avid hotel Madison - Monona by IHG

4.7
365 reviews
Your comfort comes first at the Avid hotel Madison - Monona.

About

HotelBudget Hotelavid Hotels
Welcome to avid hotel Madison-Monona in Monona, WI. Located near the eastern shore of Lake Monona and the Yahara River at West Broadway and Bridge Road. Our hotel is minutes away from downtown Madison, the Dane County Regional Airport (MSN), the University of Wisconsin Madison and Madison College. Centrally located in the new Riverfront Park next to shopping, dining, entertainment and waterfront activities including Buck and Honey's. Guests can experience the most popular bike route in Dane County; the Monona Lake Loop, a 12 mile urban ride that circles Lake Monona and downtown Madison. Here on business? avid hotel Madison-Monona is central to nearby businesses like WPS, Alliant Energy, Thermo Fisher Scientific, Cisco Systems, Johnson Controls, Schneider Electric, the State Capitol and UW Health Systems. Convenient access from I90, I94, Hwy 18 & 151. When you return to relax at this Monona hotel, you’ll find we focus on getting the essentials right, every time. So you can always expect a sound sleep, with high quality mattresses and bedding and blackout roller shades. We promise your room will be just right, spotlessly clean and ready for your stay, with plenty of storage, a 55 in HD TV, free WiFi and refrigerator. In the morning, visit the lobby for complimentary Good-all-round breakfast and 24hr fresh bean-to-cup coffee. Enjoy a range of high quality items on site, or simply grab and go. For fitness fans, warm up and work out in our fitness center.

Location

avid hotel Madison - Monona by IHG
900 W Broadway, Monona, WI
53716, United States

Hours

Reviews

4.7
365 reviews
5 stars
292
4 stars
52
3 stars
11
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received high praise for their friendliness, helpfulness, and exceptional service, particularly from individuals like Nich, Alyssa, and Grace.

Cleanliness

Guests frequently noted the hotel and rooms were very clean and well-maintained, contributing to a positive overall experience.

Breakfast Options

Feedback indicated a mix of satisfaction and disappointment regarding breakfast offerings, with some guests enjoying the grab-and-go options while others preferred previous selections.

Room Size

Several reviews mentioned that while the rooms were modern and clean, they were also noted to be small, which may not be ideal for longer stays.

Location

The hotel is well-located with easy access to restaurants and attractions, making it convenient for guests.
  • JJ
    John Jolin
    3 days ago
    5.0
    Nich at the front desk is always great to work with.
  • KD
    Kevin Doss
    Jan 1, 2026
    5.0
    Exceptional Customer Service – Truly Outstanding Antonio Williams at the Avid Hotel delivers exceptional customer service that goes far beyond expectations. From the moment you arrive, his professionalism, consistency, and genuine care for all guests are evident. He doesn’t just do his job—he sets the standard for what top-notch hospitality should look like. Antonio consistently goes above and beyond to ensure guests feel welcomed, valued, and taken care of. His attention to detail, positive attitude, and willingness to help make a lasting impression and truly make you want to return to the hotel again and again. What stands out most is his consistency—every interaction reflects excellence. He treats every guest with respect and care, creating an experience that exceeds expectations for all visitors of the Avid Hotel. Antonio should absolutely be recognized for his outstanding work and considered for a role where he can train and mentor other staff. His approach to customer service is exemplary, and the entire organization would benefit from his leadership and expertise. Avid Hotel is fortunate to have him—he is a true asset to the brand.
  • CH
    Calvin Hoyord
    Nov 16, 2025
    5.0
    Had an absolute blast at this hotel ! Great staff! Nich is a great person to chat with when chilling in the lobby! Thank you team!
  • KM
    Kate Martin
    Nov 14, 2025
    4.0
    There was confusion about a change we made ahead of time, it seems that the change was not communicated to staff so I had a couple of people knocking at the door, a couple of hours apart, thinking I was supposed to be checked out already. Rooms are very clean, and shout out to the staff member who takes care of the breakfast area. He does an excellent job, I have stayed here many times and each time he is there to keep things clean, tidy, and well stocked. I am disappointed, however, about avid's change to their their food offerings for breakfast, I preferred the grab and go options. Now they just have the stereotypical scrambled eggs, sausage, patties, and fried potatoes. The previous options really set them apart and were preferable. It seems to be a company-wide policy change because we stayed at an avid in Chicago and they had also changed their breakfast options. They're still advertising it as grab and go, but it would be difficult to transport the new items.... Overall though, I would definitely recommend this hotel.
  • HS
    Hannah Schork
    Nov 12, 2025
    5.0
    I recently stayed at the Avid Hotel. It was a wonderful experience! Alyssa and Grace both made the stay comfortable and answered all the questions I had. I will definitely be visiting again after my experience! Thank you Alyssa and Grace.

Frequently Asked Questions About avid hotel Madison - Monona by IHG

Does your hotel serve free breakfast?

Fuel up with our complimentary grab-and-go breakfast serving rotating hot and hearty breakfast sandwiches, egg bites, name-brand items, 24/7 bean-to-cup coffee and healthy options like egg white omelets.

Does your hotel offer TV casting?

Yes, all avid hotel guest rooms have a 55’ TV with casting from your smart device.