Best Western Plus New Richmond Inn & Suites

Reviews

• MM

  Mina

  Dec 28, 2025
  3.0
  It’s a clean, small hotel with free parking. Breakfast was reasonable, with a mix of hot and cold options available. Friendly staff and hot drinks available all the time in the lobby. One downside for me was the pillows, as they were quite high and small, which caused neck pain. The room temperature was also difficult to control, despite sub-zero temperatures outside, the room felt very warm and we had to switch the system to cooling. Another thing to note is that the room does not have a safe or any means to secure your valuables.
• EJ

  Elizabeth Jorstad

  Dec 25, 2025
  5.0
  Great place to stay when visiting the area!! I didn't care for the mattress but the shower is nice and I am really impressed with the breakfast for the price!
• HF

  Hannah Flessner

  Nov 4, 2025
  4.0
  Great friendly service at the check in desk. The hotel was very clean, well decorated, and nicely kept. My room had a good sized fridge, spacious bathroom, and decently comfortable bed. Overall it was a nice and comfortable stay.
• DL

  Destiny Laplander

  Nov 2, 2025
  5.0
  The front desk was very helpful with the room blocks for my wedding last weekend! Rooms were clean and everyone was very friendly!
• LL

  Leslie Larson

  Oct 5, 2025
  1.0
  My family and I stayed there for a family wedding, 3 rooms for 2 nights, two of those rooms containing infants. My daughter’s fridge did not work in her room, she was breast feeding and needed one, they came to replace it promptly. However, when they did it thew glass into the walkway that was behind and underneath the fridge. Not seeing it my daughter’s foot was cut within minutes and gushing blood from a large piece of glass. They came to sweep and I had to redo the clean as they left numerous pieces on the floor. On top of that their first aid kit was not adequate to take care of her gash. You think they would refund at least her stay but they have not…very disappointed!!