GrandStay Hotel & Suites Mount Horeb-Madison

4.4
635 reviews

About

HotelGrandstay Hospitality
Individual or group travel, meetings, and parties. We also offer Open Swim hours, during which locals can come use our pool, hot tub, and fitness center for a small fee.

Location

GrandStay Hotel & Suites Mount Horeb-Madison
175 Lillehammer Lane, Mount Horeb, WI
53572, United States

Hours

Reviews

4.4
635 reviews
5 stars
416
4 stars
137
3 stars
40
2 stars
18
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Service

While some reviews highlighted friendly and accommodating staff, others reported unprofessional behavior and poor customer service experiences.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly managed.

Room Issues

Several guests reported issues with room conditions, including cleanliness, maintenance problems, and uncomfortable beds.

Value for Price

Many customers felt the hotel was overpriced for the quality and service received, especially during peak times.
  • JK
    Jay Kotecki
    Dec 25, 2025
    5.0
    Much better than most places we've been to. But we dont get out much.
  • RV
    Rebecca Vorwald
    Dec 16, 2025
    5.0
    We were in town for a wedding!! This hotel is lovely, quite, clean, and friendly! We were very comfortable in our room. The staff are all welcoming and kind. If the need arises, we'd definitely stay here again!
  • FS
    Fadi S
    Dec 10, 2025
    5.0
    Great location if you're going to tyrol basin for some skiing. Staff were really attentive and polite. Good breakfast spread at reasonable times. I went with my friends and they shared the king bed and I had the pull out sofa bed. P.s - the chocolate factory across the street is temporarily closed down in case you plan to visit like I did 😢
  • CA
    Char A
    Nov 30, 2025
    5.0
    Beautiful hotel. Very, very clean and comfortable. Friendly service . Good breakfast and pleasing eating area. Would recommend this hotel.
  • JC
    John Ciske
    Nov 25, 2025
    4.0
    Stayed here due to proximity to cave of the mounds. Hotel seemed well kept. Rooms were decent. Unfortunately there was a wedding party staying. Approximately 11pm heard some loud noise above us. Breakfast was subpar.

Frequently Asked Questions About GrandStay Hotel & Suites Mount Horeb-Madison

Does GrandStay offer a guest rewards program?

Yes, we offer the Grand Returns guest program. More info can be found on the website www.grandstayhospitality.com.

Do you offer free breakfast?

Yes, our free Grand Start Breakfast includes a hot and cold breakfast buffet.