Business Details
About
HotelHilton Garden Inn
Enjoy a tranquil retreat at our Hilton Garden Inn Wenatchee hotel. As the city’s only riverfront hotel, we offer a majestic setting on the banks of the Columbia River with the stunning backdrop of snow-capped mountains. The pedestrian bridge just outside our hotel links you to Wenatchee Convention Center and Historic Downtown, where you’ll find quaint shops, restaurants, breweries and wine tasting rooms. Pybus Market is next door as well as access to the Apple Capital Loop Trail.
Find everything you need and more at our Wenatchee hotel. Our guest rooms feature comforts of home such as complimentary WiFi, microwave, mini-refrigerator and room service. Start your day with a cooked-to-order breakfast at our Garden Grille & Bar restaurant and savor tasty cocktails and patio dining each evening. Refresh and unwind in our 24-hour fitness center, indoor pool or whirlpool. For your business needs, our 24-hour business center offers free printing services and complimentary WiFi and our event space is fully equipped for your next meeting or special event.
Location
Hours
Reviews
4.3
704 reviews
5 stars
465
4 stars
129
3 stars
39
2 stars
24
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff professionalism; some guests reported friendly service while others experienced rudeness and unhelpfulness.
Cleanliness
Rooms and common areas are generally reported as clean and well-maintained, though some guests noted issues like dirty windows.
Noise Issues
Several guests complained about thin walls and noise disturbances from other rooms and common areas, impacting their sleep quality.
Value for Money
Many guests felt the hotel was overpriced, especially with additional charges for amenities like breakfast and parking.
Location
The hotel is praised for its excellent location near the river and local attractions, making it convenient for guests.
- STSlayed Telly1 day ago1.0An older lady told me when I went to check in and I showed her my military ID that I don’t get government rate, as a diamond member I’m frustrated I’ve stayed here every time I’ve traveled to Wenatchee! I then pulled up the app and showed her when you click rate it says government-Military and that’s absolutely ME! I work hard for this and it’s rude to act like that. I didn’t get her name but she’s the only older women that I’ve delt with here. I thought I wrote this when it happened but didn’t. Or it was deleted. I love this location and the rooms I just think this was uncalled for and not Hilton like! Love the bar and fire places outside.
- SSSusanDec 30, 20251.0Spoke to several people, ALL out of country! To help set up a reservation for my husband and I try to stay there, for medical purposes. They all tried to state that they need a physicians note proving that. 💯 AGAINST HIPPA LAWS! Completely illegal! First person HUNG up on me without asking my name or number (I’m assuming she had my number from caller ID) and just stated that she texted me with the number to contact. First gal was Indian, second was from England, named Sia, 3rd was Israel and could barely hear him cause he must of been outside and wind was blowing. He stated $40 more than my original reservation! Finally, he gave me the original number to the original location in Washington state! Spoke with Jayden. She said the same as they would need a physicians note. I was thinking because of out of the country they don’t know the USA laws or Washington laws, but I was wrong. She stated her supervisors name was Hailey. Well, Hailey definitely needs to do some research, go back to school or get a brain or heart. Unbelievable!
- MMMohitDec 26, 20251.0Breakfast is advertised as being available from 6:00 a.m. to 10:00 a.m.; however, the setup did not begin until 8:15 a.m. due to staffing shortages, and no cooked-to-order options were offered. If you are traveling with family, this hotel is not recommended. Overall, the experience was highly disappointing.
- LFLaurie FisherDec 26, 20253.0The pluses: Beautiful location right on the river and close to The Pybus Market. Rooms are comfortable and fairly clean. The downsides: they charge for parking which is ridiculous for the location. It’s not like a big city hotel where parking is at a premium so charging to park seems greedy. The HVAC is noisy. I’ve stayed in a few different rooms in this hotel and the sound is comparable in all the rooms so it was not just an issue with one room. It’s great that the hotel is pet friendly but the pet fee is astronomical-$75. Check-in was okay and not welcoming at all. We checked in on Christmas night and there was not a holiday greeting or pleasant hello. It felt like the clerk was doing us a favor by letting us stay here. All in all a decent spot but be prepared to be charged for things that are already included in other local hotels of equal star rating.
- LGLeslie GuillenDec 19, 20255.0I had a great experience at the Hilton, and a big part of that was thanks to Miranda behind the bar. She was friendly, attentive, and made the whole atmosphere welcoming from the moment I sat down. Miranda was quick with drinks, knowledgeable about the menu, and clearly knows how to take care of her guests. You can tell she enjoys what she does, and it really shows in the service she provides. If you’re staying at the Hilton or just stopping by the bar, I highly recommend grabbing a drink from Miranda. She truly made my visit memorable.
Frequently Asked Questions About Hilton Garden Inn Wenatchee
What are the check-in and check-out times at Hilton Garden Inn Wenatchee?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Wenatchee offer free WiFi to guests?
Yes, complimentary WiFi is available throughout the property, including public areas and guest rooms.
Are pets allowed at the Hilton Garden Inn Wenatchee?
Yes, both cats and dogs are welcome at the hotel.
What amenities are available for fitness and recreation at the Hilton Garden Inn Wenatchee?
The hotel has a 24-hour fitness center, two indoor pools, and a whirlpool available for guests.
Is parking available at the Hilton Garden Inn Wenatchee and is it free?
Yes, self-parking is available free of charge for guests.
Does Hilton Garden Inn Wenatchee offer room service and a restaurant on-site?
Yes, there is one restaurant at the hotel offering cooked-to-order breakfast, tasty cocktails, and patio dining, and room service is also available.
What accessibility features does Hilton Garden Inn Wenatchee provide?
The hotel features accessible parking and elevators, and is mobility accessible to accommodate guests with disabilities.
Are there any nearby places for outdoor activities close to Hilton Garden Inn Wenatchee?
Yes, guests can explore River Front Park Wenatchee and the Apple Capital Loop Trail which offer scenic outdoor experiences along the Columbia River.
Where can guests rent bikes near Hilton Garden Inn Wenatchee?
Guests can rent bikes at Wenatchee Ebikes - Riverfront Rentals, located near the hotel, perfect for exploring the area's trails and riverfront.
Are there any notable dining or shopping options adjacent to Hilton Garden Inn Wenatchee?
Yes, Pybus Public Market is next door, offering a variety of shops, restaurants, breweries, and wine tasting rooms such as Little Red's Espresso and Bakery and Fire at Pybus Public Market.