Staybridge Suites Milwaukee Airport South by IHG

4.3
718 reviews
Exterior Feature
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Business Details

9575 South 27th Street, Franklin, WI
53132, United States
(414) 761-3800
https://www.ihg.com/hotels/us/en/franklin/mkefr/hoteldetail
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About

HotelWedding VenueConference CenterBusiness Meeting Locations
Staybridge Suites Milwaukee Airport South offers a warm, social and home-like environment for guests spending an extended period away from their home. Located seven miles from the Milwaukee Mitchell International Airport and just minutes from Ascension Health and many local attractions. Travelers can enjoy access to many of Milwaukee's most exciting sites and prominent businesses. Leisure travelers can visit the Milwaukee Sport Complex, Muskego Lakes Country Club, The Rock Sports Complex, Drexel Town Square, the Boerner Botanical Gardens, downtown Milwaukee, which are all a short drive from our hotel. While lodging in Franklin, business travelers can enjoy being near the Franklin Industrial Park, OakView Business Park and Amazon in Oak Creek, WI and Foxconn in Mount Pleasant, WI. Our hotel in Franklin, WI also offers four flexible meeting spaces, as well as a 24-hour Business Center and onsite storage lockers. During your extended stay, take advantage of our hotel's complimentary breakfast buffet daily and high-speed Internet access. Other complimentary amenities include an indoor pool and whirlpool, Fitness Center, guest laundry facilities and an airport shuttle. Join us for our evening Social (Monday, Tuesday and Wednesday) featuring complimentary food and beverage. Whether you visit our Franklin, WI hotel for a few nights or a few months, we invite you to join us and experience the comforts of home.

Location

Staybridge Suites Milwaukee Airport South by IHG
9575 South 27th Street, Franklin, WI
53132, United States

Hours

Reviews

4.3
718 reviews
5 stars
434
4 stars
166
3 stars
49
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer service experiences varied widely, with some staff being praised for their friendliness and professionalism, while others were reported as rude and unhelpful.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, pest issues, and unmaintained common areas.

Room Quality

Guests reported a mix of room conditions, with some rooms being clean and comfortable, while others had maintenance issues and were poorly maintained.

Management Concerns

Several customers expressed dissatisfaction with management's handling of complaints and issues, citing a lack of responsiveness and professionalism.

Breakfast and Amenities

While some guests enjoyed the breakfast offerings and amenities, others reported inconsistencies in service and availability.
  • BA
    Billy Allman
    Jun 13, 2025
    4.0
    Don't have many issues but seems like they have 0 standards on hiring front desk associates. Some were good, some I wouldn't trust to hold a sign up on the road.
  • GH
    George Harris
    May 28, 2025
    1.0
    I took pictures of the room it was damaged and trashed I told the guy at the front desk how badly it was how when I got there I had to re-clean the room how I had holes in the wall my shower curtain was falling and then they promised me that they'll give me another room I didn't get that my carpet was coming up he said he couldn't refund me the money wait until the manager get there I talked to the manager in the morning she lied to me and then on top of that was my daughter's birthday horrible stay
  • SS
    Scott Siegler
    Feb 22, 2020
    4.0
    The place is very nice! The rooms are comfortable. My wife wasn't crazy about the breakfast, but other than that the experience was a good one.
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Frequently Asked Questions About Staybridge Suites Milwaukee Airport South by IHG

Can I cancel my booking at Staybridge Suites Milwaukee Airport South for a full refund?

Cancellation policies vary depending on the rate chosen at the time of booking. Please review the hotel's cancellation policy before confirming your reservation to ensure it meets your needs.

What are the check-in and check-out times at Staybridge Suites Milwaukee Airport South?

Check-in is available from 3:00 PM, and check-out is at 11:00 AM. For early check-in or late check-out requests, please contact the hotel directly to inquire about availability.