Brand Certified
Hampton Inn Madison East
4.4(896 reviews)
Certified by Hampton Inn Madison East • Mar 01, 2026
Business Details
4820 Hayes Rd., Madison, WI
53704, United States
Certified by Hampton Inn Madison East • Mar 01, 2026
(608) 244-9400
Certified by Hampton Inn Madison East • Mar 01, 2026
https://www.hilton.com/en/hotels/msneahx-hampton-madison-east-towne-mall-area/
Certified by Hampton Inn Madison East • Mar 01, 2026
About
Certified by Hampton Inn Madison East • Mar 01, 2026
HotelHampton Inn
Welcome to the Hampton Inn Madison - East Towne Mall Area hotel located in Madison, Wisconsin. We're just across the street from East Towne Mall and within a few miles of the University of Wisconsin, Alliant Energy Center, Kohl Center and Camp Randall Stadium. Come see our hotel's incredible transformation...it's worth the experience! Enjoy complimentary wireless high-speed Internet access throughout our Hampton Inn, including guestrooms, lobby, breakfast area and 24-hour business center! Experience Cloud Nine, the new Hampton bed experience. Complete guest room renovation in 2020 Hampton Inn Madison East hotel is proud to offer an even more abundant complimentary breakfast buffet, with new hot items like sausage, eggs and warm biscuits. In a hurry? Grab an On The Run Breakfast Bag by the front desk, available Monday-Friday, and be on your way.
The Hampton Inn Madison - East Towne Mall Area hotel is also convenient to the following area businesses: Alliant Energy, American Breeders, American Family Insurance, Datex-Ohmeda, Demco, General Electric, Government Offices, and IBM.
Nearby attractions include: Camp Randall Stadium, Alliant Energy Center, East Towne Mall, Overture Center, Madison Civic Center, State Capitol Building, University of Wisconsin Campus, Madison Area Technical College - MATC, Vilas Park Zoo, downtown Madison, Kohl Center, and Dane County Regional Airport.
Enjoy a great meal delivered right to your room from Pizzeria Uno's. There's never a shortage of things to do - enjoy numerous parks and golf courses, a lively downtown, wonderful restaurants and the University of Wisconsin - Madison football team.
With our Unconditional 100% Satisfaction Guarantee, you'll be completely satisfied with your stay or we don't expect you to pay. Earn Hilton HHonors hotel points and airline miles. Come experience the best value in town.
We love having you here in Wisconsin at the Hampton Inn Madison hotel!
Location
Certified by Hampton Inn Madison East • Mar 01, 2026
Hours
Certified by Hampton Inn Madison East • Mar 01, 2026
Reviews
4.4
896 reviews
5 stars
530
4 stars
266
3 stars
50
2 stars
21
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like David and Mateo for their exceptional service.
Cleanliness
Guests consistently noted that the hotel and rooms were very clean and well-maintained.
Breakfast Quality
While some guests enjoyed the breakfast variety, others expressed disappointment with the temperature and quality of the food.
Room Size
Several reviews mentioned that the rooms were smaller than expected, which affected overall comfort.
Customer Service Issues
A few customers reported negative experiences with customer service, particularly regarding reservation handling and specific staff interactions.
- SHScott HFeb 17, 20265.0Thanks so much, Lisa, for all of the help booking a room! Everything was done professionally, with no surprises. For example, additional parking fees, minimum night stays, or the initial rate changes on the second night, as with other hotels in the area. They also honor Veteran discounts. Some hotels offer military discounts only to active-duty personnel. I really appreciate your thoroughness, thank you!
- PHPaula HemmerJan 19, 20265.0Our family stayed at this Hampton Inn while on a ski trip in Wisconsin. The staff does an excellent job. David at the front desk was very personable and helpful. There was a large youth sports group staying at the hotel, with many demands and he was professional and worked very hard to make the guests happy. Bryanna (sp?) was very helpful trying to help with my multiple room reservations and special requests.
- JSJoe SchneiderJan 16, 20265.0David is the best!
- BKBobby KrohnJan 14, 20265.0Staff are very friendly. Rooms very clean and comfortable. Pillows are not my favorite but they work. Very happy with the room
- JJJer JDec 19, 20255.0Overall, an excellent experience. The staff were very courteous and helpful. The rooms were very clean and nice. The shower pressure was slightly low. The lobby was nicely decorated, and there were crayons for coloring and several board games for families to play. The pool and hot tub were clean and pleasant. I really liked the pool area, and there is a big window into the breakfast area, which is nice. The breakfast was good, and had a nice range of hours, 6:00 to 10:00. The only negative I can include is the price. It was slightly high for the value.
Brand Certified Facts from Hampton Inn Madison East
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