Tru by Hilton Madison West

Reviews

• MJ

  M&T Jensen

  Feb 15, 2026
  4.0
  Breakfast was excellent. Rooms sparse but must be a savers delight. Not my cup of tea as a boomer that likes the added amenities.
• HH

  HD

  Jan 29, 2026
  1.0
  By far the worst hotel experience I’ve had. The hotel was very loud, with noise from neighboring rooms, hallway doors, and the parking lot. The bed squeaked constantly, making sleep difficult. Breakfast was bland but expected. The biggest issue was the intermittent yet persistent smell of weed throughout the hallway and my room, which woke me multiple times during the night despite the thermostat and fan being turned off. The staff were kind, but the stay itself was unacceptable.
• HB

  Howard Bernstein

  Jan 25, 2026
  5.0
  Stayed here a few times. Nice place. Clean. Good breakfast too. Just need to upgrade TV or software on it as it's very slow to change channels and load menus.
• SL

  sianna Liu

  Jan 1, 2026
  5.0
  I really loved this place. It’s especially perfect for people who enjoy a quiet environment, want 24-hour gym access, or need a calm space to use their phone, laptop, or get work/studying done. The lobby is very well designed, with a pool table and game tables, and there are charging outlets everywhere, which is incredibly convenient. Everything is spotlessly clean, making the whole space feel comfortable and relaxing. In addition to the lobby, I really appreciated the 24-hour fitness center. It has all the essential equipment and fully meets basic workout needs during travel. Another highlight was the in-room amenities—the body wash, hand soap, shampoo, and body lotion are all in easy-to-use pump bottles. They’re clean, neat, and very convenient, and you can control the amount you use yourself. Parking was also very easy, with plenty of spaces right at the entrance, which made everything even more convenient. Overall, a very comfortable, well-thought-out, and user-friendly stay. Highly recommended. Breakfast is served from 6:00 AM to 10:00 AM, which is longer than most hotels, and it’s free. There’s a good variety of options, including bagels, bananas, apples, and oranges. My favorite was the pancake machine—it’s really fun to watch, and the pancakes are made automatically. They also offer several types of milk, juice, cereal, eggs, and other breakfast items, so there are plenty of choices for different preferences.
• JJ

  jps

  Dec 30, 2025
  4.0
  Close to the beltline (US 14) on the west side of Madison. A somewhat small guest room with two queen beds, in nice condition. The bathroom was a nice modern room in good condition as well. There is a mini refrigerator in the room, but not a coffee maker or microwave. Coffee and tea are available in the lobby area. The room TV was more than adequate for us. Breakfast: Cold Cereals, hot oatmeal, pancakes (if the automatic machine is working), toast, juices, bread & bagels, hard-boiled eggs, bacon, and small premade omelets. There is also a not so obvious microwave provided in the breakfast area to heat items if needed. Overall, I felt this hotel was an excellent value and wouldn't hesitate to stay here when in the Madison area. As it is approximately 30 min from the Dane County/Madison airport, I'd probably stay someplace closer to the airport if an early flight is planned.

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