Holiday Inn Express & Suites Prosser - Yakima Valley Wine by IHG
4.4343 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
It is our pleasure to welcome you to the Holiday Inn Express and Suites – Prosser, WA where you are a part of it all and incredible value and comfort are offered. Our newly built Prosser, WA hotel offers a convenient location to explore the many wineries surrounding us. A short drive and you will find many local restaurants, antiques shops and family fun activities await you.At Prosser, WA, our hotel offers you the getaway to relax after exploring the lush Yakima Valley'sculture and charm. Our Benton County hotel invites you to relax in our indoor pool or create your favorite dinner on our Outdoor Grill and Covered Patio followed by a local taste of the distinctive wines that lay just around the corner. Our Fitness Center and Guest Laundry are available 24 hours where you Stay Smart on your schedule.While at the Holiday Inn Express and Suites Prosser, WA hotel, plan to visit the variety of local activities such as Prosser Aquatic Center, Sage Bluff Alpacas, Black Rock Creek Golf Course, Princess Theatre, Prosser Skatepark and Benton County Museum.Our 100% non-smoking hotel in Washington’s finest wine country offers a free hot breakfast indulging you with a practical stay. Our Prosser, WA hotel offers our business travelers a Business Center with copy and fax services along with free high-speed internet access. We are conveniently located adjacent to Love's Travel Stop.
Location
Holiday Inn Express & Suites Prosser - Yakima Valley Wine by IHG
680 Wine Country Road, Prosser, WA
99350, United States
Hours
Reviews
4.4
343 reviews
5 stars
233
4 stars
63
3 stars
21
2 stars
7
1 star
19
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some guests reported dirty rooms and issues with hair and stains, while others praised the cleanliness of the hotel.
Staff Performance
Staff received both positive and negative feedback; many guests appreciated friendly and accommodating service, while some reported unhelpful or rude interactions.
Breakfast Quality
The breakfast was frequently highlighted as a strong point, with many guests enjoying the variety and quality of food offered.
Location Concerns
The hotel's location received mixed reviews; while some appreciated its proximity to attractions, others found the access through a truck stop and nearby noise to be problematic.
Customer Service Issues
Several guests reported significant issues with customer service, including billing disputes and poor handling of complaints.
- CNCptNogg “Nogg”6 days ago5.0Very friendly staff! They went above and beyond to get me checked in. Convient location. Lots of fast food and restraunts near by. Nice heated pool and spacious gym area. Laundry machines work great and WiFI is pretty decent, wired internet is even better (100Mbs)
- NWNick WaldoJan 6, 20263.0We stay in Holiday Inn Express pretty often, but this one was not as clean as we expect from the chain. Someone else's hair in the shower, some stains on the wall, etc. Not awful, but not up to their usually great standards.
- RRRyanDec 3, 20255.0Great spot, really nice hotel I'll be staying here whenever I'm in the valley
- JPJessica PriorNov 2, 20255.0Great hotel. Clean and modern.
- DRDaniel RossleyOct 26, 20255.0I stay in a lot of IHG hotels - I've never been disappointed!
Frequently Asked Questions About Holiday Inn Express & Suites Prosser - Yakima Valley Wine by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Prosser?
Check-in time is at 3:00 PM and check-out time is 11:00 AM.
Is breakfast included and what type of breakfast is offered?
A free hot buffet breakfast is available for guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free Wi-Fi and where is it available?
Free Wi-Fi is available in public areas of the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator available.
Are there fitness and recreational facilities available?
Yes, there is a fitness center with free access, free weights, a treadmill, an indoor pool, and a hot tub.
What safety and cleaning measures does the hotel follow?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common and guest areas, sanitizers are available, and plastic keycards are disinfected or discarded.
Are there any nearby dining options where guests can eat?
Yes, guests can visit nearby restaurants such as Carl's Jr., Jack In The Box, Burger King, and Starbucks for various dining options.
What nearby places can guests visit for entertainment or leisure?
Guests can explore the Prosser Aquatic Center, Prosser Skatepark, Benton County Museum, Princess Theatre, and visit wineries like Prosser Vintner's Village located nearby.
How can guests access the hotel via nearby transportation or travel facilities?
The hotel is conveniently located adjacent to Love's Travel Stop, which offers convenience store and fuel services, making it easy for travelers to access the hotel.