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Newly Renovated Holiday Inn Hotel
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Holiday Inn Richland on the River by IHG

4.4
(744 reviews)

Business Details

802 George Washington Way, Richland, WA
99352, United States
(509) 946-7611
https://www.ihg.com/holidayinn/hotels/us/en/richland/rldgw/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The Holiday Inn Richland on the River is located in the heart of downtown Richland with views and walking paths to the banks of the beautiful Columbia River. Guests traveling for leisure, sporting events, corporate travel, and just to get away will find an oasis that will satisfy all. From the moment you arrive at the hotel, you will be greeted by an amazing, caring staff that welcomes each and every guest. Your stay will be complete with fully renovated guest rooms, which offer each guest the opportunity to enjoy the comfort of our top of the line amenities, including a seasonal outdoor pool and hot tub, comfortable beds, complimentary Wi-Fi, premium in-room coffee, and the ability to stream your favorite shows or local channels. Guests will be able to enjoy a la carte breakfast before departing in the morning. After returning to the hotel enjoy a walk on the river, a workout in our 24-hour fitness center, or get caught up on your emails in our business center or from the comfort of your guest room. 10,000 square feet of premier meeting and banquet space, paired with our knowledgeable event staff, will make the perfect venue for your next event in Richland.

Location

Holiday Inn Richland on the River by IHG
802 George Washington Way, Richland, WA
99352, United States

Hours

Reviews

4.4
744 reviews
5 stars
551
4 stars
88
3 stars
35
2 stars
17
1 star
53
  • KK
    kizarze
    4 days ago
    1.0
    I canceled reservation over 24 hours in advance due to Snoqualmie Pass closure / snow. They were unforgiving and unwilling to give a partial refund or credit.
  • BB
    Brendan
    Feb 25, 2026
    1.0
    Old windows in room let in cold air and road noise as if they were wide open. Got zero sleep and the clerk at the front desk refused to move my room because and I quote "the flight crews might be checking in soon". I travel often for work but this is the last time I will ever stay at a Holiday Inn. P.S. the curtains also had mold on them. Didn't bother mentioning it to the staff because I figured they would be equally unhelpful.
  • JE
    Javier Estaban
    Jan 14, 2026
    2.0
    Update (lowered rating): Woke up to use the bathroom, the toilet seat came completely off the toilet, nearly injuring me in a very sensitive area. Updating my review from last night to lower rating further. Also, sound coming into my room from every angle, so couldn't sleep past 5AM despite the worst sleep I've had in a hotel for a long time. Shower has at least 2 other people's hair in it (not mine, staying alone). Won't be staying here again. Initial review: My room is hotter than the luke warm shower and paint is peeling off the ceiling in my room (looks pinkish underneath, maybe mold?). Will likely stay elsewhere next visit.
  • JR
    Jennifer Richman
    Jan 12, 2026
    5.0
    Great place for a quiet evening
  • SS
    Sharon Stetz
    Dec 18, 2025
    1.0
    My husband and I stayed at this hotel in July 2025. We attempted to add an additional night onto our reservation online. The absolutely arrogant woman at the front desk forced us to check out and then check back in after 3 o’clock. She said it was due to a difference in the rooms. Whoever thought She should be the public Face of your hotel was greatly mistaken. Additionally, the entire hotel smelled like cigarette smoke. You had to hold your breath to get from your room to the car. Do not stay at this hotel.

Frequently Asked Questions About Holiday Inn Richland on the River by IHG

What are the check-in and check-out times at Holiday Inn Richland on the River by IHG?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Is parking available for guests at Holiday Inn Richland on the River?

Yes, free parking is available for guests.

Brand Certified Facts from Holiday Inn Richland on the River by IHG

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Certified March 15, 2026Yext Knowledge Graph
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