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Best Western Germantown Inn

4.2
(366 reviews)

Business Details

W190N10862 COMMERCE CIR, Germantown, WI
53022, United States
(262) 502-9750
http://bestwestern.com

About

HotelBest Western
Located in Germantown,WI, the Best Western Germantown Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Germantown Inn
W190N10862 COMMERCE CIR, Germantown, WI
53022, United States

Hours

Reviews

4.2
366 reviews
5 stars
184
4 stars
113
3 stars
39
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests noted that the rooms and common areas were clean, although some reported issues with musty smells and outdated carpets.

Staff Service

The staff received positive feedback for being friendly and accommodating, with specific mentions of helpful front desk personnel.

Amenities

The pool and hot tub were generally appreciated, but some guests reported issues with cleanliness and maintenance.

Breakfast Quality

Breakfast options were described as decent but not exceptional, with some guests expressing disappointment in the variety and quality.

Overall Experience

While many guests had positive experiences, there were notable complaints about outdated facilities and maintenance issues.
  • CK
    Cade Karcz
    Feb 18, 2026
    1.0
    Place smells like weed. I could visibly see smoke in the air. The front desk people didn’t care. They were rude about it and basically said deal with it. This is not a good place for children.
  • SM
    Stephanie Mackey
    Jan 2, 2026
    1.0
    We stayed here over New Years so my son could go swimming. The pool was closed for 2 hours up on our arrival. Once re-opened, the steps to get in and out of the pool were broken and unsafe. Towels were completely gone. The pool was cloudy and you could not see through to the bottom. The piping in the pool ceiling is all eroded and mirrored the look of bugs from a distance. The room itself was filthy with some unknown substance across the entire table, chair and TV stand. The smell was just disgusting. Box elder bugs were everywhere despite it being the middle of winter. I would have left that night had I not promised my son that he could swim. It was overall a horrible experience. Do not stay here. I could not get out of there fast enough.
  • DK
    Dyanne Kollmann
    Dec 4, 2025
    5.0
    Very quiet and calm place. Very pleasant staff.
  • MR
    Manny Rivera
    Nov 16, 2025
    5.0
    From the outside in. The parking lot was well kept. Landscaping was great. Beautiful lobby. The front desk person was friendly and professional. The room was clean and comfortable. Medium size bathroom. It even had a jacuzzi. Will definitely go back.
  • MM
    MJ and the Google Maps
    Nov 2, 2025
    5.0
    Outstanding hotel and service! The hotel itself was clean and nice. Room was comfortable, clean and very accommodating, and the staff that we met was very nice. Location is good, price was reasonable and breakfast selection was fine. Thanks for providing us with a nice place to stay.

Frequently Asked Questions About Best Western Germantown Inn

What is the address of Best Western Germantown Inn?

Best Western Germantown Inn is located at W190N10862 Commerce Cir, Germantown, WI 53022, US.

Is WiFi available at Best Western Germantown Inn?

Yes, free WiFi is available for guests at Best Western Germantown Inn.

Brand Certified Facts from Best Western Germantown Inn

This information is certified by Best Western Germantown Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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