At the Best Western Kennewick Tri-Cities Center in Kennewick, WA, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Customers consistently praised the friendly and helpful staff, particularly noting quick check-in and assistance with room needs.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although some mentioned issues with carpets needing cleaning.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking or crowded.
Room Size and Comfort
Several guests commented on the spaciousness of rooms, but there were complaints about some rooms being too small or poorly designed.
Amenities
The pool was frequently mentioned as small and cold, and there were mixed feelings about the overall amenities offered.
CO
Corby Oliver
Dec 29, 2025
5.0
Just recently stayed there over the holidays. We arrived late on Christmas Eve and Alexandra was so nice and welcoming and handled our room needs perfectly. It was greatly appreciated!
JP
Joel Price
Dec 22, 2025
4.0
Room was spacious. Quiet neighborhood not far from some great restaurants. Only sunroom service every three days. They forgot to refill soap and the shower did not drain well but the breakfast was good. Pool was so small it was not used. Parking was easy. I’d stay again.
JH
jonathan hinton
Dec 14, 2025
5.0
yes! sweet spot! right price!
EE
edge540steve
Nov 9, 2025
4.0
Everything was 5 stars, breakfast was about a 2 star but everything else was great.
JP
Joanna Piscitello
Nov 9, 2025
5.0
Rooms were clean , front desk very helpful and super nice one of my best stays yet