Staybridge Suites Madison-East by IHG

4.3
508 reviews
Hotel Entrance

About

HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Staybridge Suites Madison-East is one of the most convenient pet-friendly Madison, WI hotels near University of Wisconsin Madison, and lies just four miles from downtown Madison and the beautiful State Capital. Fully-equipped with the very best comforts and amenities, our hotel is designed to help you get the most out of your visit to Madison, WI. Whether for business or pleasure, Staybridge Suites Madison-East has something for everyone. Enjoy our weeknight The Social evening reception hour or cook your dinner with our gas grills in the patio area. Return to the hotel after a long day and take a dip in our heated indoor swimming pool or visit our fitness center to work off some extra energy. Corporate travelers looking for hotels in Madison, WI can take advantage of free Internet access in every suite and appreciate our great location near top local corporations, such as American Family Insurance World Headquarters, Alliant Energy, Kraft & Oscar Meyer. Meeting preparations are made easy with our 24-hour business center. As one of the best places to stay in Madison, WI, we are dedicated to providing professional service, cozy accommodations and memorable amenities for all our guests. And, when you stay with us, don’t forget to ask us about our complimentary airport shuttle!

Location

Staybridge Suites Madison-East by IHG
3301 City View Drive, Madison, WI
53718, United States

Hours

Reviews

4.3
508 reviews
5 stars
292
4 stars
132
3 stars
41
2 stars
15
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received mixed reviews; while many praised their friendliness and helpfulness, some reported rude behavior and lack of professionalism.

Room Quality

Rooms were generally described as clean and spacious, but several guests noted issues with maintenance, outdated decor, and noise from neighboring rooms.

Breakfast Experience

Breakfast was frequently mentioned as a highlight, with many enjoying the variety, though some reported inconsistent food availability and quality.

Facilities Condition

The hotel facilities, including the pool and gym, were noted as needing maintenance and upgrades, with specific complaints about cleanliness and equipment functionality.

Value for Money

Guests expressed mixed feelings about the value for the price, with some feeling it was reasonable for the amenities offered, while others felt it was overpriced given the condition of the hotel.
  • JF
    Joel F
    Dec 30, 2025
    4.0
    Stayed here a few weeks ago.. didn't venture to the pool or weight room as we got in later than expected (more or less a place to sleep). Desk staff was helpful, pleasant explaining the directions to my room and all that jazz. The room itself was great.. Nice comfortable bed, but the walls were thin and I the guy next door was not a quiet sleeper. Breakfast was solid and the staff were great. The parking lot sucks. Although there were what looks like 14 contrruction crews staying there, it was limited in space. Staybridge locations have a more pleasant entrance... this isn't the case but I believe the limitations of the land mass the property was erected on is the issue here. I would stay here again, the Mrs said she would like to stay another night. The place was clean, staff was great and room was nice and I got a nice price on the (1 King suite) room.
  • NG
    Nik Giovanni
    Oct 26, 2025
    3.0
    Would have been five stars. Lovely hotel, staff could use some work! Housekeeping was very rude, rushed us out the breakfast area. Cut the lights off while we were still preparing it, and shut the doors. They were also being very pushy and passive aggressive, grouped up staring and laughing waiting for us to finish getting our food. We came a few minutes before breakfast was over which was understandable for them, at first, but there was no way I should have felt displaced. I also left my things in there from being rushed so badly and when I tried to walk back in she started sliding the door on me again telling me it was closed. Didn’t feel that it was taken serious in the moment so I’m making a review. As an employee at another location I was beyond disappointed!
  • TT
    Tom Turner
    Oct 25, 2025
    3.0
    Well kept and in a good location. Close to a lot of restaurants. A/C unit is very quite so you hear EVERYTHING. The floors are not well insulated so you really hear everything. Breakfast was decent. The gym has veryimited weights. Needs a major upgrade. Cardio equipment will get the job done. Water machine in the gym was broke. Free bottled water, which is nice.
  • MH
    Mark Alan Harris
    Oct 25, 2025
    5.0
    Room was very quiet, comfortable, and clean. Breakfast was nice with a great variety.
  • TA
    Talia Aviani
    Oct 15, 2025
    5.0
    Very lovely hotel!! I had a suite which was super spacious and cozy. 15min from the airport. Great and accommodating staff. Free water bottles which is unheard of nowadays! Also the continental breakfast was excellent. HIGHY recommend.

Frequently Asked Questions About Staybridge Suites Madison-East by IHG

What are the check-in and check-out times at Staybridge Suites Madison-East?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast included for guests at the hotel?

Yes, a free buffet breakfast is available for guests.