SureStay by Best Western Mount Pleasant Racine

Reviews

• JK

  Jordan Keith

  Feb 20, 2026
  1.0
  NASTY! Please don’t waste your time coming here. I travel a lot for work so I’m always in hotels but this is at the top for one of the most DISGUSTING hotels I’ve been too. When you first walk in it looks clean and cozy.. haha that is not the case. The first room had stains all in the tub, back up with a loose pipe so water is always dropping as background noise and a half broken toilet. They switched me to another room… which was even WORSE than the first! Fan was literally hanging down in the bathroom. Worst of all they had BLACK MOLD on the walls, and by the soap which you squeeze. The smell in the room was ATROCIOUS. The worker didn’t even wanna step foot in once she saw it. I was moved once AGAIN. This room look clean and smelled nice. NOPE, I looked under the sheets of the bed and oh my lord! SO NASTY! The sheets had BLOOD and SWEAT marks from past visitors. Also had rocks and tobacco left all over the best.I’m talking about a lot of stains. DO NOT COME HERE. Id never stay here again. They should have the health department come shut them down because that’s just foul.
• SR

  Sergio Rubio-Resendiz

  Feb 5, 2026
  4.0
  Great Hotel, Stayed for about a month and really enjoyed the stay. Breakfast in the morning and very good variety. Waffles, cereals, bagels, fruits and more. Room was quite spacious and front desk service is very nice. The gym has a good solid variety of exercise equipment and laundry is on site but takes about 2.50 each 🪙. Very greatly place as the shopping center is 7-8 minutes away and a good 10 min drive to the highway and a bowling alley and food across. However pool is out of service but overall a great experience . 9/10 Will definetly stop by again.
• CL

  Crystal Love

  Jan 9, 2026
  1.0
  The pool was shut down after they said it would be open it’s been out for months now, so far it was the worst stay EVERR.
• KD

  Kristin Dorsey

  Dec 16, 2025
  2.0
  I found a bedbug on my daughter's bed the second day we were there, and she came home with a lot of bites. Pool is not filled so that is out of order. Breakfast was ok, not a ton of selection but decent enough to get you through until lunch. Our room seemed to have new carpet, but the bathroom was pretty beat up. This hotel would not be my first choice to stay again.
• HB

  Heidi Briscoe

  Dec 5, 2025
  5.0
  Booked online because I had to go to conference for work. I got a great price. The Hotel had been recently painted and updated. The staff was great. Very helpful and professional. The breakfast was good.

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