Welcome to the Homewood Suites by Hilton Madison West hotel, located in Madison, Wisconsin, next to Princeton Club West. This Homewood hotel is convenient to the University of Wisconsin-Madison, Kohl Center, CUNA Mutual, Epic Systems, West Towne Mall and several great restaurants. The Homewood Suites by Hilton Madison West Wisconsin hotel has 122 spacious studio suites, one-bedroom suites and two-bedroom suites that will make guests feel right at home.
Many customers praised the cleanliness of the hotel and rooms, although some reported issues with pests and maintenance.
Staff Performance
Staff were frequently described as friendly and helpful, but there were notable complaints about rude behavior and poor customer service in certain instances.
Room Quality
Guests appreciated the spaciousness and amenities of the suites, though some mentioned that the rooms felt dated and had maintenance issues.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or unappetizing.
Location
The hotel is well-located near shopping and restaurants, which many guests found convenient.
KH
Kelsey Hosch
3 days ago
5.0
Our go to place in Madison! We love it!
LL
Lauren Lynn
Nov 10, 2025
1.0
We stayed for 1 night, the lady at the front desk was nice for the beginning of our stay until we told them we had ROACHES…crawling in the bathroom, the kitchen, counters, and under the sink…we found at least 10!!! They offered us a new room and we had to move our 3 year old and 15 month old at midnight. They comped our room, we didn’t stay for breakfast.
JM
John Molski
Nov 7, 2025
5.0
Very spacious and more quiet than expected. Kitchen has refrigerator, microwave and all utensils. Shower was hot and powerful
AC
Adam Clement
Nov 2, 2025
5.0
I had a king suite with kitchen, love it, recommend it all day, definitely will be back
AS
Alisha Sanderfoot
Oct 26, 2025
5.0
Very clean, quiet, great coffee, great staff!! We will be back!