Business Details
About
Hotel
At the Best Western Plus Vancouver Mall Dr. Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Vancouver Mall Dr. Hotel & Suites will stand out among other hotels in Vancouver,WA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Vancouver Mall Dr. Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Vancouver Mall Dr. Hotel & Suites
9420 NE Vancouver Mall Dr, Vancouver, WA
98662, United States
Hours
Reviews
4.1
1,495 reviews
5 stars
804
4 stars
387
3 stars
128
2 stars
53
1 star
123
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews highlighted issues with dirty carpets, stained walls, and unpleasant odors in some rooms.
Staff Performance
The staff received mixed reviews; many guests appreciated their friendliness and helpfulness, while others reported rude behavior and unhelpful responses to issues.
Breakfast Quality
The breakfast was generally well-received, with a variety of options available, but some guests noted inconsistencies in food availability and quality.
Room Comfort
Numerous guests complained about uncomfortable beds, with reports of sagging mattresses and inadequate bedding, impacting their overall comfort during stays.
Location
The hotel is conveniently located near shopping and dining options, which guests found beneficial for their travel needs.
- ZSZina Smith5 days ago1.0They started off nice and professional, but then they ended up charging my card afterwards and I reported to corporate and they still haven’t done anything about it! Beware they are crooks!
- PBPam BullionNov 16, 20253.0My stay was great except for the uncomfortable beds
- KAKellie AnnNov 11, 20255.0At the front desk we met Katelyn, who was not only a sweet warm smile when we arrived, her customer service and knowledge was impeccable! She helped us find the perfect room and made our family feel cared for and important. That kind of customer service is rare and we HIGHLY recommend this place for your stay!
- DNDestini NNov 9, 20255.0I have stayed alot of different places during my modeling times but this place had customer service like I have never seen. They made me feel like I was home best place to stay and the best prices can't beat that anywhere else. Thank you so much.. my poodles guapo & toto said thank you too!
- SMSalome MallgrenOct 27, 20255.0Anytime my family and I have stayed here, the staff has always been extremely helpful and friendly. Last time I stayed I was going through something extremely difficult, but Pam and the others were as patient and kind as they could be and I can admit I was the problem and not the staff in any way. I highly recommend staying here as my son absolutely loves the swimming pool and my partner and I think they have the best free breakfast out of any hotel franchise.
Frequently Asked Questions About Best Western Plus Vancouver Mall Dr. Hotel & Suites
Where is Best Western Plus Vancouver Mall Dr. Hotel & Suites located?
It is located at 9420 NE Vancouver Mall Dr, Vancouver, WA 98662, USA.
Does Best Western Plus Vancouver Mall Dr. Hotel & Suites offer free WiFi to guests?
Yes, free WiFi is available for all guests at the hotel.
What are the check-in hours or operating hours at Best Western Plus Vancouver Mall Dr. Hotel & Suites?
The hotel is open 24 hours, 7 days a week, allowing flexible check-in and service at any time.
What amenities are provided in the guest rooms at Best Western Plus Vancouver Mall Dr. Hotel & Suites?
Guest rooms feature a spacious work desk, free internet access, and an in-room mini fridge for convenience during extended stays.
Does Best Western Plus Vancouver Mall Dr. Hotel & Suites have fitness facilities?
Yes, the hotel has an in-house fitness room to help guests maintain their workout routine.
How can business travelers benefit from staying at Best Western Plus Vancouver Mall Dr. Hotel & Suites?
Business travelers can utilize spacious desks and free internet access in all guest rooms, along with superior customer service, to stay productive on the road.
What nearby dining option is available close to the Best Western Plus Vancouver Mall Dr. Hotel & Suites?
CheeseButta, a pizza restaurant and cheese shop, is nearby and makes a great spot for guests to enjoy a meal.
Where can guests at Best Western Plus Vancouver Mall Dr. Hotel & Suites find automotive services nearby?
Nearby options include Nw Auto Experts LLC for car sales and ExtraMile or Chevron gas stations for fueling and convenience needs.
Are there any nearby health and wellness centers close to Best Western Plus Vancouver Mall Dr. Hotel & Suites?
Yes, nearby options include Compass Whole Health for counseling and massage, Northwest Injury and Rehab Center for chiropractic and physical therapy, and Vancouver Urgent Care for health and pharmacy services.
Can guests combine their stay at Best Western Plus Vancouver Mall Dr. Hotel & Suites with visits to local community services?
Absolutely. Nearby community services like Hansen Meadows Home Owners Association, Innovative Services NW daycare, and Clark County Parent Coalition provide guests with local engagement opportunities.