Staff Service
Customers consistently praised the friendly and attentive staff, highlighting specific individuals for their exceptional service.
Cleanliness
The hotel is frequently described as clean and well-maintained, with many guests noting the cleanliness of the rooms and common areas.
Location
Guests appreciated the hotel's convenient location, particularly its proximity to the university and downtown attractions.
Food Quality
The restaurant and breakfast offerings received mixed reviews, with some praising the food while others found it overpriced or lacking variety.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, including high parking fees and fluctuating room rates, leading to perceptions of price gouging.