Business Details
About
Hotel
Say wow to Tru by Hilton Madison West, in the mix of it all near UW-Madison, TruStage, Exact Sciences, and lots of dining and shopping. Our efficient rooms include free WiFi, a large bathroom and a 55-inch TV with 150 channels.
Dine on, travelers! Try the Build Your Own breakfast bar with 30 sweet and savory toppings for cereal, bagels, oatmeal and more. Healthy, indulgent - your pick, all yum. Youll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market.
Our lobby is zoned for work and play. Veg with a book, grab a board game, and shoot some pool. Tea, coffee and hot chocolate are always fresh and free.
Affordable travel now comes with unexpected things like certainty.
Location
Hours
Reviews
4.5
763 reviews
5 stars
503
4 stars
175
3 stars
46
2 stars
16
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received high marks for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.
Comfort
While many guests found the beds comfortable, there were several complaints about the firmness of the mattresses and the quality of pillows.
Amenities
Guests appreciated the various amenities, including the lobby games, gym, and breakfast options, although some felt the breakfast could offer more variety.
Noise Levels
Several reviews mentioned issues with noise from thin walls, impacting the overall comfort of the stay.
- JLJeff LundgrenNov 13, 20255.0Easy in and out. Quiet and clean. Close to my office
- CEChristopher EatonNov 5, 20255.0The receptionist Botle is great. Her personality and energy was a wonderful thing to have when checking in. Something really nice to see when checking in for a hotel. Highly recommend her and this hotel
- NONancy OrtizNov 3, 20255.0Very good service and price👌
- KHKT HOct 17, 20255.0Perfect, clean, easy to get to, staff very friendly.
- EAErin ArcherOct 8, 20255.0Bed could have been more comfortable, pillows are like pancakes, but the staff was great! Very clean and good assortment Of to go breakfast.
Frequently Asked Questions About Tru by Hilton Madison West
What are the check-in and check-out times at Tru by Hilton Madison West?
Check-in time starts at 3:00 PM and check-out is at 12:00 PM.
Does Tru by Hilton Madison West offer free WiFi to guests?
Yes, free WiFi is available in public areas, including a public internet terminal.
Is parking available at Tru by Hilton Madison West?
Yes, free self-parking is available for guests.
Are pets allowed at Tru by Hilton Madison West?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide any fitness or recreational facilities?
Yes, there is a fitness center available for free and a game room for guest enjoyment.
What breakfast options are available at the hotel?
Guests can enjoy a free Build Your Own breakfast bar featuring 30 sweet and savory toppings for cereal, bagels, oatmeal and more.
Are there any accessibility features at Tru by Hilton Madison West?
Yes, the hotel has accessible parking, an accessible elevator, and is mobility accessible.
Are there any nearby hotels close to Tru by Hilton Madison West?
Yes, nearby hotels include Hampton Inn and Suites Madison West and Homewood Suites by Hilton Madison West, which offer additional accommodation options.
What local attractions are nearby that guests might want to visit?
Guests can visit Monona Lake, a local lake offering active life opportunities and scenic views, great for relaxation before or after their stay.
Are there nearby dining or wellness facilities close to Tru by Hilton Madison West?
Yes, nearby options include Fit Fresh, a health food restaurant and smoothie bar, and the Princeton Club, which offers gym and massage services.