Holiday Inn Seattle Downtown - Lake Union by IHG

3.9
1846 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Holiday Inn® Seattle Downtown – Lake Union! As the holidays sparkle across the city, we’re excited to welcome both business and leisure travelers to our upcoming refreshments of the hotel in South Lake Union—just a short stroll from the Space Needle , MoPop Museum and Climate Pledge Arena. We are giving our guest rooms and public areas a fresh, vibrant update—expect modern décor, comfy new touches, and a welcoming festive ambiance to keep you energized. Whether you're wrapping up a big project or unwinding after a meeting, our complimentary high‑speed Wi‑Fi and on‑site Fitness Center make it easy to stay connected and balanced. Located near major highways and SeaTac International Airport, your commute will be smooth and stress‑free. Arriving for the holidays with family or heading off on an adventure? Our team is standing by to arrange transport upon check‑in. Start your morning with a warm holiday breakfast at Toast to Toast, and toast the evening with a seasonal cocktail as you relax and reflect. With our prime downtown location, festive spirit and refreshing updates, we’re ready to ensure your stay is productive, comfortable—and unmistakably merry. Welcome to the Emerald City!

Location

Holiday Inn Seattle Downtown - Lake Union by IHG
211 Dexter Avenue North, Seattle, WA
98109, United States

Hours

Reviews

3.9
1,846 reviews
5 stars
705
4 stars
607
3 stars
279
2 stars
117
1 star
138

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its convenient location near major attractions in downtown Seattle.

Staff Service

Many reviews highlight the friendly and helpful nature of the staff, with specific mentions of individual employees providing excellent service.

Room Condition

Numerous guests reported that the rooms are outdated, poorly maintained, and in need of renovation, with issues like mold and unpleasant odors.

Amenities

Guests expressed disappointment over the lack of complimentary breakfast and high parking fees, along with limited amenities during renovations.

Customer Experience

Several reviews noted disorganized service and poor communication from staff, leading to frustrating experiences for guests.
  • MM
    Melissa Mozifian
    Nov 14, 2025
    2.0
    The hotel was going through a lot of construction that we were not told in advance. The first morning our room was right next to the construction and we got woken up by the sound of banging and drilling at 7 am. Thankfully they changed our room to a more quiet corner away from the noise. But overall the construction is making a mess in the building. The wifi was completely unusable, very slow! And breakfast next door is horrible too (they gave us vouchers) so I don’t recommend.
  • JS
    John Smith
    Nov 11, 2025
    5.0
    Earlier today I tried checking in, and the staff were impressively professional and friendly, reflecting the hotel's contemporary vibe
  • MG
    Maureen Gaynor
    Nov 8, 2025
    4.0
    Front desk gal was super helpful with restaurant locations and recommendations. Very clean and quiet for undergoing reservations. Room was clean and comfortable. No food on site hence the 4 star. The Toast to Toast next door closed early for dinner, no decaf coffee in the morning. The location is great as we were seeing at show at the Climate Arena. All walkable to arena, Space Needle and Chuhily Museum
  • KU
    Kenneth Ulrich
    Oct 31, 2025
    2.0
    No door on bathroom. Microwave in room was in French so could not use. Desk help answers were must see manager. Plus no restaurant or place to eat
  • TD
    Tatiana Dawson
    Oct 20, 2025
    1.0
    Staying here for the first time, our water got shut off without any notice, no one let is know that it would get shut off, they changed our rooms half way thru our stay, we packed up everything and the room they had placed us in another room where the water was also turned off. the staff was very unkind to us when we explained the situation. will not be booking there ever again.

Frequently Asked Questions About Holiday Inn Seattle Downtown - Lake Union by IHG

What are the check-in and check-out times at Holiday Inn Seattle Downtown - Lake Union?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free Wi-Fi for guests?

Yes, complimentary high-speed Wi-Fi is available in public areas.