Brand Certified
Hilton Garden Inn Tacoma Downtown
4.2(1262 reviews)
Certified by Hilton Garden Inn Tacoma Downtown • Mar 01, 2026
Business Details
2102 S C Street, Tacoma, WA
98402, United States
Certified by Hilton Garden Inn Tacoma Downtown • Mar 01, 2026
(253) 272-2434
Certified by Hilton Garden Inn Tacoma Downtown • Mar 01, 2026
https://www.hilton.com/en/hotels/seazegi-hilton-garden-inn-tacoma-downtown/
Certified by Hilton Garden Inn Tacoma Downtown • Mar 01, 2026
About
Certified by Hilton Garden Inn Tacoma Downtown • Mar 01, 2026
HotelHilton Garden Inn
Daily Mandatory Charge includes: Pierce County Tourism Assessment. FeeWere located within a mile of Downtown Tacoma, Brewery Blocks, and Tacoma Dome. Point Defiance Zoo and Aquarium, Swan Creek Park, Highland Hill Shopping Center, and Point Ruston are less than seven miles away. SeattleTacoma International Airport is a 26-minute drive. Enjoy our 24-hour fitness center, restaurant and bar, and sunlit meeting room.
Location
Certified by Hilton Garden Inn Tacoma Downtown • Mar 01, 2026
Hours
Certified by Hilton Garden Inn Tacoma Downtown • Mar 01, 2026
Reviews
4.2
1,262 reviews
5 stars
652
4 stars
362
3 stars
138
2 stars
34
1 star
76
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally clean and spacious, with some recent renovations noted, but issues with noise and HVAC systems were reported.
Staff Service
Staff interactions were mixed; while some guests praised friendly and helpful staff, others reported rude service and lack of responsiveness.
Dining Experience
The restaurant service and breakfast offerings received significant criticism for being slow and overpriced, with many guests expressing disappointment.
Location and Parking
The hotel is conveniently located near attractions, but parking fees and safety concerns in the area were highlighted as drawbacks.
Management Issues
Several guests reported poor management responses to complaints and issues, leading to dissatisfaction with their overall experience.
- AMAmber Moore4 days ago3.0All the elevators but ONE were out of service.
- PSPatrick SheehanFeb 24, 20264.0Very nice room, seems like upper floors were remodeled, no complaints. Giving 4* due to price (seems expensive, but not any more than other places)
- KNKurt NelsonFeb 3, 20263.0"downtown" is giving it too much credit. It's a 15 minute walk through warehouses from usable transit if coming in from the airport. Everything else about it feels as bland suburban Hilton chain normal as you can get.
- MBMatthew BurkeJan 30, 20265.0I wanted to share my experience at this hotel, where I've been staying frequently for work over the past few months. The primary reason for my repeated visits is Allianah, whose exceptional service has made each stay truly remarkable. The accommodations are always spotless, and the amenities consistently exceed my expectations, contributing to an unforgettable experience. This hotel has undoubtedly made my trips memorable.
- CMChris MiddletonJan 24, 20261.0The place was nice but we had a horrible night sounded like the folks in the room above us sounded like there was a wrestling match going on. After security went up 3 times over 4 hours it never stopped. So now it's after 4 and we haven't had more than 45 min of uninterrupted sleep. So I went to the desk at 730 in the morning and was told sorry and handed a card to send corporate an email. So what ever. Then I went in for breakfast, this is where it gets good. They have a 20 dollar build your own omelet, so I ordered a ham and cheese omelet and added 4 more veggies to it. After a bit she brings a plain ham and cheese so I say it's not right so they used the same eggs REMOVED the ham and cheese and put just the veggies in it. And added bacon to the plate. Then when I left and told the desk that they had a waitress that could not speak English, because she literally couldn't , the guy at the desk put his fist in the air and said loudly, GO AMERICA RIGHT. I said yes america is coming back. His response was, what did you just say, I repeated myself. And he said YOU HAVE A GREAT DAY ROOM 439. I GUESS AT THIS LOCATION YOU CANT SAY ANYTHING WAS WRONG OR YOUR THREATENED.
Frequently Asked Questions About Hilton Garden Inn Tacoma Downtown
What are the check-in and check-out times at Hilton Garden Inn Tacoma Downtown?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hilton Garden Inn Tacoma Downtown allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast available at the hotel?
Yes, breakfast is available for guests at the hotel.
Are there any fitness facilities available for guests?
Yes, there is a 24-hour fitness center available to guests.
Does Hilton Garden Inn Tacoma Downtown have an indoor pool?
Yes, the hotel features one indoor pool which is accessible to guests.
Is there parking available at the hotel?
Yes, self-parking is available for guests at Hilton Garden Inn Tacoma Downtown.
Is the hotel accessible for guests with disabilities?
Yes, the hotel provides accessible parking, an accessible elevator, and an accessible pool.
What dining options are onsite at Hilton Garden Inn Tacoma Downtown?
The hotel features one restaurant and a bar for dining and drinks.
Can you recommend some nearby places to visit around Hilton Garden Inn Tacoma Downtown?
Nearby attractions include Downtown Tacoma, Brewery Blocks, Tacoma Dome, Point Defiance Zoo and Aquarium, Swan Creek Park, Highland Hill Shopping Center, and Point Ruston.
What local breweries and bars are near Hilton Garden Inn Tacoma Downtown for guests to explore?
Guests can visit nearby spots like Incline Cider House, The Living tapRoom, Camp Colvos Brewing + Pizza Co, 7 Seas Brewery and Taproom, Douglas Lager, and Heidelberg Beer for great local drinks and atmosphere.
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