Staybridge Suites Madison-East by IHG

4.3
504 reviews
Hotel Entrance

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Staybridge Suites Madison-East is one of the most convenient pet-friendly Madison, WI hotels near University of Wisconsin Madison, and lies just four miles from downtown Madison and the beautiful State Capital. Fully-equipped with the very best comforts and amenities, our hotel is designed to help you get the most out of your visit to Madison, WI. Whether for business or pleasure, Staybridge Suites Madison-East has something for everyone. Enjoy our weeknight The Social evening reception hour or cook your dinner with our gas grills in the patio area. Return to the hotel after a long day and take a dip in our heated indoor swimming pool or visit our fitness center to work off some extra energy. Corporate travelers looking for hotels in Madison, WI can take advantage of free Internet access in every suite and appreciate our great location near top local corporations, such as American Family Insurance World Headquarters, Alliant Energy, Kraft & Oscar Meyer. Meeting preparations are made easy with our 24-hour business center. As one of the best places to stay in Madison, WI, we are dedicated to providing professional service, cozy accommodations and memorable amenities for all our guests. And, when you stay with us, don’t forget to ask us about our complimentary airport shuttle!

Location

Staybridge Suites Madison-East by IHG
3301 City View Drive, Madison, WI
53718, United States

Hours

Reviews

4.3
504 reviews
5 stars
291
4 stars
130
3 stars
40
2 stars
15
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendly and accommodating staff, there were several reports of unprofessional behavior and poor service during breakfast.

Cleanliness

The hotel received mixed reviews regarding cleanliness; some guests found the rooms spotless and well-maintained, while others reported issues like mold, peeling paint, and dirty linens.

Breakfast Quality

Breakfast was frequently mentioned, with many guests enjoying the variety and quality, though some experienced shortages and poor service during busy times.

Room Condition

Rooms were described as spacious and comfortable, but several guests noted that many rooms were dated and in need of maintenance.

Facilities

The hotel offers good amenities like a pool, gym, and complimentary laundry, but there were complaints about the condition of the pool and gym equipment.
  • NG
    Nik Giovanni
    Oct 26, 2025
    3.0
    Would have been five stars. Lovely hotel, staff could use some work! Housekeeping was very rude, rushed us out the breakfast area. Cut the lights off while we were still preparing it, and shut the doors. They were also being very pushy and passive aggressive, grouped up staring and laughing waiting for us to finish getting our food. We came a few minutes before breakfast was over which was understandable for them, at first, but there was no way I should have felt displaced. I also left my things in there from being rushed so badly and when I tried to walk back in she started sliding the door on me again telling me it was closed. Didn’t feel that it was taken serious in the moment so I’m making a review. As an employee at another location I was beyond disappointed!
  • TT
    Tom Turner
    Oct 25, 2025
    3.0
    Well kept and in a good location. Close to a lot of restaurants. A/C unit is very quite so you hear EVERYTHING. The floors are not well insulated so you really hear everything. Breakfast was decent. The gym has veryimited weights. Needs a major upgrade. Cardio equipment will get the job done. Water machine in the gym was broke. Free bottled water, which is nice.
  • MH
    Mark Alan Harris
    Oct 25, 2025
    5.0
    Room was very quiet, comfortable, and clean. Breakfast was nice with a great variety.
  • RE
    Roy & Sue Edwards
    Oct 21, 2025
    5.0
    Suoer clean, beautiful property
  • TA
    Talia Aviani
    Oct 15, 2025
    5.0
    Very lovely hotel!! I had a suite which was super spacious and cozy. 15min from the airport. Great and accommodating staff. Free water bottles which is unheard of nowadays! Also the continental breakfast was excellent. HIGHY recommend.

Frequently Asked Questions About Staybridge Suites Madison-East by IHG

What are the check-in and check-out times at Staybridge Suites Madison-East?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast included for guests at the hotel?

Yes, a free buffet breakfast is available for guests.