Holiday Inn Express & Suites Lacey - Olympia by IHG

4.4
696 reviews
Affordable gateway to everything the city has to offer.

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express & Suites Lacey, your ideal hotel in Lacey, WA, near the Washington State Capitol and St. Martin's University. Located in the heart of the Pacific Northwest, our hotel offers a perfect home base for business and leisure travelers.Hike at Olympic National Park, ski at Crystal Mountain, or take in stunning views of Mount Rainier, all just a short drive away. Business travelers will appreciate our convenient location near Olympia’s government offices.Start your day with a complimentary breakfast featuring eggs, proteins, pancakes, fruit, cereal, and coffee. Stay active in our fitness center or unwind in our indoor pool after a day of meetings or exploration. Our spacious rooms are designed for comfort, ensuring a restful stay. With easy access to downtown Lacey and Olympia, WA, our hotel provides the ideal location for work or adventure. Get ready to explore the beautiful Pacific Northwest!

Location

Holiday Inn Express & Suites Lacey - Olympia by IHG
4460 3rd Ave SE, Lacey, WA
98503, United States

Hours

Reviews

4.4
696 reviews
5 stars
433
4 stars
178
3 stars
48
2 stars
13
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews praised the friendly and accommodating staff, highlighting their helpfulness and professionalism.

Cleanliness

While most guests found the hotel clean, some reported issues with bugs and mold in certain rooms.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety, while others noted shortages and poor quality.

Location

The hotel is conveniently located near the highway, but some guests mentioned noise issues from traffic.

Room Condition

Several reviews indicated that while some rooms were clean and comfortable, others showed signs of wear and needed maintenance.
  • SJ
    Shannon Jones
    2 days ago
    5.0
    By far the best experience my family and I have had a hotel in the Lacey/Olympia area. Right from check-in we were greeted with warm hospitality. The lobby and dining area are clean and spacious. Parking is close and convenient. Location is right off the freeway but tucked away in a nice, private, fairly new developed area surrounded by trees and it's just a walk away from the library and grocery store. The pool was well kept and heated which is a nice bonus. Rooms are clean and spacious. I give it a 10/10!
  • RR
    Ratish
    Dec 23, 2025
    5.0
    Our second visit to the hotel and we will keep coming back for more! An ideal pitstop for our South trips! The hotel was spotless, clean and always a friendly staff to help. The breakfast has always been good and they set a high standards with eggs, sausages, pancakes, yogurt etc. Coffee could take an improvement as it doesn't taste that good. This time, we were in a pickle as we had an emergency and couldn't check-in on the day as planned and also needed a late checkout. The IHG membership helped in late checkout and the hotel manager Jeetu & his staff helped out in reducing our overall expenses too! The best experience is how they treat their guests, you stay in the reception, you can see many exchanges with guests and it's always pleasant!
  • MS
    Marissa Smith
    Dec 21, 2025
    5.0
    Front desk manager deserves a raise!!
  • BB
    Bryan & Tricia Blodgett
    Dec 14, 2025
    5.0
    We stayed here for two nights and were quite satisfied with our stay. The hotel is in a great location that is close to I-5, and is also close to several restaurants as well. The room itself was clean and suited the purpose for which we needed. Maryann, at the front desk, was friendly, helpful, and effiecient. The facilities were clean as well.
  • NH
    Nora Halbert
    Dec 6, 2025
    4.0
    I stay in hotels across the state fairly regularly. The staff at this location really set the bar high. Not robot friendly at all but truly chill, helpful, responsive, communicative, and accommodating. The rooms are thoughtfully designed with actual end users in mind. Location is super easy access off of I-5 North, little less so for getting back on but not enough to make me not keep this hotel on my go-to list for Olympia in the future. Ample parking. Feels secure. Sound from the highway isn't awful. But for me the primary selling point is the staff. Very impressed with the service from several employees at the front desk. Whatever they're doing is working and I hope management keeps them happy.

Frequently Asked Questions About Holiday Inn Express & Suites Lacey - Olympia by IHG

Does the hotel offer complimentary breakfast?

Yes, we provide a complimentary hot breakfast with a variety of options like eggs, bacon, pancakes, fresh fruit, and coffee to start your day right.

Is the hotel pet-friendly?

Unfortunately, the hotel does not allow pets, with the exception of service animals.