SureStay Plus by Best Western SeaTac Airport

3.8
386 reviews

About

HotelSureStay
At the SureStay Plus by Best Western SeaTac Airport in Seatac, WA, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

Location

SureStay Plus by Best Western SeaTac Airport
19260 28th Ave S, Seatac, WA
98188-5121, United States

Hours

Reviews

3.8
386 reviews
5 stars
163
4 stars
101
3 stars
41
2 stars
34
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms, mold, and maintenance issues.

Comfort and Quality

Guests frequently complained about uncomfortable beds and outdated room conditions, affecting their overall experience.

Convenient Location

The hotel is well-located near the airport, with a reliable shuttle service, making it a convenient choice for travelers.

Parking Concerns

Customers expressed frustration with the parking situation, noting limited availability and potential towing risks.
  • SR
    S M Rahat Rahman
    2 days ago
    5.0
    Great experience so far. Keep it up.
  • AM
    Arthur Miraflor
    6 days ago
    3.0
    The hotel is a older building, and needs some serious Deep Cleaning and painting. The young man at the desk was respectful and knowledgeable. The heater in my room did not work, so he moved me to another room.
  • WB
    Willie Briscoe
    Dec 31, 2025
    5.0
    It was perfect to stay in at hotel. Didn't have distress about getting to the airport 24 hour service. And plus didn't have to stress getting back from the airport.After being dropped off to my vehicle. I will definitely stay at this hotel again.
  • SW
    Shawn W
    Dec 24, 2025
    2.0
    Location was good. These are my complaints. We had got to the room on a Sunday and wanted to watch a football game. We couldn't find the remote so they brought us one, but it only turned on tv and didn't change channel. Called again and 30 min later they came back and paired the remote. The worst part of the stay was the bed. We were in room 401. The bed was lumpy and squeaked whenever you moved or rolled over. Had an early doctors appt in the morning and didn't get much sleep.
  • RD
    Robert Deford
    Dec 2, 2025
    3.0
    Beds are garbage there sqeaky hard might has well sleep on the floor kids slept on pull out which was better then the beds the parking lot is shared with a separate hotel and if u park in one of there spots unknowingly u will be towed i dont think I will stay at this location again

Frequently Asked Questions About SureStay Plus by Best Western SeaTac Airport

Does SureStay Plus by Best Western SeaTac Airport offer free breakfast?

Yes, the hotel provides free breakfast to its guests.

Is smoking allowed at the SureStay Plus by Best Western SeaTac Airport hotel?

No, it is a smoke-free property.