Business Details
About
Hotel
Daily Mandatory Charge includes: Tourism Promotion Area (TPA) Fee. Located just off I-90 in the heart of Spokane Valley, less than a mile from the Spokane Valley Mall and three miles from the Business & Industrial Park. Across the street from CenterPlace Regional Events Center and close to the 37-mile paved Spokane River Centennial Trail. Experience Advanced touch-free technology, including digital key, throughout the hotel. Free time's fun here with a pool table and board games in the lobby, outdoor patio and firepit, plus an indoor pool and hot tub. Pick up snacks from our 24/7 market. Breakfast's on us.
Location
Tru by Hilton Spokane Valley
13509 E. Mansfield Ave., Spokane Valley, WA
99216, United States
Hours
Reviews
4.4
558 reviews
5 stars
386
4 stars
90
3 stars
49
2 stars
12
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, highlighting their professionalism and attentiveness.
Cleanliness
Most reviews noted that the hotel and rooms were clean and well-maintained, contributing to a positive experience.
Room Comfort
Several guests found the beds uncomfortable, with reports of sagging mattresses and firmness issues.
Noise Issues
Multiple reviews mentioned noise from nearby train tracks, which disturbed sleep, despite the hotel providing earplugs.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the options, others found it lacking variety and quality.
- JAJennifer Allen6 days ago4.0Clean, aesthetic, and fun environment. Easy location, plenty of parking, and thoughtful amenities. Great for families with kids.
- CLChristina LoveOct 23, 20255.0Enjoyed my time at this hotel though I kept hearing a high pich tone in my room. I couldn't figure out where it was coming from. Hotel supplied ear plugs. Refrigerator in room didn't seem to work very well. Other than that I really enjoyed my time and would consider staying again.
- TWT WOct 23, 20253.0My company reserved this hotel so realize this review comes from a position of having not done the hotel "research" myself. Room: Dirty floors. I spilled a little water and wiped it up with the nice white towel...so yeah. No microwave or coffee maker in the room was a surprise for the worse. Location: its a business park in the valley but its around 100 yards from the Spokane ACTIVE rail tracks. Last train heart attack was at midnight. The large picture window looks nice but it dampers no sound, and the train sounded three times while I was sleeping. They do provide those foam ear plugs but ... my phone alarm would have potentially been missed. Ugh. I updated my review after staying for three nights. Yeah the train sucks, yeah don't walk barefoot. Otherwise, I like the smaller room because it's cozy and everything is accessible. Staff: professional and nice. Only one person around but they were good at their job.
- JMJim MontecuccoOct 19, 20255.0Positive experience for the early front desk manager Jordan. Lively, friendly local. Needed a recommendation for food options prior to the hotel b-fast opening. Basically a local guide on site. Hope he's recognized for his extra effort energy. Newish well run property. Would stay again.
- SSShayla SolveyOct 13, 20255.0Kaylee (sorry if misspelled) was so helpful and she was all over doing any task that needed to be done. She’s an extremely hard worker! She made our stay easy and less stressful, the last thing we needed was a bad experience and it went so well. I didn’t catch the gentleman’s name that helped with breakfast in the morning of 10/12, but also thanks for being kind and helpful. Giving location less than 5 just for there being a train near that was pretty active for coming and going from hotel.
Frequently Asked Questions About Tru by Hilton Spokane Valley
What are the check-in and check-out times at Tru by Hilton Spokane Valley?
Check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is breakfast included with a stay at Tru by Hilton Spokane Valley?
Yes, free breakfast is available for guests.
Does Tru by Hilton Spokane Valley have accessibility features?
Yes, the hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Are pets allowed at Tru by Hilton Spokane Valley?
Yes, both cats and dogs are welcome at the hotel.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas, including public internet terminals.
What recreational facilities are available onsite?
Guests can enjoy an indoor pool, hot tub, fitness center (free), kid-friendly activities, and a game room with pool table and board games.
Does the hotel offer digital or contactless check-in options?
Yes, the hotel provides contactless check-in and digital guest room keys for a seamless experience.
Are there any nearby places of interest to visit around Tru by Hilton Spokane Valley?
Yes, nearby attractions include the Spokane Valley Mall, CenterPlace Regional Events Center, and the 37-mile paved Spokane River Centennial Trail which guests can visit before or after their stay.
What nearby facilities can help guests with transportation or shopping needs?
Horizon Credit Union for ATM and banking services, and Denver Mattress Company and Furniture Row for retail shopping are nearby to assist guests' needs.
Are there nearby recreational or community centers near the hotel?
Yes, guests can visit Discovery Playground, Spokane Valley YMCA, and Spokane Valley Parks & Rec for recreational and community activities.