritime Inn is located at 1001 N 14TH AVE, Sturgeon Bay, WI 54235, USA.
Are there any parks near the Best Western Maritime Inn where guests can enjoy outdoor activities?
Yes, Potowatomi State Park is a nearby attraction offering outdoor activities and a skate park for visitors to enjoy.
What hardware stores are near the Best Western Maritime Inn for shoppers or those needing supplies?
Door County Hardware Co and Ace Hardware are nearby hardware stores that guests can visit for retail needs.
How can guests use nearby parks like Potowatomi State Park to enhance their stay at the Best Western Maritime Inn?
Guests can visit Potowatomi State Park for recreational activities such as hiking and skating before or after their stay at the hotel, adding to their overall experience in Sturgeon Bay.
How can guests connect with the Best Western Maritime Inn online for updates and bookings?
Guests can visit the official Best Western website or find the hotel on Facebook under 'Best Western Maritime Inn' for the latest information and booking options.