Set in a convenient location just minutes from Seattle-Tacoma International Airport, the Hilton Seattle Airport & Conference Center hotel offers a warm, professional welcome in modern surroundings. Guests can access Seattle’s light rail system via a sky-bridge across the street from the hotel. Some of the hotel’s amenities include a complimentary airport shuttle service, two business centers and high-speed internet access in every room. The extensive Seattle conference facilities are able to accommodate up to 1,200 attendees across a range of flexible spaces. Maintain your fitness regime during your stay when you make use of the hotel’s leisure facilities. Work out in the fully equipped fitness center, luxuriate in the whirlpool or swim laps in the outdoor pool. Head to Spencer’s for Steak and Chops restaurant and choose from a mouthwatering selection of prime steaks, fresh seafood and other favorites. This Seattle restaurant is open daily for breakfast, lunch and dinner.
Many guests noted that the rooms are outdated, dingy, and in need of renovation, with issues like poor soundproofing and broken amenities.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were reported as rude or dismissive, leading to inconsistent service experiences.
Shuttle Service
The airport shuttle service was frequently criticized for long wait times, often exceeding the advertised 20-minute intervals, causing frustration among guests.
Dining Experience
The on-site restaurant received mixed reviews, with some guests finding the food overpriced and of poor quality, while others enjoyed their meals.
Location
The hotel is conveniently located near the airport, making it a suitable choice for travelers, although access to nearby amenities is limited.
AP
amol parihar
Dec 30, 2025
2.0
I had a bad experience at this hotel.. Starting with the airport shuttle driver who did not help me put the luggage in the trunk and he was quite rude. He did help other travellers but not sure what issues he had with me.
The room was ok, but too far from main area and restaurant.
Reception staff was very kind and helpful.
GL
Gina Lisak
Dec 29, 2025
5.0
When we were evacuated due to flooding, Erik at the front desk was able to get us into a room with our cats. We only stayed for a couple nights, but everyone there treated us well and made us feel cared for. It was a wonderful place to rest during an otherwise stressful event.
GD
Gerard DaVid
Dec 28, 2025
5.0
My wife and kids truly appreciates the exceptional customer service and overall high quality of your hotel!
Just wanted to share one quick suggestion regarding your airport shuttle service that I believe will make a noticeable difference for both your drivers and your arriving guests.
Currently, I observed a key operational friction point--drivers frequently have to pull over and get out of the shuttle (as happened at least three times while we were in the shuttle) just to tell guests who are waiting outside the designated zones that they need to move to the official pick-up location.
To resolve this issue and make the process smoother and faster for everyone, I recommend updating the introductory recording on your shuttle service. Simply adding the precise passenger pick-up location at the beginning of the message would proactively inform your guests.
This simple, immediate fix would eliminate those non-essential stops, significantly streamline your Ground Transport procedure, and get your arriving guests to the hotel more efficiently and quickly.
Overall, your entire staff is phenomenal!
JH
Jake Hartberger
Dec 24, 2025
5.0
Very nice hotel especially for an airport hotel. Nicer than most downtown hotels actually. I dont know why this had such low reviews the place is top notch and service was great.
FC
Fen Ling Chen
Dec 21, 2025
1.0
Horrible design of the hotel structure.
You have to walk forever to the room and elevator !!
And the room has poooooor soundproofing.
Frequently Asked Questions About Hilton Seattle Airport & Conference Center
Does Hilton Seattle Airport & Conference Center offer accessible parking and elevator facilities?
Yes, the hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is there an airport shuttle service available at Hilton Seattle Airport & Conference Center?
Yes, a free airport shuttle service is available for guests at the hotel.
What dining options are available at the Hilton Seattle Airport & Conference Center?
The hotel features two restaurants, including Spencer's for Steaks and Chops, offering breakfast, lunch, and dinner with a variety of prime steaks and seafood.
Are pets allowed at Hilton Seattle Airport & Conference Center?
Yes, pets including dogs and cats are welcome at the hotel.
Is Wi-Fi available for guests at the hotel?
Yes, complimentary Wi-Fi is available throughout public areas and in every guest room.
What fitness and leisure facilities does the hotel provide?
Guests can enjoy a free fitness center with equipment like treadmills and free weights, as well as an outdoor pool and a whirlpool.
What are the check-in and check-out times at Hilton Seattle Airport & Conference Center?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Are there parking options available at the hotel?
Yes, self-parking is available for guests at Hilton Seattle Airport & Conference Center.
How can guests use the nearby public transportation options to reach the Hilton Seattle Airport & Conference Center?
Guests can use the Seatac Light Rail Station and SeaTac/Airport Link Station, both just across the street connected via a sky-bridge, to conveniently reach the hotel from various locations.
What entertainment or cultural events are near the hotel that guests might enjoy?
Guests may visit nearby attractions like Crypticon Seattle, BurlyCon, and Seattle Star Ball for arts, entertainment, and performing arts events.
Are there nearby car rental agencies available to guests staying at the Hilton Seattle Airport & Conference Center?
Yes, Enterprise Rent-A-Car and Rent-A-Wreck car rental agencies are located near the hotel for guest convenience.