Embassy Suites by Hilton Madison Downtown

4.8
188 reviews

About

Hotel
We offer a complimentary hot breakfast buffet, evening social, business center, meeting rooms, and a fitness center. In downtown Madison, off US-151, find us one mile from events at the Kohl Center. The University of Wisconsin is under two miles away. We’re a short walk from the State Capitol, surrounded by restaurants and businesses.

Location

Embassy Suites by Hilton Madison Downtown
231 S. Pinckney Street, Madison, WI
53703, United States

Hours

Reviews

4.8
188 reviews
5 stars
168
4 stars
10
3 stars
5
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Guests consistently praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained and fresh.

Staff Service

The staff received numerous compliments for being friendly, accommodating, and attentive, with specific mentions of individual team members who went above and beyond.

Breakfast Quality

The complimentary breakfast was highlighted as a standout feature, particularly the made-to-order omelets and variety of options available.

Location

The hotel’s location was frequently noted as excellent, being within walking distance to the Capitol, restaurants, and other attractions.

Room Comfort

Many guests found the rooms to be spacious, comfortable, and well-appointed, contributing to a pleasant stay.
  • JB
    Jeremy Brewer
    1 day ago
    5.0
    We stayed for 3 nights and it was actually perfect. The staff were wonderfully hospitable and the rooms and hotel were spotless. What a wonderful stay!
  • SG
    Star Grieff
    Nov 11, 2025
    4.0
    I wish I could bring the bedding home with me!! Water in the bedrooms would’ve been a nice addition. I questioned how the Valet was driving our car as every time we got in items had fallen off my dash that do not normally fall off when driving appropriately.
  • BJ
    Bryan J.
    Nov 2, 2025
    5.0
    Really great experience, from checking in with the lady from New Delhi who was super friendly, to super clean rooms and they gave us a toothbrush because we forgot one. The breakfast was really good, not like the free ones you get at other chains. Location was great also.
  • LL
    Lisa
    Oct 26, 2025
    5.0
    Most important to me when I stay in a hotel is cleanliness and comfort. I booked directly with hotel. Staff was incredibly friendly and accommodating. Room, linens were very clean and smelled fresh. The bed was incredibly comfortable, mattresses felt new. The hotel is located among several great restaurants, very walkable. Walking the neighborhood was fun, beautiful views of lake. The hotel does not have parking, but several garages close enough. It was a bit further from campus if that’s important to you .
  • TP
    Tim Ponds
    Oct 17, 2025
    5.0
    I stayed at Embassy Suites Madison from mid June to early October each week on business. The staff there is phenomenal. A huge shout out to Vidushi at reception desk. She always made me feel at home away from home. I even brought my dog Archie one week and she made him a doggy bag with treats and a stuffed toy. Alexis at the bar was also fabulous. She made one feel at home and her service was impeccable. The rooms here are clean. Plenty of ways to hookup electronic devices throughout the room. I only wish the design of the kitchenette area was better. Microwave is hidden on a lower shelf and hard to access. The sink is not design to wash any dirty dishes so plan not to use it. Finally, the refrigerator does not have a freezer section for frozen meals. It was nice having both microwave and fridge though. The breakfast staff were also great. Homemade omelets and friendly hosts in dining area. Overall, I highly recommend this hotel. It is close to everything downtown and parking averaged only $11 overnight. I even brought my bicycle and they have a nice locked bicycle room on the northwest side of hotel. I was able to store my bicycle there over the short weekend back home and able to get easy access to the bike trail near the lake. Hats off to the staff.

Frequently Asked Questions About Embassy Suites by Hilton Madison Downtown

What are the check-in and check-out times at Embassy Suites by Hilton Madison Downtown?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is Embassy Suites by Hilton Madison Downtown pet-friendly?

Yes, both cats and dogs are welcome at the hotel.