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Location
Hotel Indigo Madison Downtown by IHG
901 East Washington, Madison, WI
53703, United States
Hours
Reviews
4.7
706 reviews
5 stars
582
4 stars
92
3 stars
14
2 stars8
1 star10
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.
Cleanliness
Many reviews noted the hotel and rooms were very clean and well-maintained, contributing to a positive overall experience.
Location
The hotel is well-located, with easy access to downtown Madison and nearby attractions, making it convenient for guests.
Amenities
Guests appreciated the modern amenities, including the shuttle service, restaurant, and unique room features, although some noted the lack of microwaves in rooms.
Room Comfort
While many found the rooms comfortable and stylish, some guests mentioned issues with mattress softness and noise from housekeeping.
- JPJera Nicole PiperNov 16, 20255.0Great hotel, definitely will be staying again. Clean rooms, quiet night stay, comfortable bed snd pillows. Love the lighted mirror snd the in-room toiletries.
- AMAdam MasonNov 11, 20255.0Had a great stay - visiting Madison for a marathon. Rooms were comfy and spacious, with nice new and clean bathrooms. Staff were very attentive and helpful. Food from on-site restaurant Palette was very good. Appreciated access to parking garage.
- MNMark NoahNov 2, 20255.0Stayed here for a wedding and to revisit some of my college haunts. Location is great and the shuttle service is a huge perk - Nathan our driver was very friendly and welcoming. Clark at the front desk was professional and very accommodating, we got in early and he was able to get us in our room with no issue. Clean and updated throughout, and the morning coffee in the lobby sitting on the comfy couches was a nice way to start the day. Definitely our choice on the next trip.
- AGAnnie GalindoOct 27, 20255.0I would definitely stay here again. Parking is close: $20 a night with in/out privileges. Restaurant manager very hospitable. Great rooms! Love that the shower has a corner bar which makes shaving easier. FYI/ no microwave in the room, but one at the sundries area. Some people may find the beds too soft. At least in room 428. The beds were soft. I didn’t mind. No bad back issues.
- KOKara O'KellyOct 26, 20255.0We visited from Colorado and stayed here one night. Very fun atmosphere. We paid $20 for the parking garage right next door, which was worth it for ease. Staff was super friendly and helpful. We had dinner at the Palette Bar and Grill which was inside the hotel. We picked this hotel so it was easy for us to come check in and have dinner without having to leave. We liked that there was a feature on the TV in which we could cast from our phone to watch our streaming services. That was great.
Frequently Asked Questions About Hotel Indigo Madison Downtown by IHG
Is Hotel Indigo Madison Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo Madison Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Madison Downtown by IHG have a loyalty program?
Yes, Hotel Indigo Madison Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Madison Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Madison Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Madison Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Madison Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Madison Downtown by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hotel Indigo Madison Downtown by IHG offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Is parking available at the hotel?
Yes, parking is available with valet parking services offered as well.
Is Hotel Indigo Madison Downtown by IHG pet-friendly?
Yes, pets are welcome at the hotel.
Are there facilities for business travelers such as meeting rooms and business centers?
Yes, the hotel has one meeting room and a business center suitable for business travelers.
Does the hotel provide airport shuttle or transfer services?
Yes, the hotel offers free airport shuttle and airport transfer services.
What fitness facilities are available at the hotel?
A fitness center with elliptical machines and free weights is available for guests free of charge.
Which nearby public transit station can help guests reach the hotel?
Guests can use the Metro - Patterson Station bus station nearby to reach the hotel conveniently.
Are there nearby dining options guests can visit before or after their stay?
Yes, nearby dining options include Palette Bar & Grill, LJ's Sports Tavern & Grill, Ático Lounge - Madison, and Black Locust Cafe.
What nearby entertainment venues are accessible from the hotel?
Guests can enjoy local entertainment at venues such as Breese Stevens Field, The Tinsmith, and JAMS dance club, all located close to the hotel.