Certified by Best Western Plus InnTowner Madison • Mar 01, 2026
HotelBest Western
At the Best Western Plus InnTowner Madison you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus InnTowner Madison will stand out among other hotels in Madison,WI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus InnTowner Madison will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus InnTowner Madison • Mar 01, 2026
Certified by Best Western Plus InnTowner Madison • Mar 01, 2026
Reviews
4.5
1,885 reviews
5 stars
1,183
4 stars
515
3 stars
107
2 stars
34
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for their kindness, professionalism, and helpfulness, particularly highlighting individuals like Mitch and Lyle.
Cleanliness
Overall, guests found the rooms to be clean and well-maintained, although some noted issues with cleanliness in common areas due to ongoing renovations.
Location
The hotel is conveniently located near the UW Hospital, making it a preferred choice for visitors to the hospital.
Breakfast
The complimentary breakfast received mixed reviews; while many enjoyed it, some found it lacking in variety.
Renovation Issues
Several reviews mentioned ongoing renovations that affected the overall experience, with complaints about noise and accessibility.
MS
Mike Sturek
1 day ago
5.0
Great place to stay b4 surgery at UW! Everyone was nice rooms where clean. Nothing special but a good value.
AB
Ann Birnschein
5 days ago
5.0
Thanks for a great stay. Hotel was being renovated bathrooms looking good. Close to UW basketball center. Will stay again.
JM
Janis Marshall
Feb 26, 2026
5.0
Love this place! Staff is great, rooms are clean, great location!
TM
Tim Meier
Feb 23, 2026
5.0
Won't stay at any other place while in Madison, staff, restaurant and lounge is top notch.
BF
Ben Fischer
Feb 9, 2026
3.0
Everything was good except for poor internet and late night early morning employe was terrible I purchased a tub of ice cream which was either eat out of or old. But either way when I brought it to their attention they acted like I lied and had attitude after I complained one of two employees finally refunded me I think either way they failed. Day time and afternoon employees were awesome and the dinner was great actually
Frequently Asked Questions About Best Western Plus InnTowner Madison
Does Best Western Plus InnTowner Madison offer complimentary breakfast?
Yes, the hotel provides free breakfast for all guests.
Is there a fitness center available at Best Western Plus InnTowner Madison?
Yes, the hotel features an in-house fitness center so guests can keep up their workout routine.
Is the property smoke-free?
Yes, Best Western Plus InnTowner Madison is a smoke-free property.
What are the WiFi options at Best Western Plus InnTowner Madison?
The hotel offers free WiFi access to all guests.
Is there concierge service available at Best Western Plus InnTowner Madison?
Yes, concierge services are provided to assist guests during their stay.
What amenities do guest rooms at Best Western Plus InnTowner Madison include for business travelers?
Guest rooms include spacious work desks and free internet access to ensure business travelers stay connected.
What nearby dining options are available around Best Western Plus InnTowner Madison?
Nearby dining options include Highland Corner Grill for American cuisine, Sushi Box for sushi lovers, and La Cosecha Tortilla Co. for fast food and Mexican dishes.
Are there any coffee shops near Best Western Plus InnTowner Madison where guests can relax?
Yes, guests can visit 5th element coffee and Barriques Coffee, both nearby cafes offering coffee and a relaxing atmosphere.
What recreational or cultural landmarks are close to Best Western Plus InnTowner Madison?
Nearby landmarks include University Heights, Old University Place, and Casa Blanca, which offer historical and cultural experiences for guests.
Is there a promotion currently offered at Best Western Plus InnTowner Madison?
Yes, if you stay for 2 nights, you will receive a $50 Best Western Gift Card as a special offer.
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Certified March 01, 2026Yext Knowledge Graph
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