Business Details
About
HotelRestaurant
Graduate by Hilton Madison blends local history, legends, and Badger traditions with creative interiors and college nostalgia. Just a block from State Street and the University of Wisconsin campus near Lake Mendota, it’s the ideal base for exploring Madtown. Guest rooms feature comfy beds and signature Graduate touches, while the lobby showcases canoe chandeliers and UW's Cardinal red.
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $15 food and beverage credit for use in all hotel outlets; bicycle rentals.
Location
Hours
Reviews
4.3
523 reviews
5 stars
309
4 stars
115
3 stars
52
2 stars
24
1 star
23
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near UW Madison and downtown, making it convenient for guests.
Staff Service
Many reviews highlight the friendly and accommodating staff, with specific mentions of individuals who provided exceptional service.
Room Quality
Guests reported mixed experiences with room quality, noting issues such as small size, cleanliness, and maintenance problems.
Valet Parking
Valet parking is mandatory but often criticized for being inconvenient and crowded, with some guests unaware of the associated costs.
Noise Levels
Several guests mentioned noise disturbances from outside or neighboring rooms, impacting their overall comfort.
- TRTambra Riddle2 days ago5.0Love the vibe of this place, the staff is friendly, rooms are clean and it is centrally located to so many convenient places!
- EZEd Z5 days ago4.0I guess supposed to be 50's themed. Room was clean. Close by restaurants. Middle of University of Wisconsin. Coffee shop in hotel could use some improvements with the drinks. Bar on 7th floor was better than I was expecting. Would I stay again, probably.
- TWtiffany williams6 days ago5.0The most unique and quaint atmosphere. Friendly and helpful staff. Kat makes a mean latte.
- AFAlison FeinbergNov 6, 20251.0Hoping to get the attention of a manager… person who checked us in was not helpful. This is our 2nd stay at The Madison Graduate location (and we’ve stayed at other locations elsewhere). We checked in for 3 nights and our room has a terrible noise! We were told every room has this noise? I don’t remember the noise the last time we were here! We asked for a different room, we’re told no. We asked to go LISTEN to another room and we’re told no. Also the toilet paper is like SAND PAPER. Please help!
- AMAmerico Mendoza MoriOct 19, 20252.0This hotel is in good location and facilities are in good condition. However the problem is mainly the service. First, I got to my room, there was an alarm going off on the floor, which I had to ask them to come and turn off. Then, the heating inside the room wasn’t working. When I asked about it, I was simply told that people in Madison “are fine with it” and that they don’t turn on the heat until it actually gets really cold. I explained that this is very subjective, especially since there was an official frost advisory from the National Weather service that night. Instead of fixing the problem, they offered me extra “blankets” that turned out to be just a few thin sheets. Overall, the service felt indifferent which is not what you expect from the Hilton brand. PS: also, it’s quite inconvenient if you’re driving: there’s no dedicated space for valet parking, even though valet is the only option to leave your car.
Frequently Asked Questions About Graduate by Hilton Madison
What are the check-in and check-out times at Graduate by Hilton Madison?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does Graduate by Hilton Madison offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas, including public internet terminals.
Are pets allowed at Graduate by Hilton Madison?
Yes, pets are welcome with a fee of $75 per pet per stay, up to a maximum of two pets.
Is parking available at Graduate by Hilton Madison?
Yes, valet parking is available for $34 plus tax per night.
Does the hotel provide bicycle rentals?
Yes, bicycle rentals are provided for free to guests.
Are there dining options on-site at Graduate by Hilton Madison?
Yes, there is one restaurant and a bar available within the hotel.
What accessibility features does Graduate by Hilton Madison offer?
The hotel offers accessible parking, is mobility accessible, and has an elevator.
Are there laundry facilities available for guests?
Yes, self-service laundry facilities are available at the hotel.
What nearby coffee shops can I visit around Graduate by Hilton Madison?
Nearby coffee shops include Portage Pi and Poindexter Coffee, perfect for grabbing a coffee before or after your stay.
Where can I find entertainment and nightlife near Graduate by Hilton Madison?
You can visit Camp Trippalindee, a nearby pub and bar, or enjoy The City Bar & Restaurant for drinks and dining.
What shopping options are close to Graduate by Hilton Madison?
Downtown Madison offers various shopping experiences nearby, including the Under Armour Brand House and Urban Outfitters.