Business Details
About
HotelBest Western
At the Best Western Plus Ellensburg Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Ellensburg Hotel will stand out among other hotels in Ellensburg,WA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Ellensburg Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Ellensburg Hotel
211 W Umptanum Rd, Ellensburg, WA
98926, United States
Hours
Reviews
4.3
830 reviews
5 stars
500
4 stars
214
3 stars
57
2 stars
24
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests appreciated the cleanliness of the rooms and common areas, although some reported issues with musty smells and unclean bathrooms.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking, especially in terms of timely replenishment.
Staff Service
The staff was frequently praised for being friendly and helpful, although there were instances of poor service reported.
Room Condition
Several reviews indicated that rooms felt dated and in need of remodeling, with specific complaints about maintenance issues.
Amenities
Guests enjoyed the pool and hot tub facilities, but there were complaints about the temperature and cleanliness of these amenities.
- PKPasha Karriem5 days ago2.0We booked for a weekend because it's proximity to Suncadia. We knew would want to soak in a nice hot tub when we were We were disappointed in the visibly dirty bathtub when we went into our room. I contacted the front desk and the young lady told me she was short staffed so I told her to provide me with the cleaner and I had no problem cleaning the tub, I'm a mother I've seen worse. We left for a few hours and when we returned could smell some sort of cleaner in the room. I went into the bathroom and the tub was still dirty. I went to the front desk and asked the same young lady to give me some Dawn and I'd clean it myself. We went about evening. The next day went to enjoy breakfast to find there was not a drop of coffee available. OK fine we went to the local coffee shop. We went about our planned trip at Suncadia and had a great time. Another group of friends had come up for the day and we convinced them to book at the same location because of the hot tub. We returned to the property after a long day. To our horror a closed hot tub sign. That's the reason we booked here in the first place. On top of that the indoor pool was cold. We went to the front desk and no option was offered. The next morning I noticed a dehumidifier in the hallway next to the pool and the hot tub/pool area still closed. Our room was the closest to the pool area. As we were packing up our room we discovered the leak had in fact leaked into our room and clothing was soaked. Luckily we had tubs to put our snow gear in and did so. At this point I was over it. I was very disappointed when I contacted Best Western and they didn't seem to care because I had booked through Expedia. I waited days for a return call for them to basically say the property directly told them oh well. I booked with them because of Best Western's reputation. I don't believe we'll return when we come back for a weekend in the snow.
- GBGray BushNov 12, 20255.0Woo hoo, found the ice machine. I understand it only slightly easier than communicating with the recently departed, but not like trying to communicate with an engineer, somewhere in between, getting a clear answer from a weather person.
- CPCindy PoggieNov 10, 20255.0Room was clean, comfortable, and quiet. Training is nearby so we heard that but not too loud with TB and fan on. Decor is a bit dated, but again clean. Bed was very comfortable. We didn’t use the pool or hot tub, but that area was very clean as well. Front desk personnel was very efficient and friendly. We’ve been on the road for 2 months and we were very happy with the hottest breakfast we’ve had out of all hotel brands. The breakfast was the normal fare of eggs, meat, biscuits, waffles, etc and it was HOT! The breakfast area was very clean as well. Thank you Best Western for finishing our vacation on a high note. We would definitely stay here again.
- AEAdam EssmanOct 24, 20254.0Clean, quiet, great breakfast! Not much more to say... lol
- BMBrian MorseburgOct 14, 20253.0Stayed the night after a family reunion. Just slept while I was there. The television had a remote that had a guide button, but no guide was available. Couldn't tell what channel was what.
Frequently Asked Questions About Best Western Plus Ellensburg Hotel
Is breakfast included for guests at Best Western Plus Ellensburg Hotel?
Yes, the hotel offers free breakfast for guests.
Does Best Western Plus Ellensburg Hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
Is smoking allowed at Best Western Plus Ellensburg Hotel?
No, the hotel is a smoke-free property.
What amenities are available in guest rooms at Best Western Plus Ellensburg Hotel?
Guest rooms include a spacious work desk, free internet access, and a mini fridge for drinks and snacks.
Does Best Western Plus Ellensburg Hotel have fitness facilities?
Yes, the hotel has an in-house fitness room for guests to keep up their workout routine.
What are the check-in hours at Best Western Plus Ellensburg Hotel?
The hotel is open 24 hours every day, allowing check-in at any time.
Where is Best Western Plus Ellensburg Hotel located?
The hotel is located at 211 W Umptanum Rd, Ellensburg, WA 98926, USA.
Are there any dining options near Best Western Plus Ellensburg Hotel?
Yes, nearby dining options include Carl’s Jr., W.C. Roadhouse Grill, Subway, Teriyaki Wok, Jimmy John’s, 1201 Bagels, and Koletty's Koffee.
What outdoor activities are available near Best Western Plus Ellensburg Hotel?
Nearby outdoor attractions include Yakima Canyon for hiking and the Umtanum Recreation Site park for outdoor activities.
How can nearby places like The Gorge Amphitheatre enhance a guest's stay at Best Western Plus Ellensburg Hotel?
Guests can enjoy entertainment events and performances at The Gorge Amphitheatre, which is a nearby venue and concert space, making it a great attraction before or after their hotel stay.