We are located in downtown Madison, just steps away from the University of Wisconsin-Madison and Kohl Center. We are also near the Wisconsin State Capitol, Monona Terrace, Alliant Energy Center, and the famous State Street, perfect for dining and shopping. Start your day with a cooked-to-order breakfast or join us for dinner in our restaurant. 1,700 sq. ft. of meeting space is perfect for your next event.
Customers consistently praised the staff for their friendliness, helpfulness, and exceptional service, highlighting specific employees like Cromwell, Maddie, and Dan.
Cleanliness
The hotel is frequently described as clean and well-maintained, with many guests noting the cleanliness of the rooms and common areas.
Location
The hotel is conveniently located near the University of Wisconsin and downtown Madison, making it ideal for campus visits and local attractions.
Food Quality
Guests enjoyed the food offerings, particularly the breakfast buffet, although some noted that prices for meals could be high.
Pricing Concerns
Several reviews mentioned issues with pricing, including high parking fees and fluctuating room rates, leading to some dissatisfaction.
EA
Eric Arway
Dec 31, 2025
5.0
Great experience. The staff was wonderful and helpful. The breakfast was great. The location is perfect if you're visiting your favorite Badger as we were.
HH
harrisbw49
Dec 18, 2025
5.0
Wonderful. I was there because my wife was hospitalized, and the staff couldn't have been more helpful during a stressful time. Best staff members were Cromwell, Maddie, Jai, Kenneth, and Dayton. One not so great was a woman working breakfast in the restaurant. Not sure of her name, but it was something like Vrisa. Overall, such a wonderful hotel stay. Finally, order anything you want from the menu without hesitation, because the food is fabulous there. Hotel is clean and modern. You won't be sorry if you book a visit at the Hilton Garden Inn.
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Andrew G
Dec 16, 2025
5.0
The Hilton Garden Inn Madison Downtown is not only an incredible hotel, but the service experience will wish you could stay longer.
I arrived after a long series of flights from Europe, and I literally dragged myself from my Uber to the front desk. The two gentleman behind the desk were amazingly funny, uplifting, and clearly focused on making my experience at this Hilton Garden Inn positive and uplifting.
Neil is the best. He and his colleague presented the Prize Wheel that I was able to spin for prizes, and I won a free breakfast! After 22 hours of travel with very little sleep, I made my way to my room with a smile on my face and a realization that there is something very special about this particular Hilton Garden Inn.
For Hilton Management: I taught marketing for six years at the university level. You should study how this team was trained, motivated, and supported. They are so positive and customer focused.
I’ve stayed 83 nights at Hilton properties so far this year, both in the US and Europe. This location is very special.
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donna roper
Dec 15, 2025
5.0
Very nice hotel. The staff is amazing and the service is excellent. It is located very close to the Kohl Center and is within walking distance.
MB
M B
Dec 14, 2025
5.0
This is our favorite hotel in Madison. It is always clean, and the staff members are helpful and friendly. The location is ideal for campus visits, too.
Frequently Asked Questions About Hilton Garden Inn Madison Downtown
What are the check-in and check-out times at Hilton Garden Inn Madison Downtown?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Hilton Garden Inn Madison Downtown pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free WiFi for guests?
Yes, free WiFi is available in public areas along with public internet terminals.
Are there any dining options available at the Hilton Garden Inn Madison Downtown?
Yes, the hotel has one restaurant where you can enjoy cooked-to-order breakfast and dinner at the Garden Grille & Bar.
What accessibility features does the hotel provide?
The hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Is parking available at Hilton Garden Inn Madison Downtown?
Yes, self-parking is available for guests.
Does the hotel offer a fitness center for guests?
Yes, the hotel has a fitness center available for free to guests.
What nearby educational institutions are close to the hotel?
The hotel is located near the University of Wisconsin-Madison, Universities of Wisconsin Online Collaboratives, University of Wisconsin Colleges, UW Flexible Option, University of Wisconsin Risk Management, UW-Madison Badger Precollege, and the Visiting International Student Program at UW-Madison.
What hospitals and medical centers are near the Hilton Garden Inn Madison Downtown?
Nearby medical facilities include UW Health American Family Children's Hospital, UW Health Madison Eye Associates Clinic, Quest Counseling and Consultation Center, Group Health Cooperative Capitol Regent Clinic, and GHC-SCW Capitol Regent Mental Health Clinic.
What local attractions and entertainment options can guests visit near the hotel?
Guests can explore the Wisconsin State Capitol, Monona Terrace, Alliant Energy Center, State Street for dining and shopping, Paddle Pub Madison boat tours, and sports bars like Buckingham's.