Candlewood Suites Olympia/Lacey by IHG

4.2
286 reviews
Welcome to our hotel and enjoy the convenient location.

About

HotelWedding VenueConference Center
Welcome to Candlewood Suites Olympia/Lacey, your home away from home. Our hotel in Lacey, Washington, is near Olympia and Tumwater, with easy access to I-5. You'll find all the essential amenities to ensure a comfortable and convenient stay. Our long-term stay hotel's excellent location is conveniently near top attractions and local businesses. For a day of exploring the area's stunning natural scenery, visit Mount Rainier, Tolmie State Park, and Capital State Forest. Business travelers will benefit from our proximity to the Washington State Capitol, downtown Olympia, Providence St. Peter Hospital, and Joint Base Lewis-McChord (JBLM). Our pet-friendly, all-suite hotel offers reliable amenities to meet your needs. Enjoy complimentary Wi-Fi, guest laundry facilities, and access to the 24-hour Candlewood Gym and Cupboard. Experience a relaxing stay in Lacey, Washington.

Location

Candlewood Suites Olympia/Lacey by IHG
4440 3rd Ave SE, Lacey, WA
98503, United States

Hours

Reviews

4.2
286 reviews
5 stars
166
4 stars
67
3 stars
19
2 stars
12
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received high praise for their friendliness, helpfulness, and accommodating nature, with many guests highlighting individual employees who went above and beyond.

Room Quality

Rooms were generally described as clean, spacious, and well-equipped with kitchen amenities, although some guests reported issues with noise and cleanliness in certain rooms.

Customer Service Issues

Several reviews mentioned significant problems with customer service, including reservation mishandling, lack of responsiveness from management, and dissatisfaction with how complaints were addressed.

Amenities and Value

Guests appreciated the amenities such as free laundry and a well-stocked pantry, noting that the hotel offered good value for the price, especially for extended stays.

Noise Concerns

Multiple reviews pointed out noise issues, particularly from the nearby freeway and other guests, which affected the overall comfort of some stays.
  • AH
    Angela H
    Oct 28, 2025
    5.0
    Great staff at this hotel!! Very accommodating!! Had a surprise storm- power outage- and needed a place to stay- possibly extended- so needed a kitchen. They delivered!! Really nice place- clean, lovely rooms, nice kitchens- fully stocked, quiet and comfortable. So glad we found it and so grateful for all their help in a very stressful situation!! Thank you staff for being so gracious and helpful. We appreciate you!!
  • LC
    Lily Christensen
    Oct 12, 2025
    5.0
    Was pleasantly surprised by this hotel! Great amenities, updated rooms, and friendly staff! Would definitely stay here again :)
  • RB
    Richard Bennett
    Oct 1, 2025
    4.0
    Back in May we had a flood in our home. (Which we officially moved back into yesterday!) And. This truly felt like our home away from home. The staff was amazing! Susana, Charli, Annie, Kerrie, Emily and everyone else! They helped out with everything, even made sure that our mom was taken care of. So again thank you all for everything!
  • RM
    Rafael Morales
    Sep 1, 2025
    5.0
    Nice place
  • CC
    Cinnaiah
    Aug 20, 2025
    5.0
    I came here with my Trio group for a school trip, and let me tell you. GIRL it’s soo nice have their own kitchen, refrigerator, microwave, AND stove. I LOVED IT! It was so cozy, I slept so so amazing, thank you Candlewood. I’ll be definitely coming back!!

Frequently Asked Questions About Candlewood Suites Olympia/Lacey by IHG

What are the check-in and check-out times at Candlewood Suites Olympia/Lacey?

Check-in is from 3:00 PM, and check-out is at 12:00 PM.

Is Candlewood Suites Olympia/Lacey a pet-friendly hotel?

Yes, both cats and dogs are allowed at the hotel.