Business Details
About
Hotel
At the Best Western Plus InnTowner Madison you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus InnTowner Madison will stand out among other hotels in Madison,WI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus InnTowner Madison will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus InnTowner Madison
2424 University Ave, Madison, WI
53726, United States
Hours
Reviews
4.5
1,855 reviews
5 stars
1,164
4 stars
511
3 stars
103
2 stars
33
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Mitch and Lyle for their exceptional service.
Cleanliness
Overall, guests found the hotel clean and well-maintained, although some noted issues with room cleanliness and housekeeping frequency.
Location
The hotel is conveniently located near UW Hospital, making it an ideal choice for hospital visitors, with a complimentary shuttle service highly appreciated.
Dining Experience
While many enjoyed the on-site restaurant and breakfast options, some guests expressed disappointment with the breakfast quality and variety.
Internet Issues
Several reviews highlighted problems with the internet connectivity, indicating it was unreliable during their stay.
- ASAlejandra SanchezNov 8, 20255.0Even though I only visit when I have appointments at the hospital down the block, I always look forward to my stay. The rooms and always clean, beds and pillows are soft and the staff has always been helpful and welcoming l.
- ESEmanuele SimonettiNov 8, 20254.0Posizione strategica, metro a due passi cosi come la stazione. Ottimo 4 stelle con personale molto professionale all'accoglienza e nella sala colazione
- AKAMY KORDUSNov 6, 20255.0My daughter and I recently stayed at this location in Madison and would HIGHLY recommend this location if you are visiting UW - Madison campus. Their staff was great, the free breakfast was very good, HUGE Variety and all was FABULOUS!
- KOKurt OfficerNov 6, 20255.0Breakfast was outstanding. The fruit was great. Room was ok. Mattress was to soft.
- SMSusan MathiasOct 21, 20255.0We had some unexpected trouble with our original reservations during our trip, and the Front Desk staff Lyle and Mitch went above and beyond to help us out. From the moment we walked in, they treated us with kindness and professionalism, quickly finding a solution and making sure we were comfortable and taken care of. Every staff member we encountered had a smile and a helpful attitude. What really stood out was how much they cared about turning a stressful situation into a pleasant experience. It’s rare these days to find a hotel that truly prioritizes guests the way this one did. We’re so grateful for their help and will absolutely be staying there again on. our next trip to Madison. Highly recommend!
Frequently Asked Questions About Best Western Plus InnTowner Madison
Does Best Western Plus InnTowner Madison offer complimentary breakfast?
Yes, the hotel provides free breakfast for all guests.
Is there a fitness center available at Best Western Plus InnTowner Madison?
Yes, the hotel features an in-house fitness center so guests can keep up their workout routine.
Is the property smoke-free?
Yes, Best Western Plus InnTowner Madison is a smoke-free property.
What are the WiFi options at Best Western Plus InnTowner Madison?
The hotel offers free WiFi access to all guests.
Is there concierge service available at Best Western Plus InnTowner Madison?
Yes, concierge services are provided to assist guests during their stay.
What amenities do guest rooms at Best Western Plus InnTowner Madison include for business travelers?
Guest rooms include spacious work desks and free internet access to ensure business travelers stay connected.
What nearby dining options are available around Best Western Plus InnTowner Madison?
Nearby dining options include Highland Corner Grill for American cuisine, Sushi Box for sushi lovers, and La Cosecha Tortilla Co. for fast food and Mexican dishes.
Are there any coffee shops near Best Western Plus InnTowner Madison where guests can relax?
Yes, guests can visit 5th element coffee and Barriques Coffee, both nearby cafes offering coffee and a relaxing atmosphere.
What recreational or cultural landmarks are close to Best Western Plus InnTowner Madison?
Nearby landmarks include University Heights, Old University Place, and Casa Blanca, which offer historical and cultural experiences for guests.
Is there a promotion currently offered at Best Western Plus InnTowner Madison?
Yes, if you stay for 2 nights, you will receive a $50 Best Western Gift Card as a special offer.