At the SureStay by Best Western Wenatchee in East Wenatchee, WA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Most customers praised the hotel for its clean rooms and overall cleanliness.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating.
Breakfast Quality
Breakfast options were noted as inconsistent, with some guests enjoying it while others found it lacking.
Noise Issues
Several reviews mentioned noise disturbances from outside traffic and other guests.
Value for Money
Many guests felt the hotel offered good value for the price, despite some outdated features.
MR
Marlene Rusk
Aug 25, 2023
4.0
These guys work hard to make things right... I stay here often, and found a glitch when I went to modify my recent reservation. Their website would not let me change dates, so I booked a 2 night stay with the dates I wanted (1 day earlier than the original) & and canceled the original. Of course, the notes about needing ground floor for my mother: 82 yrs old with mobility issues & COPD didn't follow the second reservation. Not ideal, but we ended up on the 2nd floor for 1 night and were moved to the ground floor for the second night. I appreciated the efforts.
This property does NOT have an elevator & and their limited supply of accessible rooms are booked quickly. I will call the hotel directly the next time I come to Wenatchee.
JM
Jim Miller
Jul 19, 2021
4.0
It's always been a good place. Room's are clean the pool and hot tub are good to go always. Cont breakfast and under 100$.
JQ
Jennna Q
Jun 29, 2020
2.0
If I was only rating the hotel I would have rated the place higher, but the customer service all three times ive been there was awful.