Best Western Long Beach Inn

Reviews

• BL

  Barbara LaRue

  2 days ago
  5.0
  Very nice, friendly motel.
• EP

  Elizabeth Pashley

  Nov 15, 2025
  5.0
  Very much enjoyed my stay at this Best Western. The room was very clean and it was right on the downtown strip. There's a full rear entrance as well on the side towards the beach to make walking home from your adventures more convenient. Staff was all very friendly. Be aware the building is set back from the main street through town, so be on the lookout for the sign not the structure.
• AN

  A N

  Oct 23, 2025
  5.0
  We've stayed here twice. Love that dogs are welcome. The rooms are not bad... our tv remote didnt work and the sheets were pilled so they felt rough but the price isnt bad and its close to beach and local stores downtown. Id stay again.
• GW

  Gerald Wick

  Oct 20, 2025
  1.0
  Made reservations over the phone for an ocean view room, drove 2 days, get there and check in, go to room and find that there are ZERO rooms with ocean view. Went back to front desk to tell them I asked for an ocean view room. Front desk lady laughed and said “we don’t have ocean view rooms”. I asked why did you tell me over the phone you had ocean view rooms? Again she laughed and this time said “well you didn’t talk to me I’m here every day and you never called” I asked them how did you make me a reservation if I never called?
• MG

  M G

  Oct 18, 2025
  1.0
  I hardly ever leave bad reviews, but today was absolutely insane. We checked in last night to pubic hair on the toilet and an open used bar of soap in the bathroom. The only other room available they offered was the one in the front next to the lobby. We sucked it up and just stayed in the room we checked into. The tv was not working (to be fair, they did come up and try to fix it at 10pm). The next morning, there was a leak up on the 3rd floor which flooded the ceiling to our room where water poured out of the light fixture for a good 30 minutes. My husband was in the shower and was nervous because we were watching the light fixture flicker out from the water pouring out. We called the front desk and had the unfortunate encounter with the manager, Amber who seemed annoyed that she and only one other staff member was working that day. She offered another room for us to get ready in, but we wanted to leave (had a two night stay reserved and paid for). We went to check out only to be met with “this is a misunderstanding” and the fee would be waived. I asked why were we not notified of the water leak before using the shower. She said that they were dealing with an “emergency”. I informed her that a 30 second phone call or knock on the door to let us know there was a flood above us could’ve prevented this situation. I asked what would’ve happened if my husband was electrocuted? She said I could call 911. I will admit that her blazé attitude and annoyance with everything riled me up. We were asked to leave and she was calling the cops after I raised my voice. The safety and wellbeing of your guest should be top priority. Absolutely trash attitude from the “manager” that after a few minutes, I matched. We have the leak on video while my husband was in the shower. Didn’t hear from anyone until 20 minutes after my husband finished his shower and realized the light fixture was leaking. Sucks because the hotel had a great location and we had plans to stay another night and enjoy the amenities offered. NEVER AGAIN.

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