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Embassy Suites by Hilton Madison Downtown

4.8
(218 reviews)

Business Details

231 S. Pinckney Street, Madison, WI
53703, United States
(608) 740-6870
https://www.hilton.com/en/hotels/msnbces-embassy-suites-madison-downtown/

About

HotelEmbassy Suites
We offer a complimentary hot breakfast buffet, evening social, business center, meeting rooms, and a fitness center. In downtown Madison, off US-151, find us one mile from events at the Kohl Center. The University of Wisconsin is under two miles away. We’re a short walk from the State Capitol, surrounded by restaurants and businesses.

Location

Embassy Suites by Hilton Madison Downtown
231 S. Pinckney Street, Madison, WI
53703, United States

Hours

Reviews

4.8
218 reviews
5 stars
196
4 stars
12
3 stars
5
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, being close to downtown Madison, the Capitol, and various restaurants and bars.

Cleanliness

Guests consistently noted that the hotel and rooms were very clean and well-maintained.

Staff Service

The staff received high marks for their friendliness, helpfulness, and exceptional customer service.

Breakfast

The complimentary breakfast, especially the made-to-order omelets, was frequently highlighted as a standout feature.

Parking

Many guests expressed frustration over the lack of on-site parking and the high cost of valet services.
  • JO
    Joe O'Connell
    Feb 25, 2026
    5.0
    I’m local to downtown Madison and regularly have friends and family stay at nearby hotels when they visit, so I’m pretty familiar with most of the downtown options. This Embassy Suites is genuinely one of the best hotels in town. Location-wise, it’s hard to beat. You’re less than a block from King Street, with great bars and restaurants that skew more “non-university” (a bit more upscale). If you want more of the college bar/restaurant vibe, State Street is about a five-minute walk through Capitol Square. Despite being so central, it’s also surprisingly quiet. Most of the surrounding buildings are residential, so you’re not dealing with a loud bar scene outside your window until 2 a.m. As of the time of writing, it’s one of the newer downtown properties, and the team has done a fantastic job maintaining it. While I haven’t personally stayed overnight here, I’ve visited many times when family and friends have been staying. The rooms aren’t massive, but they’re thoughtfully laid out for multiple people, and the bedroom/living room separation gives you real privacy. Every room I’ve seen has been consistently clean, quiet, and comfortable. If you have Hilton status, don’t expect a lot in the way of upgrades since most rooms are fairly similar aside from bed configuration and accessibility. Views also aren’t a major selling point here, but you’re paying to be in one of the best parts of Madison, and you can find great views within a five-minute walk. Breakfast is excellent with a good spread plus an omelette station. The bartenders are friendly and the cocktails are legitimately great. For a town with a lot of good bars, the drinks here are above average. At check-in they provide free drink coupons for happy hour at the bar (I believe it’s 5 to 7 p.m.). Valet parking is reasonably priced and very efficient from what I’ve seen. There’s also a City of Madison underground garage across the street if you want to save a few dollars, but be aware that city garages have a 48-hour rule. If you don’t move your car after 48 hours, you may be towed (check posted signage to be safe). Overall, this is an excellent property. If I were visiting Madison, this is the place I’d choose. Lastly, a special shoutout and thank you to Javier, the Guest Services Manager. He’s helped me more than once with complex bookings for family members that absolutely required his expertise. I’m not exaggerating when I say I’ve never met anyone with such an encyclopedic knowledge of the Hilton booking system. He’s incredibly efficient, friendly, and personable. Even more impressively, he remembered me more than six months after a previous booking. I’ve stayed at plenty of high-end hotels (Waldorf Astoria, Conrad, Four Seasons, Park Hyatt, etc.) with great staff, and I truly mean it when I say Javier is the best front desk professional I’ve ever encountered.
  • JP
    Jason Purkiss
    Feb 21, 2026
    4.0
    It’s a nice new hotel with a great breakfast, downside is that there’s no parking. I’m not sure how the city allows them to build hotels down here without parking.
  • HD
    Hasan Dhoondia
    Feb 16, 2026
    5.0
    Everything was comfortable and great service, specially the front desk (Vaidiya from New Delhi) and room service. Complementary breakfast is great and make to order omelettes 7-9am (can request clean pan for veggies only no meat). Another perk in the price of room is 5:30-7pm evening snacks and fruits/veggies were also nice. Valet parking is $40 overnight but is convenient and worth it if you are going in/out of hotel often and staying in vicinity. Or u can park somewhere nearby which saves $15 or so but valet parking ie very convenient.
  • EK
    Erik Kakulis
    Feb 14, 2026
    5.0
    Excellent location for access to downtown Madison! Staff at checkin were great, and we were on our way. Rooms are modern, clean, and comfortable: plenty of outlets, comfy couch and bed, and all the amenities you would expect. Housekeeping was also pleasant and efficient. My only suggestion is that the desk chair in our room could have had wheels.
  • JJ
    Jacob
    Feb 2, 2026
    5.0
    Excellent quality stay. The entire hotel is new and looks it. The rooms are spacious and clean, the lobby and bar downstairs well stocked and well serviced, and the made to order breakfast is delicious with tons of healthy (and non-healthy) options. Close to downtown and affordable.

Frequently Asked Questions About Embassy Suites by Hilton Madison Downtown

What are the check-in and check-out times at Embassy Suites by Hilton Madison Downtown?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is Embassy Suites by Hilton Madison Downtown pet-friendly?

Yes, both cats and dogs are welcome at the hotel.

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