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Best Western Riverfront Inn

4.0
(661 reviews)

Business Details

1821 RIVERSIDE AVE, Marinette, WI
54143, United States
(715) 732-1000
http://bestwestern.com

About

HotelBest Western
Located in Marinette,WI, the Best Western Riverfront Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Riverfront Inn
1821 RIVERSIDE AVE, Marinette, WI
54143, United States

Hours

Reviews

4.0
661 reviews
5 stars
300
4 stars
199
3 stars
89
2 stars
28
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful front desk staff, particularly highlighting individuals like Jerry and MaKayla for their exceptional service.

Room Condition

Numerous reviews indicated that the rooms are outdated and in need of repairs, with issues such as water damage, uncomfortable beds, and cleanliness concerns.

Breakfast Quality

The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.

Location

The hotel’s location was frequently noted as a positive aspect, with guests appreciating its proximity to local attractions and the river.

Management Issues

Several reviews pointed out poor management practices, including staffing shortages, lack of responsiveness to complaints, and issues with billing.
  • BB
    Badassbtsmom
    Jan 13, 2026
    5.0
    Hotel is very good
  • RC
    Rob Charlier
    Jan 4, 2026
    5.0
    Great room. The view was incredible on the 6th floor. Comfortable bed that's given me the best nights rest I've had in a long time. Friendly staff and a perfect cup of coffee in the lobby for my morning wake up. Will 100% be staying here again.
  • JS
    Jordan-Alissa Smith
    Dec 10, 2025
    1.0
    Upon arrival, check in was good, staff was helpful and friendly. Going up elevator, we could hear shouting and running. Our elevator opened to our floor and there were a bunch of young boys playing hockey in the hall with goals and sticks. When we got to our room, it smelt like a combination of a boys locker room and a leaky cellar. As we got settled, I took my shoes off only to discover that my socks kept getting soaked anytime I stepped in the entry way or tried walking to the bathroom. The rug was wet wall to wall and right up to the start of the bed. The bathroom smelt horrible of musk and mold (had to keep it shut the entire stay). Beds were fortunately clean but very uncomfortable. The ceiling above the heater and window revealed obvious signs of past water damage (2 large bubbles that had holes through the center). Didn't bother staying for breakfast... got up and left as soon as we woke. I notified staff of the wet floor upon check out.
  • JH
    Jacob Henke
    Nov 17, 2025
    4.0
    The building is cold. Hallways did not have the heat on and its November.
  • CS
    Chris Smits
    Nov 9, 2025
    2.0
    Front desk staff were great, personable. Housekeeping staff was questionable at best. The 2 we came in contact with, one in the hallway and another in the elevator, smelled of marijuana and BO. the rooms were 'clean' just many repairs that needed to be completed. Bed and pillows are extremely comfortable! Side note: The whole building is excessively cold.

Brand Certified Facts from Best Western Riverfront Inn

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Certified March 01, 2026Yext Knowledge Graph
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