Hampton Inn & Suites Spokane Downtown-South

Reviews

• PM

  Pepsy Martin-Wirth

  3 days ago
  5.0
  I stay at this place at least once a week 7mos out of the year. Its awesome! And they are very welcoming to my little doggie. Bailey is the front desk person, and after 4years of staying at this hotel she is by far one of my fave people. She gives the kind of CS we just dont see anymore. Its why I keep coming back here.
• TW

  Timothy Williams

  Feb 22, 2026
  5.0
  we’ve stayed at a lot of Hampton Inn’s and this one is exceptional! From the staff to the facility to the breakfast, everything was fantastic and we will be back to stay here again!
• NC

  Nick Currie

  Feb 21, 2026
  5.0
  I usually don't pick Hampton Inn 1st. I was so pleased to have to revisit my biased opinion. Definitely at a Hilton standard. Friendly service great rooms and daily room service as if my Mom was there.
• BO

  Branden Orr

  Feb 1, 2026
  1.0
  I booked a room at this hotel for a friend. Late in the evening, my friend and her group were approached due to what we assume was a noise complaint. I understand and respect hotel noise policies, and I acknowledge that asking guests to leave without a refund for violating those policies is within the hotel’s rights. The concern is not that the policy was enforced, but how it was enforced. When late night security came to the room, the security guard brought two individuals with him who were not hotel employees. These individuals inserted themselves into the interaction and became physically aggressive, escalating a situation that should have been routine and de escalatory. This behavior was inappropriate and should never occur in a professional hospitality environment. Had security arrived alone, addressed the issue, and enforced hotel policy appropriately, there would be no issue with the outcome. Instead, involving non employees created an unnecessary confrontation and reflected poor judgment and a serious lapse in professionalism. I believe hotel management should be aware that a staff member involved outside individuals in a guest enforcement situation, as this introduces safety concerns and potential liability beyond a standard noise complaint. I would welcome a response from management regarding how this aligns with their security policies and what steps are taken to ensure this does not happen again. I understand enforcing rules. I do not accept staff escalating situations by involving non employees in guest interactions. This experience should be reviewed internally and addressed.
• MH

  Matilda Hocking

  Jan 30, 2026
  5.0
  I would give the rooms 5 stars but they are standard, but very clean and modern. The breakfast eating/ social area is beautiful. I had no idea that this hotel was so new and so beautiful. They have a wonderfully stocked store area in case you see something you would like and do not want to leave the hotel to have. Its all very inviting! The service has been especially good. All the front desk staff are very cordial and even when we needed to change rooms exceptionally accommodating. We are here because of a hospital stay for my husband's Mom and the proximity to the hospital is a huge reason we booked here. They are very flexible on extending the stay for us as we dont know how long Mom will be here. After staying in the city side of this hotel I would definitely stay here again. Beautiful view of the city. Excellent staff, and beautiful hotel all the way around. Lots of breakfast choices included with your stay as well. Well done.

Frequently Asked Questions About Hampton Inn & Suites Spokane Downtown-South