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Hampton Inn & Suites Madison-West

4.4
(865 reviews)
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Business Details

483 Commerce Drive, Madison, WI
53719, United States
(608) 271-0200
https://www.hilton.com/en/hotels/msnwthx-hampton-suites-madison-west/

About

HotelHampton Inn
Expect a great stay at Hampton Inn & Suites Madison West. Were off US-12/18 and conveniently located near the University of Wisconsin-Madison, Epic Systems, Exact Sciences, University Research Park, and TruStage. Events at Alliant Energy Center are just a short drive away and we are situated near a variety of shops and restaurants. Guests love our spacious suites, indoor pool, complimentary hot breakfast, free Wi-Fi, and fitness center.

Location

Hampton Inn & Suites Madison-West
483 Commerce Drive, Madison, WI
53719, United States

Hours

Reviews

4.4
865 reviews
5 stars
538
4 stars
224
3 stars
61
2 stars
23
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.

Cleanliness

While some guests noted clean rooms, others reported issues with cleanliness in common areas and facilities, particularly the pool.

Room Comfort

Several reviews mentioned discomfort due to noise levels and outdated furnishings, impacting the overall sleep quality.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others criticized the quality and cleanliness of the breakfast area.

Family-Friendly

The hotel is noted for being kid-friendly, with a pool area that children enjoy, although some guests reported issues with noise from other guests.
  • GL
    Grace L
    Feb 4, 2026
    5.0
    Kids loved the hotel! Thank you
  • RB
    Robin Balde
    Jan 7, 2026
    2.0
    Did not get any sleep. Our room was like daylight. There was a lamp behind tv that we could not turn off. Told the desk the next day and they sent maintenence. They moved the heavy dresser and the plug was in the wrong plug. I paid them for a nights sleep which I did not get. They said they would give me points. I'm old and don't use points and don't go to hotels that often. Our two daughters and their families also each had rooms. Not a happy camper.
  • LB
    Lorena Berry
    Dec 27, 2025
    5.0
    Pet friendly - wonderful staff - very nice continental breakfast.
  • DS
    Deborah Stevenson
    Nov 29, 2025
    5.0
    I’m a repeat customer at this Hampton Inn and it is perfect for a local base when visiting relatives. Beds are comfortable, pillows are great, location is convenient. But really it’s the staff that makes me keep choosing this hotel—special recognition for the very kind and capable Katherine at the front desk!
  • AW
    Amie W
    Nov 23, 2025
    5.0
    I drive 80 miles to stay at this hotel every other month so my granddaughters can swim in the pool. It is very kid friendly and there is a large hot tub for adults.
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Frequently Asked Questions About Hampton Inn & Suites Madison-West

What are the check-in and check-out times at Hampton Inn & Suites Madison-West?

Check-in time is at 3:00 PM, and check-out is at 12:00 PM.

Is parking available at the hotel, and is there a fee?

Yes, self-parking is available for free at Hampton Inn & Suites Madison-West.

Brand Certified Facts from Hampton Inn & Suites Madison-West

This information is certified by Hampton Inn & Suites Madison-West and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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