At the SureStay by Best Western Walla Walla in Walla Walla, WA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
We stayed here for a softball tournament because it was the only available hotel room this weekend in Walla Walla. $290 for the night…absolutely disgusting, pretty sure it was a Super 8 before Best Western. The bathroom had black mold covering the wall behind the toilet, it’s a non-smoking building yet the hallways REEK of burning cigarettes. Right when we walked in our room, it smelt like bleach and was so humid/musty (the mold in the bathroom). Better selection of breakfast at a Maverick gas station. When checking out, the woman was so rude (no greeting whatsoever, rushing me, rude attitude). I couldn’t even express my concerns to her - I knew she wouldn’t care nor would she do anything about it, she just wanted to get us out and talk to her friends that were waiting. Gave 2 stars because of location to the field and at least we got a room.
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Oblivia
Apr 1, 2025
1.0
Boss is a total dickhead with a huge ego.
My boyfriends family just went through something traumatic, with a current police investigation going so they bought them a hotel room, and all she has to say for it is telling them “this is not your home” and pissed abt having 6 people in one room. How insensitive do you have to be as a person smh. Even the cops are annoyed LOL!
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Orhan Orgun
Dec 2, 2024
3.0
Clean, reasonably comfortable, reasonably quiet. Front desk staff competent and friendly. However, it seems the room hasn't had carpeting or upholstery renewed recently and there seems to be a lingering smell of smoke, partially masked by some chemical. Also, though not relevant to us, something that could matter to others: the accessible entrance is not through the lobby. Instead, you have to go out to the parking lot and enter through a side door, one that has a sign that says it's locked after 11 pm. Finally, I don't know if the hotel or the Internet booking site is responsible for this, but "good breakfast" advertised for what was a decidedly mediocre offering, almost completely devoid of protein offerings, and quite lackluster outside of that too. I would consider this acceptable for the kind of modest hotel this place is, but would absolutely object to it being advertised as "good".
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Scott Perry
Nov 12, 2024
5.0
Rooms are ok, but recently renovated so better now after my visit. Has pool and jacuzzi. Plenty of parking close to entrance. Nice breakfast. Walking distance to a grocery store, Subway, and a pizza place. Very reasonably priced. I've stayed three times. My number one place to stay