Best Western Plus Silverdale Beach Hotel

Reviews

• KH

  Katrina Hawkinson

  Jan 2, 2026
  1.0
  I'm still in shock at how I was just thrown out if this hotel. My boyfriend and I had a work thing in the area and booked a room for 2 nights. Priceline has identical rooms posted but one of the listings says it includes breakfast and is $15 more. But their is no "food included" room. All the guests are welcome to their bland, generic breakfast offering in the morning! Unfortunately I needed you use their laundry facility and I urge you to find a Laundromat in the area instead. There was one washer and one dryer working, and I say that loosely. The washing machine dribbled out all of my fabric softener onto the floor, twice. The machines that didn't have janky hand written "out-of-order" signs still took my money but then just sat there when I pushed start. My clothes were sopping wet and the dryer obviously had problems drying that much water. Whatever. But on the 3rd day, that is when this place really showed their colors. My boyfriend and I had already checked out but ended up needing to book one more night. I arrived back at the hotel before my boyfriend and ended up putting a hair treatment in while I waited. When it was time to rinse off he still wasn't back so I took my bags and went down to the bathroom by the pool because there was a shower in there. I ended up having 2 different employees straight up walk right in to the shower stall as I'm standing there in my underwear rinsing my hair, demanding to know why I was using that shower and if I was a guest at the hotel. These people had seen me, I had even spoken to a couple, in various different places within the hotel over the prior 2 days so I was a little confused as to how they were treating me like I was some street person that had snuck in and was planning on hunkering down in one of the abandoned hallways. They told me I wasn't allowed to be there if my name wasn't registered to a room. I had given them my boyfriends name and the room number that we had been staying in, even showed them that I had a room key still! The lady told me I needed to be with the register guest otherwise I wasn't allowed anywhere in the building. So I went up to the room we had stayed at, assuming that we would be issued the same one once my boyfriend had rebooked... But of course he still wasn't back. So as I'm standing there trying to get ahold of my partner, this child of a security guard, and this is not exaggeration, practically runs up on me, shaking he was so amped up at the chance to flex his authority, and tells me that I was told to leave. I informed him that no, I was told I needed to be with the registered guest.He then told me that I needed to wait outside, in the freezing cold, this was at 8pm, with soaking wet hair, and no, I was not welcome to wait in the lobby. I was stunned at their handling of this situation. So I took my things, I had been apologizing the entire time, telling them that no one had informed me that I wasn't allowed to move about the hotel even though they had all seen me going so the days prior. As I was walking out the door, the tiny toddler of a security guard that had been at my side the entire walk down and out and was practically half way to grabbing my arm and throwing me out, yells behind me that if I'm seen or found on that property again without being a registered guest or without being with a registered guest, they would be calling the police on me.... Needless to say, when my partner pulled up 10 mins later he immediately cancelled our reservation and we took our business elsewhere. I would highly encourage you to attempt to find alternate lodging unless you want your partner or kid tossed outside at night in the cold if they mistakenly have the audacity to walk about the hotel alone. What a joke.
• MG

  malena grail

  Dec 16, 2025
  4.0
  They are under renovation, my 2nd stay in 4 weeks, Repeat client, the staff was very understanding when our 1st room had a strong paint smell, 2nd room partially updated but no harsh paint...great location, visited right after a storm
• BF

  B F

  Dec 10, 2025
  1.0
  We rented a room two nights here while we are displaced from our home due to water damage. Never again. The front desk did not inform that there was active painting and construction on each level making it toxic to breathe on the room floors. We attempted to go to the pool and found the ceiling pipe actively leaking what I hope was condensation into the pool. The pool was an opaque color and had no hint of chlorination smell. We opted against swimming. The next morning we were woken up at 8:45 am with power tools being used two rooms away from us. When I explained this to the front desk they handed me a card and said to email the manager. I have emailed twice and he has not responded.
• BB

  Becky Beck

  Dec 7, 2025
  4.0
  Great view it was being remodeled but no problems. Pool is a bit different to get to but in all great place ro stay.
• AL

  Ambyr Lorenzo

  Nov 22, 2025
  5.0
  We were staying there post medical appointment for a couple of days of recovery and it was a great experience the staff was amazing, the rooms were clean, and really I don't think we had one complaint even the breakfast was top-notch!

Frequently Asked Questions About Best Western Plus Silverdale Beach Hotel