Business Details
About
Hotel
Located in Wenatchee,WA, the Best Western Chieftain Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
885 reviews
5 stars
384
4 stars
283
3 stars
115
2 stars
51
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including stained sheets, dirty towels, and unclean bathrooms.
Staff Performance
While some guests praised the friendly staff, others reported poor service and unhelpful management, particularly regarding safety concerns and billing issues.
Outdated Facilities
Many customers noted that the hotel is in need of renovations, with outdated furniture, poor maintenance, and issues like broken amenities.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it, while others found it lacking in variety and quality.
Safety Concerns
Several reviews raised alarms about security issues, such as unlocked exterior doors and malfunctioning smoke detectors.
- LSLandon SonnerNov 17, 20252.0DO NOT ORDER PACKAGES TO THIS HOTEL. My Amazon package was stolen by staff and after I asked for it they told me they didn’t have it. 2 days later it showed up in a different box and opened. Thief’s run this place apparently so keep your valuables safe. Rooms and parking were great.
- KCKristina ChatlosOct 16, 20251.0Spiders on the bed, sheets stained pillow cases dirty and one tiny towel one ok towel just stay at best western no matter where we go and this one is kind of a bummer and while checking in a homeless drug addict was filling his pockets with breakfast items and making coffee however if the doors actually locked and need card keys to enter that would not happen the doors have screws so that don't close all the way. I am also I diamond member was not offered first floor was not offered water was not told thank you for being a member however the front desk girl was very kind and I believe it was the homeless man that had her focused on that more then check inn.
- TFTed FryOct 7, 20252.0Run down. Furniture threadbare with a hole in one chair. Carpet stained and coming up at the seams. Hall runner curled up at edges creating a trip hazard.
- JAJason AlanskySep 3, 20252.0Room was fine, the lady who checked us in was nice. We only had 2 towels in our room and wanted another, so I asked the man at the desk for one and he said he didn't have any, "go find a maid". There were no maids to be found and I'm not sure why that's my responsibility anyway. We stayed 3 days, our room was never cleaned and when we needed towels we had to hunt for a maid through the entire hotel. I'll probably stay elsewhere next time unless I've got no other choice.
- EHEmily HoganSep 1, 20251.0The good reviews are not indicative of the experience. Here is the rundown: - pillows suck! Small 18” square pillows full of lumpy foam - bath and pool towels are nearly thread-bare and do not wrap around an adult human - the outside of the building is covered in spiderwebs(?) - you can smell that not all that long ago the room we stayed in was a “smoking room” - the lightbulbs are all cool toned (iykyk) Ultimately, it is very apparent the hotel owner doesn’t care about the quality of the hotel since they’re one of the only hotels in town.
Frequently Asked Questions About Best Western Chieftain Inn
What is the address of Best Western Chieftain Inn?
The address is 1017 N Wenatchee Ave, Wenatchee, WA 98801, USA.
Is there free Wi-Fi available at Best Western Chieftain Inn?
Yes, free Wi-Fi is available for guests at the hotel.
What are the operating hours of Best Western Chieftain Inn?
The hotel operates 24 hours a day, 7 days a week.
What brand is Best Western Chieftain Inn associated with?
It is part of the Best Western hotel brand.
Does Best Western Chieftain Inn offer any special promotions?
Yes, when you stay 2 nights, you get a $50 Best Western Gift Card.
How can I book a room at Best Western Chieftain Inn?
You can book rooms through their official Best Western website link provided in their profile.
Is Best Western Chieftain Inn open year-round without closing days?
Yes, the hotel is open all year without any closed days.
What nearby attractions are close to Best Western Chieftain Inn?
Mission Ridge Ski Resort is a popular nearby attraction for skiing and active life experiences.
How does the proximity to Mission Ridge Ski Resort benefit guests at Best Western Chieftain Inn?
Guests can easily visit Mission Ridge Ski Resort for skiing and outdoor activities, making the hotel a convenient base for winter sports and active life.
Are there any financial services near Best Western Chieftain Inn?
Yes, Gesa Credit Union, a financial service provider, is located nearby, which is convenient for guests needing banking services.