Brand Certified
Best Western Plus Vancouver Mall Dr. Hotel & Suites
4.1(1508 reviews)
Certified by Best Western Plus Vancouver Mall Dr. Hotel & Suites • Mar 01, 2026
Business Details
9420 NE Vancouver Mall Dr, Vancouver, WA
98662, United States
Certified by Best Western Plus Vancouver Mall Dr. Hotel & Suites • Mar 01, 2026
(360) 256-0707
Certified by Best Western Plus Vancouver Mall Dr. Hotel & Suites • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus Vancouver Mall Dr. Hotel & Suites • Mar 01, 2026
About
Certified by Best Western Plus Vancouver Mall Dr. Hotel & Suites • Mar 01, 2026
HotelBest Western
At the Best Western Plus Vancouver Mall Dr. Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Vancouver Mall Dr. Hotel & Suites will stand out among other hotels in Vancouver,WA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Vancouver Mall Dr. Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Vancouver Mall Dr. Hotel & Suites • Mar 01, 2026
Best Western Plus Vancouver Mall Dr. Hotel & Suites
9420 NE Vancouver Mall Dr, Vancouver, WA
98662, United States
Hours
Certified by Best Western Plus Vancouver Mall Dr. Hotel & Suites • Mar 01, 2026
Reviews
4.1
1,508 reviews
5 stars
809
4 stars
387
3 stars
130
2 stars
55
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude and unprofessional, leading to a mixed experience for guests.
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, moldy smells, and unkempt common areas, which detracted from the overall experience.
Comfort and Amenities
Guests frequently mentioned uncomfortable beds and issues with room amenities, such as malfunctioning air conditioning and inadequate towels, impacting their comfort during stays.
Breakfast Quality
The breakfast offerings received mixed reviews; while some guests enjoyed the variety and quality, others noted that items ran out quickly or were not replenished in a timely manner.
Location and Value
The hotel is well-located near shopping and dining options, and many guests found it to be a good value for the price, despite some complaints about the overall quality.
- JFJohn A. ForrestFeb 26, 20265.0The people who work there make it wonderful.
- EHEli HoltFeb 11, 20265.0I had the best stay honestly the staff was amazing, Amy and Katelyn took the best care of me. we immediately hit it off and I will be coming back just for them
- JSJasmine SasserFeb 6, 20265.0Josh at the front desk was informative and friendly. It was a nice getaway with the husband for a night. The jetted tub with a big tv was relaxing. It was so clean.
- JKJossie KJan 30, 20265.0This hotel has some amazing lady's that work at the front desk...They will go above and beyond to make your stay the best . They are the best Kaitlyn and Amy keep up the good work .
- LDlexie delarosaJan 21, 20262.0I booked a room through my best western app and used 5,000 of my points on Monday 1/12 for Saturday 1/17. I needed to cancel and rebook for Friday 1/16. I canceled with in the time frame my app says so there will be no charge. My app confirmed the cancellation, gave me back my points. I rebooked for Friday 1/16 but they had charged me over 72 hours in advance for Saturday 1/17. I have never had that happen. I have been charged same day before my arrival but NEVER 72 hours before. When I arrrived Friday the I had to Pay again ! No issue I played even though the other charge was still pending. Fast forward today and the money for 1/17 is still pending and on hold and luckily my bank was able to reverse it but they were not the ones holding it. 7 days best western had my money in limbo ! Why are the policies here so different from any other best western I have ever stayed at ! Frustrating as heck.
Frequently Asked Questions About Best Western Plus Vancouver Mall Dr. Hotel & Suites
Where is Best Western Plus Vancouver Mall Dr. Hotel & Suites located?
It is located at 9420 NE Vancouver Mall Dr, Vancouver, WA 98662, USA.
Does Best Western Plus Vancouver Mall Dr. Hotel & Suites offer free WiFi to guests?
Yes, free WiFi is available for all guests at the hotel.
What are the check-in hours or operating hours at Best Western Plus Vancouver Mall Dr. Hotel & Suites?
The hotel is open 24 hours, 7 days a week, allowing flexible check-in and service at any time.
What amenities are provided in the guest rooms at Best Western Plus Vancouver Mall Dr. Hotel & Suites?
Guest rooms feature a spacious work desk, free internet access, and an in-room mini fridge for convenience during extended stays.
Does Best Western Plus Vancouver Mall Dr. Hotel & Suites have fitness facilities?
Yes, the hotel has an in-house fitness room to help guests maintain their workout routine.
How can business travelers benefit from staying at Best Western Plus Vancouver Mall Dr. Hotel & Suites?
Business travelers can utilize spacious desks and free internet access in all guest rooms, along with superior customer service, to stay productive on the road.
What nearby dining option is available close to the Best Western Plus Vancouver Mall Dr. Hotel & Suites?
CheeseButta, a pizza restaurant and cheese shop, is nearby and makes a great spot for guests to enjoy a meal.
Where can guests at Best Western Plus Vancouver Mall Dr. Hotel & Suites find automotive services nearby?
Nearby options include Nw Auto Experts LLC for car sales and ExtraMile or Chevron gas stations for fueling and convenience needs.
Are there any nearby health and wellness centers close to Best Western Plus Vancouver Mall Dr. Hotel & Suites?
Yes, nearby options include Compass Whole Health for counseling and massage, Northwest Injury and Rehab Center for chiropractic and physical therapy, and Vancouver Urgent Care for health and pharmacy services.
Can guests combine their stay at Best Western Plus Vancouver Mall Dr. Hotel & Suites with visits to local community services?
Absolutely. Nearby community services like Hansen Meadows Home Owners Association, Innovative Services NW daycare, and Clark County Parent Coalition provide guests with local engagement opportunities.
Brand Certified Facts from Best Western Plus Vancouver Mall Dr. Hotel & Suites
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