Best Western Stanton Inn

Reviews

• JL

  Jason Scherer (Lycan)

  Mar 26, 2026
  2.0
  I personally won’t be using this hotel again for family stays or recommending it to friends. One of the biggest issues was the lack of an elevator. I understand this may be due to building limitations, but this was not disclosed anywhere online. My wife and kids had to carry their bags upstairs after a long trip, which was especially difficult given the circumstances of their visit. They were traveling during a very emotional time, dealing with her parents’ home after their passing, and were really hoping for some level of comfort when they arrived. Unfortunately, that wasn’t the case. The pool was freezing, and the hot tub was not fully functional due to an issue with a repair company. Regardless of any ongoing disputes, it’s frustrating that this wasn’t resolved or clearly communicated to guests ahead of time. Additionally, the provided toiletries (like shampoo) were extremely small. It would be much more convenient if the hotel used the larger, wall-mounted dispensers that many other places have adopted. We booked through a third-party service, but had we known about even the elevator situation alone, we would have chosen a different hotel.
• JH

  JAL Hellcat

  Feb 4, 2026
  5.0
  Time to plan this year's Indy Race at Road America. We stayed here in 2025 and I'll be booking for 2026 shortly. It's just a short drive to the race track and there's lots of room in the parking lot for trailer parking. Clean rooms and friendly staff and good variety of breakfast food...
• HS

  How Saver

  Dec 24, 2025
  1.0
  My family planned a special trip to celebrate my brother’s 21st wedding anniversary with a stay at the Best Western Stanton Inn in Chilton, Wisconsin, followed by dinner at Roepke’s Village Inn Supper Club. A winter blizzard delayed our arrival slightly, but my brothers and their wives were waiting in the lobby by the cozy fireplace. At check-in, front desk clerk Joe started off friendly and courteous—while a woman sat behind the counter polishing her nails. He gave parking and key card instructions. After a pleasant dinner (everyone had just one drink), we returned around 7:00 PM amid worsening blizzard conditions, eager to gather by the advertised lobby fireplace for conversation and a nightcap. The hotel promotes this fireplace as a welcoming spot to “keep warm” and relax. My wife and I headed to our room briefly, then I made a drink and went to the lobby. By then, my brothers had arrived to find the lights turned off and Joe abruptly declaring the lobby closed—despite the fireplace still burning and the nail-polishing woman lounging there alone, enjoying it privately. When my brothers politely asked why she could stay if it was closed, Joe snapped that she was “with him” and it was “none of their business,” rudely ordering them back to their rooms. I arrived moments later and calmly asked why the lobby was closed early (we’d been told it stayed open until 10:00 PM). Joe exploded, shouting angrily: “I said it’s closed and it’s none of your business—so shut up and go back to your room or I’ll kick you out. Just try me!” He then fabricated excuses, claiming he closed it because “you guys left a big mess” earlier, and the woman chimed in that we’d “had too much to drink”—both outright lies. The only “mess” was possibly moving a small table closer to the fire, and we’d been tidy with no excess drinking. As I left, I asked his name for my report. He barked, “Don’t bother, I am the management.” We were stunned and retreated to one brother’s room to process the bizarre hostility. My wife and I (both in our 80s), along with my brothers (late 70s), are quiet, respectful seniors—not rowdy troublemakers. Paying over $185 per room, we deserved basic courtesy and access to promised amenities. Instead, Joe was disrespectful, sarcastic, confrontational, and threatening—abusing his power to shut down a guest common area for his companion’s exclusive use. His unprofessional outburst and lies created fear and ruined our celebration. This was truly the night from hell, thanks to Joe’s appalling behavior. Ownership needs to replace this so-called “manager” immediately—he’s a liability to the hotel’s reputation
• ET

  Etienne Tétreault

  Dec 21, 2025
  5.0
  The spa was nice!!!
• CF

  Carlson Five

  Nov 23, 2025
  4.0
  We’ve been coming to this hotel for years to get together with family that comes from all corners of the area (Appleton, Sheboygan, Manitowoc). They’ve had updates and the rooms are and have always been clean. Things that could be improved upon: lighting is too dim in the foyer (making it feel unwelcome), there is no elevator to the second floor, and the rules around using the pool have become REALLY STRICT recently - absolutely no food or drinks at all (not even water) in the pool room and you are not to take the pool towels out of the room at all. With these new rules we will probably not be returning - using the pool is the main reason we go and we felt like we were a nuisance to the staff.

Frequently Asked Questions About Best Western Stanton Inn