Hilton Garden Inn Madison Downtown

4.6
400 reviews

About

HotelHilton Garden Inn
We are located in downtown Madison, just steps away from the University of Wisconsin-Madison and Kohl Center. We are also near the Wisconsin State Capitol, Monona Terrace, Alliant Energy Center, and the famous State Street, perfect for dining and shopping. Start your day with a cooked-to-order breakfast or join us for dinner in our restaurant. 1,700 sq. ft. of meeting space is perfect for your next event.

Location

Hilton Garden Inn Madison Downtown
770 Regent Street, Madison, WI
53715, United States

Hours

Reviews

4.6
400 reviews
5 stars
308
4 stars
53
3 stars
21
2 stars
10
1 star
8

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the staff for their friendliness, helpfulness, and exceptional service, highlighting specific employees like Cromwell, Maddie, and Dan.

Cleanliness

The hotel is frequently described as clean and well-maintained, with many guests noting the cleanliness of the rooms and common areas.

Location

The hotel is conveniently located near the University of Wisconsin and downtown Madison, making it ideal for campus visits and local attractions.

Food Quality

Guests enjoyed the food offerings, particularly the breakfast buffet, although some noted that prices for meals could be high.

Pricing Concerns

Several reviews mentioned issues with pricing, including high parking fees and fluctuating room rates, leading to some dissatisfaction.
  • EA
    Eric Arway
    Dec 31, 2025
    5.0
    Great experience. The staff was wonderful and helpful. The breakfast was great. The location is perfect if you're visiting your favorite Badger as we were.
  • HH
    harrisbw49
    Dec 18, 2025
    5.0
    Wonderful. I was there because my wife was hospitalized, and the staff couldn't have been more helpful during a stressful time. Best staff members were Cromwell, Maddie, Jai, Kenneth, and Dayton. One not so great was a woman working breakfast in the restaurant. Not sure of her name, but it was something like Vrisa. Overall, such a wonderful hotel stay. Finally, order anything you want from the menu without hesitation, because the food is fabulous there. Hotel is clean and modern. You won't be sorry if you book a visit at the Hilton Garden Inn.
  • AG
    Andrew G
    Dec 16, 2025
    5.0
    The Hilton Garden Inn Madison Downtown is not only an incredible hotel, but the service experience will wish you could stay longer. I arrived after a long series of flights from Europe, and I literally dragged myself from my Uber to the front desk. The two gentleman behind the desk were amazingly funny, uplifting, and clearly focused on making my experience at this Hilton Garden Inn positive and uplifting. Neil is the best. He and his colleague presented the Prize Wheel that I was able to spin for prizes, and I won a free breakfast! After 22 hours of travel with very little sleep, I made my way to my room with a smile on my face and a realization that there is something very special about this particular Hilton Garden Inn. For Hilton Management: I taught marketing for six years at the university level. You should study how this team was trained, motivated, and supported. They are so positive and customer focused. I’ve stayed 83 nights at Hilton properties so far this year, both in the US and Europe. This location is very special.
  • DR
    donna roper
    Dec 15, 2025
    5.0
    Very nice hotel. The staff is amazing and the service is excellent. It is located very close to the Kohl Center and is within walking distance.
  • MB
    M B
    Dec 14, 2025
    5.0
    This is our favorite hotel in Madison. It is always clean, and the staff members are helpful and friendly. The location is ideal for campus visits, too.

Frequently Asked Questions About Hilton Garden Inn Madison Downtown

What are the check-in and check-out times at Hilton Garden Inn Madison Downtown?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is Hilton Garden Inn Madison Downtown pet-friendly?

Yes, both cats and dogs are welcome at the hotel.