At the Best Western Plus New Richmond Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus New Richmond Inn & Suites will stand out among other hotels in New Richmond,WI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus New Richmond Inn & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.
The hotel is consistently praised for its cleanliness, with many guests noting that the rooms and common areas are well-kept.
Friendly Staff
Numerous reviews highlight the friendliness and helpfulness of the staff, contributing to a positive customer experience.
Breakfast Quality
Guests appreciate the variety and quality of the breakfast offerings, although some suggest improvements could be made.
Comfortable Rooms
Many customers find the rooms to be spacious and comfortable, with good amenities, although there are occasional complaints about specific issues.
Service Issues
A few reviews mention service-related problems, such as inadequate maid service and issues with customer service during check-in.
HF
Hannah Flessner
Nov 4, 2025
4.0
Great friendly service at the check in desk.
The hotel was very clean, well decorated, and nicely kept. My room had a good sized fridge, spacious bathroom, and decently comfortable bed.
Overall it was a nice and comfortable stay.
DL
Destiny Laplander
Nov 2, 2025
5.0
The front desk was very helpful with the room blocks for my wedding last weekend! Rooms were clean and everyone was very friendly!
LL
Leslie Larson
Oct 5, 2025
1.0
My family and I stayed there for a family wedding, 3 rooms for 2 nights, two of those rooms containing infants. My daughter’s fridge did not work in her room, she was breast feeding and needed one, they came to replace it promptly. However, when they did it thew glass into the walkway that was behind and underneath the fridge. Not seeing it my daughter’s foot was cut within minutes and gushing blood from a large piece of glass. They came to sweep and I had to redo the clean as they left numerous pieces on the floor. On top of that their first aid kit was not adequate to take care of her gash. You think they would refund at least her stay but they have not…very disappointed!!