Staybridge Suites Middleton/Madison-West by IHG

4.2
563 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Get Comfortable in Middleton, WI Hotel's Charming SuitesGuests love the Staybridge Suites® Middleton / Madison - West hotel's location in downtown Middleton, Wisconsin. The hotel's convenient location is only four miles from downtown Madison, where you can experience all that the area has to offer.Smart business travelers looking for hotels near Madison, WI choose us because Accuray, Epic Systems, Electronic Theater Control and the University of Wisconsin-Madison are either within walking distance or a short drive. Use free wireless internet access and a complimentary shuttle to Dane County Regional Airport (scheduled in advance with the hotel). Offering the convenience of a home away from home, leisure guests appreciate the hotel's quick access to Hwy. 12 & 18 and I-90/94 & 39. Staybridge Suites Middleton is walking distance to area restaurants and shopping, too. And after a day of shopping and sightseeing, guests love returning to big suites with a residential feel.Above all, the Staybridge Suites® Middleton / Madison - West hotel's amenities provide corporate travelers and families with the best amenities around. Take advantage of temperature-controlled, underground parking, 24-hour fitness and business centers, 24/7 free guest laundry facilities and an indoor pool and hot tub. Join us for the evening social hour Monday-Wednesday for beer, wine and light meal. Make our pet friendly, extended stay hotel your choice today!

Location

Staybridge Suites Middleton/Madison-West by IHG
7790 Elmwood Avenue, Middleton, WI
53562, United States

Hours

Reviews

4.2
563 reviews
5 stars
336
4 stars
125
3 stars
39
2 stars
11
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about the cleanliness of rooms and common areas, with reports of dirty bathrooms, stained towels, and unkempt furniture.

Staff Performance

While some guests praised the friendly and helpful staff, others reported unresponsive or untrained front desk personnel, leading to dissatisfaction.

Amenities and Location

Guests appreciated the hotel's location and amenities, including the complimentary breakfast and social hours, but noted that some facilities like the pool were not well-maintained.

Room Condition

Many reviews mentioned that the rooms were outdated and in need of renovation, with issues such as broken appliances and worn furniture.

Parking Concerns

Several guests expressed frustration with the parking situation, including limited availability and issues with parking tickets.
  • RW
    Russ w-d
    Nov 11, 2025
    1.0
    Dog friendly which is bad for someone with Allergies. Good to hear they remodeling, it needs it.
  • ST
    Sheila Taylor
    Nov 10, 2025
    2.0
    Location was absolutely perfect for us, accommodations not at all. At 7:45am called front desk no hair dryer in our room was told housekeeping could have 1 delivered by 9:00, why couldn’t they go to an unaccompanied room and deliver one, said we needed to be check out by 9:00. Continued to call front desk would not answer our call.., at 9:00 delivered the hair dryer. Do to this way behind our departure time. Simple remedy turned into an absolutely horrible stay experience
  • NW
    Nancy Witte-Dycus
    Nov 9, 2025
    1.0
    Worst gross stay. We checked in late. Upon arrival I saw all kinds of Dog "don't" signs. Love dogs but I am extremely allergic. I told the woman that I was concerned told her that it was a problem. She told me not to worry they do a deep clean. Got to the room and it smelled of 20 year old dog and cigarette smoke covered with room freshner. The place was dirty, stains on the seats and gross of all was the mystery spots on the mattress. (I always check for bed bugs.) The furnace came on with a bang/rumble every other hour. On top of the unclean room we got no sleep. Toilet did not flush. The shower was not clean and the shower head was gross. We found another hotel and moved. However we were exhausted for our convention and no sleep. I would never stay at this property. Now I am fighting upper respiratory because of the unclean and dog dander and mold. I don't care so much about the chipped furniture. But bodily fluid stains on chairs and a nasty mattress was more than I could stand. Gold member with IHG. First picture was makeup remover that was so old it was discolored and smelled bad. 2nd picture the stains on the mattress. 3rd picture is one of the chairs in the room.
  • JJ
    John Johnson
    Oct 23, 2025
    5.0
    This hotel is one of the good ones. They make me feel like home there. Good breakfast food.
  • SS
    Shaday Smith
    Oct 20, 2025
    1.0
    Stayed 5 days primarily for kitchenette. However, the building is old, only 1 eye on stove worked. Couch had disgusting stains so we covered it with a sheet. Toilet and tub old and dirty. Never got new towels. Pool/jacuzzi is dirty and disgusting. Couldn't swim entire stay. Also, my gold band was lost and reported to management 2 days after my stay. Manager Troy did not apologize or even show effort to look for ring. Don't stay here. They don't deserve your money.

Frequently Asked Questions About Staybridge Suites Middleton/Madison-West by IHG

What types of parking are available at Staybridge Suites Middleton/Madison-West?

The hotel offers free accessible parking and temperature-controlled underground parking for guests.

Is breakfast included in the stay?

Yes, Staybridge Suites Middleton/Madison-West provides a free buffet breakfast for guests.