About
Hotel
At the Best Western Plus Peppertree Inn at Omak you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Peppertree Inn at Omak will stand out among other hotels in Omak,WA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Peppertree Inn at Omak will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.3
1,142 reviews
5 stars
659
4 stars
309
3 stars
75
2 stars
38
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the hotel for its clean and well-maintained rooms, with several noting the cleanliness of the breakfast area and pool.
Staff Performance
Customer service experiences varied; while many reviews highlighted friendly and helpful staff, there were notable complaints about rude behavior from some employees.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, although some guests found it lacking at times.
Room Comfort
Guests generally found the rooms comfortable and spacious, though there were complaints about specific issues like bed quality and noise.
Service Issues
Several reviews mentioned significant service issues, including billing problems and poor management responses to complaints.
- LRLeslie ReillyNov 15, 20255.0This is our go-to hotel in the Omak area. It is well-run with friendly, helpful staff. Michael in the breakfast bar area does a great job serving delicious food while keeping a clean eating space.
- JLJim LittleworthNov 13, 20251.0I checked in without a reservation approximately at 4:30pm. (although I travel often, I’m not a BW rewards member. I’m a diamond member with a different hotel). During my check in, their credit card processing system wasn’t working. The clerk took my card and wrote down my card information to run as soon as their system was operational. They decided to wait until their shift change to run the card. This didn’t happen until 11pm! The initial clerk forgot to write down my card expiration date. I had someone knocking on my door from a dead sleep to give them my card again. The manager told them to wake me up to get this. They waited almost 6 hours to run my card from my initial check in. Infuriating. Needless to say, I’ll make sure not a single salesperson or delivery driver from my company will be staying at this hotel.
- NJNaiombi Jones-MatthewsOct 28, 20255.0I had a wonderful stay at the Best Western in Omak! Alan at the front desk was amazing he helped me book a last-minute room with during Barter Faire weekend with ease and provided great conversation and outstanding customer service. The room was spotless and very comfortable, and the free breakfast was delicious. I also appreciated how attentive the staff were, making sure the food was always replenished and the breakfast area stayed clean. Also shout-out to Norman from maintenance as well he was on top of keeping the towels stocked in the pool room and made sure everything ran smoothly. Overall, this hotel truly exceeded my expectations. Great staff, clean rooms, and excellent service all around. I’ll definitely be staying here again! Thanks!
- EZEthan ZacherleOct 26, 20251.0Staff was very rude didn’t even let us get to are rooms said the manager didn’t like us even tho we only just got there seems they coulda been more respectful and reasonable to us.
- AHAlyssa HickmanOct 25, 20251.0Yikes. I get that this location doesn't book out rooms for swim parties, but the way they went about it this time was so awful and rude. The kids (about 7-10 of them) got up to the room and the key card won't work. Birthday girls brother (maybe a jr in high school?) goes to check on the key card, the person at the front desk disabled it "because everyone has gifts and it's a birthday" and didn't even bother to tell anyone. She was completely rude to him and the adults present. Edited to add: not my reservation- not my kids bday. Just an observer of rude staff.
Frequently Asked Questions About Best Western Plus Peppertree Inn at Omak
Where is the Best Western Plus Peppertree Inn at Omak located?
The Best Western Plus Peppertree Inn at Omak is located at 820 Koala Ave, Omak, WA 98841, US.
What are the check-in and check-out hours at the Best Western Plus Peppertree Inn at Omak?
The hotel operates 24 hours daily, so you can check in or out at any time.
Does the Best Western Plus Peppertree Inn at Omak offer free Wi-Fi?
Yes, the hotel provides free Wi-Fi access for all guests.
What amenities are available in the guest rooms at the Best Western Plus Peppertree Inn at Omak?
Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge ideal for drinks and snacks.
Is there a fitness facility available at the Best Western Plus Peppertree Inn at Omak?
Yes, the hotel has an in-house fitness room to help you keep up your workout routine while traveling.
Are there any special promotions currently offered by the Best Western Plus Peppertree Inn at Omak?
Yes, stay 2 nights and get a $50 Best Western Gift Card with your reservation.
How can I contact the Best Western Plus Peppertree Inn at Omak by phone?
You can reach the hotel at +1 509-240-9281.
What is the official website for booking a room at the Best Western Plus Peppertree Inn at Omak?
You can book rooms through their official website at http://bestwestern.com.
What nearby dining options are available close to the Best Western Plus Peppertree Inn at Omak?
The nearby Subway restaurant offers convenient fast-food and sandwich options, ideal for a quick meal before or after your stay.
Are there other hotels near the Best Western Plus Peppertree Inn at Omak?
Yes, the Omak Inn is a nearby hotel that you might consider if you are looking for alternate accommodations in the area.