Hilton Madison Monona Terrace

4.3
1903 reviews

About

Hotel
The Hilton Madison Monona Terrace hotel is located in the heart of downtown Madison overlooking Lake Monona. The Hilton Madison hotel is connected via a climate controlled skywalk to the Frank Lloyd Wright inspired Monona Terrace Community and Convention Center. The hotel is conveniently located in downtown Madison just blocks from the WI State Capitol Building and the University of Wisconsin Madison campus. Local favorite attractions such as the Henry Vilas Zoo, Overture Theater District, and State Street are just a few short blocks away.

Location

Hilton Madison Monona Terrace
9 East Wilson Street, Madison, WI
53703, United States

Hours

Reviews

4.3
1,903 reviews
5 stars
1,120
4 stars
488
3 stars
172
2 stars
52
1 star
71

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several guests reported issues with cleanliness, including dirty bedding and unvacuumed rooms.

Staff Service

The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported unprofessional behavior and poor service.

Location

The hotel is well-located near downtown attractions, with great views of the lake and Capitol.

Parking Issues

Guests frequently mentioned difficulties with the parking structure, including tight spaces and high fees.

Room Comfort

Rooms were generally described as comfortable, but many guests noted that the HVAC units were loud.
  • AJ
    Adell Jackson
    Nov 13, 2025
    1.0
    I have never stayed at a Hilton I was here two nights and was very disappointed. I thought for sure the bed would be awesome because it's a Hilton I was way wrong the bed was hard and not comfortable and all the pillows were bad as well as soon as you layed on it ,it went flat as a pancake.i asked for a tub room cuz I like taking baths but the stopper thing was broken and maintenance could not fix it . The AC did not work just the fan . On the second night I asked their maintenance to take a look I needed air .he fix it but it only worked for 20 min. I also thought they had free breakfast but they did not they don't even have free coffee in the lobby ..
  • BK
    Bryan Kujawa
    Nov 3, 2025
    5.0
    I have stayed here twice in the last year and enjoyed it. Location is excellent. Attached underground parking and attached walk-way to Monona Terrace are huge perks. Bed was a bit firm for my liking, but still slept fine. Enjoyed the loud fan in the room as white noise. Would return
  • DS
    Dave S
    Nov 1, 2025
    5.0
    Initially, I was thinking 4 stars but the clean rooms, friendly service and lake views warranty 5 stars.
  • KH
    Kyia Haberkorn
    Oct 31, 2025
    2.0
    $25 to park and no free wifi, rooms were fine, bed comfy,
  • RW
    Rosaida Walker
    Oct 25, 2025
    4.0
    The only reason I didn’t give this place a 5 star is because of the tiny, dated pool and hot tub. Service was excellent. Rooms were clean and comfortable. The whole hotel smelled great and had a cozy atmosphere even in the lobby. The location had a great view and the neighborhood is beautiful, walkable & easy to navigate. My daughter and I were in town overnight for a concert at the Majestic Theater. The venue was a few minutes walk away, as well as restaurants, a few bars & the waterfront. We will definitely be back next time we’re in town! 😊

Frequently Asked Questions About Hilton Madison Monona Terrace

What are the check-in and check-out times at Hilton Madison Monona Terrace?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is there parking available at Hilton Madison Monona Terrace?

Yes, parking is available including self-parking and valet parking options.