Best Western Germantown Inn

4.2
363 reviews

About

HotelBest Western
Located in Germantown,WI, the Best Western Germantown Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Germantown Inn
W190N10862 COMMERCE CIR, Germantown, WI
53022, United States

Hours

Reviews

4.2
363 reviews
5 stars
183
4 stars
113
3 stars
39
2 stars
12
1 star
16

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests reported clean rooms and well-maintained facilities, although some noted issues with specific areas like carpets and bathrooms.

Staff Service

The staff received positive feedback for being friendly, accommodating, and helpful, with specific mentions of individual staff members.

Amenities

While the pool and hot tub were generally appreciated, there were complaints about maintenance issues and cleanliness in these areas.

Breakfast Quality

The breakfast offerings were described as decent but could be improved, with some guests finding it lacking variety or quality.

Overall Experience

Guests had mixed experiences, with some enjoying their stay and others citing issues like outdated facilities and cleanliness concerns.
  • SM
    Stephanie Mackey
    Jan 2, 2026
    1.0
    We stayed here over New Years so my son could go swimming. The pool was closed for 2 hours up on our arrival. Once re-opened, the steps to get in and out of the pool were broken and unsafe. Towels were completely gone. The pool was cloudy and you could not see through to the bottom. The piping in the pool ceiling is all eroded and mirrored the look of bugs from a distance. The room itself was filthy with some unknown substance across the entire table, chair and TV stand. The smell was just disgusting. Box elder bugs were everywhere despite it being the middle of winter. I would have left that night had I not promised my son that he could swim. It was overall a horrible experience. Do not stay here. I could not get out of there fast enough.
  • DK
    Dyanne Kollmann
    Dec 4, 2025
    5.0
    Very quiet and calm place. Very pleasant staff.
  • MR
    Manny Rivera
    Nov 16, 2025
    5.0
    From the outside in. The parking lot was well kept. Landscaping was great. Beautiful lobby. The front desk person was friendly and professional. The room was clean and comfortable. Medium size bathroom. It even had a jacuzzi. Will definitely go back.
  • MM
    MJ and the Google Maps
    Nov 2, 2025
    5.0
    Outstanding hotel and service! The hotel itself was clean and nice. Room was comfortable, clean and very accommodating, and the staff that we met was very nice. Location is good, price was reasonable and breakfast selection was fine. Thanks for providing us with a nice place to stay.
  • MP
    Mike Pritt
    Oct 27, 2025
    5.0
    My wife and I stayed here 10/20 to 10/22. This is our go to Hotel when we're within 50 miles of Milwaukee. The staff is always friendly, the rooms are always meticulously clean, and the property is well kept. The location is a quiet one, perfect for relaxation. There are many restaurants nearby, and access to the highway is very easy. The breakfast is also very good, with typical Best western favorites, such as sausage, eggs, waffles, cereals, bagels, breads, snack bars, yogurt, fruit, and much more. This is a fantastic place to stay when near Milwaukee.

Frequently Asked Questions About Best Western Germantown Inn

What is the address of Best Western Germantown Inn?

Best Western Germantown Inn is located at W190N10862 Commerce Cir, Germantown, WI 53022, US.

Is WiFi available at Best Western Germantown Inn?

Yes, free WiFi is available for guests at Best Western Germantown Inn.