Best Western Plus Menomonie Inn & Suites

4.3
570 reviews

About

Hotel
At the Best Western Plus Menomonie Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Menomonie Inn & Suites will stand out among other hotels in Menomonie,WI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Menomonie Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Menomonie Inn & Suites
320 Oak Ave, Menomonie, WI
54751, United States

Hours

Reviews

4.3
570 reviews
5 stars
333
4 stars
150
3 stars
38
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful during their stay.

Cleanliness Issues

Several reviews highlighted cleanliness problems in rooms and common areas, including dirty bathrooms and unclean hot tubs.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking.

Customer Service Problems

Numerous complaints were made regarding poor customer service experiences, particularly at check-in and during problem resolution.

Maintenance Concerns

Guests reported various maintenance issues, including malfunctioning hot tubs, clogged drains, and general upkeep of facilities.
  • RS
    Ryan Schroeder
    Oct 20, 2025
    5.0
    Had a great stay! Staff was friendly, breakfast was great and the room was clean. Also great bonus having the pool open so late (midnight) so the kids could unwind with plenty of time after a busy day of traveling. Would highly recommend!
  • JM
    Juanita Mobley
    Oct 3, 2025
    1.0
    Horrible service! We checked in at 3:30 am, greeted by a sleepy attendant who gave vague and rude responses, asked for an extended checkout (1pm) beyond the 12 noon usual time, immediately answer "no"! Then asked about my rewards discount and was dismissed about that stating if I would like to use it I must wait until 3pm to check in (it's 3:30 am by the way). We're truck drivers and we're tired so we decided to just go with it, she went on to say breakfast starts at 6 ends at 10 am, went to breakfast at 9:30 all food was gone, she said we stop at 9:30 during the week...just read the sign she screams..wow! The cleaning staff was sitting enjoying what was left. Then upon leaving at 11:45 am the housekeeper says you "get all of your stuff it's checkout time". I politely say "good morning" she said "afternoon". The toilet had the biggest rust ring around the bowl! Yet I must say the room wasn't awful, but the customer service was deplorable! Being a person of color I would say it was racial, but they were rude to everyone not just me. Another guy was speaking his frustrations about the rude behavior downstairs in the breakfast area as well. Customer Service may not mean much to them, but when I spend my hard earned money it means everything to me!
  • JM
    John Meier
    Sep 15, 2025
    5.0
    I really enjoyed my stay at this hotel for a wedding. The breakfast is plentiful with many options. They have a small store at the front of the hotel if you forgot something at home. It's walking distance from restaurants and not far from parks.
  • DS
    Dave Schuminski
    Sep 14, 2025
    1.0
    Service and staff were some of the worst I have dealt with.
  • DM
    Dalton Marinoff
    Sep 12, 2025
    1.0
    Was here for over 2 weeks, had 9 rooms in our reservation. requested rooms to be cleaned multiple times over the course of our stay. Our rooms were never cleaned. They said they would day after day after I made multiple complaints about it. Still wasn’t done. Will no be coming back to this hotel

Frequently Asked Questions About Best Western Plus Menomonie Inn & Suites

What amenities are available at Best Western Plus Menomonie Inn & Suites?

The hotel offers free Wi-Fi, spacious work desks, in-room mini fridges, and an in-house fitness room.

Is free Wi-Fi available for guests at the Best Western Plus Menomonie Inn & Suites?

Yes, free internet access is provided in all guest rooms.